Lindsay Lexus of Alexandria

I went to Lindsay to do comparison shopping after I had visited another Lexus dealership in Chantilly, VA. I found the sales representative at Lindsay to be much more customer service oriented. Shah Kari visited another Lexus dealership in Chantilly, VA. I found the sales representative at Lindsay to be much more customer service oriented. Shah Karim was my salesman and was outstanding. He was very thorough in explaining the details and features of my RX450h. I am a very picky person and know what I want. I had to order my vehicle. Shah, on a regular basis, kept me informed on the status of my vehicle order. I was extremely satisfied with Shah's customer service. I was also very pleased with the very competitive pricing I received from Lindsay rather than the Lexus dealership in Chantilly. The price at Lindsay was much better. I strongly recommend this dealership and my salesman, Shah Karim. More

Very friendly professional no pressure respect courtesy knowledgeable. Would recommend to friends,very enjoyable experience, Thai the salesman was refreshing, like breath of fresh air unlike my previous ex knowledgeable. Would recommend to friends,very enjoyable experience, Thai the salesman was refreshing, like breath of fresh air unlike my previous experience at other dealership More

Abdul was great to work with. We did alot of emailing regarding the lease of an RX350 and I went back twice to test drive. He was very patient and not pushy at all. Everyone else I encountered there was regarding the lease of an RX350 and I went back twice to test drive. He was very patient and not pushy at all. Everyone else I encountered there was friendly and helpful, especially Nazir. I would highly recommend leasing a car here. More

My experience with this dealership overall was excellent. Mr. Taylor was able to not only to put me in a car with all my specifications, but he was also able to expedite the process in a timely fashion. H Mr. Taylor was able to not only to put me in a car with all my specifications, but he was also able to expedite the process in a timely fashion. His salesmanship qualities are exceptional, and he is very knowlegeable of th product he is selling. Everyone I came in contact with at the dealership were very professional and helpful. Thank You all for making this a pleasant experience. More

Both the sales person and the finance manager were terrific. They were professional, courteous and very helpful. The finance manager worked with us to arrange reasonable financing and she processed terrific. They were professional, courteous and very helpful. The finance manager worked with us to arrange reasonable financing and she processed the paperwork in a record time. I would recommend anyone needing a car to buy a car from Lindsey Lexus- new or used!! More

I HAVE BEEN TO MANY DEALERSHIP IN MY TWENTY YEARS OF CAR SHOPPING; BUT THIS IS THE FIRST TIME, I FELT LIKE I WAS IN THE RIGHT PLACE. MY SALEMAN WAS GREAT. HE SAT ME DOWN ASK WHAT KIND OF VEHICLE, I WANTED T SHOPPING; BUT THIS IS THE FIRST TIME, I FELT LIKE I WAS IN THE RIGHT PLACE. MY SALEMAN WAS GREAT. HE SAT ME DOWN ASK WHAT KIND OF VEHICLE, I WANTED TO PURCHASE, WE LOOK AND TEST DROVE THE VEHICLES.THIS MIGHT SOUND ROUTINE, BUT MR. COLEMAN MADE ME FEEL LIKE THEY WANTED MY BUSINESS,I FELT RESPECTED, I WAS TREATED WITH THE UPMOST RESPECT.I NEVER FELT LIKE HE WAS TRYING TO SALE ME A CAR, I DID NOT WANT. MR. COLEDMAN FOLLOWED UP WITH A PHONE AFTER MY PURCHASE. TO SEE WAS EVERYTHING GOING OK. I WAS SO INPRESSED WITH MR. MARK COLEMAN THAT,I REFERRED A GOOD FRIEND OF MINE TO COME IN TO PURCHASE A VEHICLE FROM MR. COLEMAN. I WOULD LIKE TO SAY THANK YOU TO ALEX HAGOS IN THE FINANCE DEPARTMENT. HE PLAYED A KEY ROLL IN GETTING MY NEW LEXUS.THIS DEALERSHIP WAS MORE LIKE A FAMILY, THEN A CAR DEALERSHIP. I DON'T THINK, I WAS EVER SHOP ANYWHERE ELSE THAN LINDSAY LEXUS.LOOKING FORWARD TO BUYING MY NEW LEXUS FROM THIS DEALER. THANK YOU ALL TERRY THOMAS More

My wife and I were both highly satisfied with our My wife and I were both highly satisfied with our salesman, Mark Coleman. He exemplifies the qualities everyone hopes to find in their salesman when My wife and I were both highly satisfied with our salesman, Mark Coleman. He exemplifies the qualities everyone hopes to find in their salesman when purchasing a car. We were his exclusive focus from the time we arrived in his office until we left several hours later in our car. He personally knew the answer to any question we asked about the car, the purchase or the process. Completing the paper work was hassle free. He spent a generous amount of time familiarizing me with the navigation equipment on the car. We feel valued as customers and would recommend Mark and Lindsay Lexus without reservation. More

We were looking for a new Lexus I had visited other dealers in my local area and when it came time to purchase I requested quotes from several different dealers. Jessica took the time to actually give dealers in my local area and when it came time to purchase I requested quotes from several different dealers. Jessica took the time to actually give a quote along with the spec sheet for the car she quoted me. Several other dealers responded but their quote was much higher than Lindsay. Other dealers didn't even respond. I scheduled an appointment and we drove 4 hours to the dealer. Well worth the trip! Our car was ready and we immediately test drove it. Very little paperwork ,Jessica was told upfront that we were not intrested in any of the dealer offered additional items. Jessica was very knowledgeable and she explained how to operate all the various electronics in the car. Once we had driven it she had it washed, gased up and we were ready to go. I was very impressed with the dealer showroom , they had a lot of cars,very well lighted display floor. I would highly recommend this dealer for value and customer relations. I would highly recommend Jessica as a very good sales person. Thank You Jack and Bonnie Patton North Carolina More

Abdul was great! We did the entire deal in about 6 emails before I ever step foot in the showroom, met him or even spoke to him live. I was thinking about the GS 350 AWD or Audi A6. I've owned 3 Au emails before I ever step foot in the showroom, met him or even spoke to him live. I was thinking about the GS 350 AWD or Audi A6. I've owned 3 Audis. But the Audi dealers I dealt with (Alexandria being one) were such xxxxxxx, the decision was easy. I arrived at 11, was out of there by 1:30 (I went & had lunch while they cleaned the new car). Everyone was cool, Abdul, Tim & the finance guy. More

I was very pleased with the overall courtesy of the dealerships staff, in particular with Mr. Tran my direct sales consultant. Mr. Tran was very polite and accommodating during the sales process; he s dealerships staff, in particular with Mr. Tran my direct sales consultant. Mr. Tran was very polite and accommodating during the sales process; he showed a great deal of experience down to the finest of details with his explanation about the performance of the car. The manager Mr. Robinson was straight forward, direct and honest during the closing process, I received a fare assessment on my trade-in, no haggling and hassle free. This was my first visit; I’m naturally a tough sale, after all things considered I feel this was the best deal in the area. Thanks Lindsay Lexus. More