Lindsay Lexus of Alexandria
Alexandria, VA
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1,656 Reviews of Lindsay Lexus of Alexandria
Best dealer ever! I purchased ES350 last year. In the beginning, I wasn't sure if Lexus was the right car for me. I was debating to get Mercedes, BMW, or Lexus. When i I purchased ES350 last year. In the beginning, I wasn't sure if Lexus was the right car for me. I was debating to get Mercedes, BMW, or Lexus. When i visited Lexus in Alexandria, Steven, who was very polite and knowledgeable throughout the whole experience. The most important thing is u never feel pressure while u were there. From start to finish, he never pushed me or even attempt to convince me to buy the car. I did not buy the car until a week later, obviously I ended up getting ES 350. I am very happy with the decision. I would highly recommend to everyone who is looking to buy Lexus. Cliff More
Steven Rhee is phenomenal Steven Rhee was our sales consultant and he not only spent the time to understand our needs but was very patient throughout the process. The best thin Steven Rhee was our sales consultant and he not only spent the time to understand our needs but was very patient throughout the process. The best thing about Steven was that he was not pushy like the sales consultant I met at Mercedes and BMW. This was one of the biggest factors for me to buy the Lexus other than the fact that he made the right price adjustments for us. I am very happy with my decision and I will recommend Lindsey especially Steven to anyone who is looking to buy a Lexus. Sarab More
Great Customer Experience My experience at Lindsay Lexus was amazing. I started the car buying process with Josh Watts online and his exceptional customer service lured me int My experience at Lindsay Lexus was amazing. I started the car buying process with Josh Watts online and his exceptional customer service lured me into the dealership. I had a choice of three other dealerships, and chose Lindsay Lexus because of Josh's prompt and no hassle responses, and their ability to match the competitor's price(s). My vehicle took some time to make it through customs, but Josh, knowing that I needed the vehicle ASAP, arranged for me to get a loaner as I waited for my vehicle to come in. When I picked up the vehicle, Josh and team made the experience so phenomenal, I've been sold on being a lifetime Lexus customer. Thank you Lindsay Lexus for such a great car buying experience! Hope to work with you again! More
Best Buying Experience My experience at Lindsay Lexus and with Sid Ferzad was hands down the best car-buying experience I have ever had. I came in to test drive an RX450h, k My experience at Lindsay Lexus and with Sid Ferzad was hands down the best car-buying experience I have ever had. I came in to test drive an RX450h, knowing I probably would purchase one at some point but wanting to check out more than one dealership. I do a lot of research and I ask a ton of questions - and Sid was extremely knowledgeable and answered every single one I had. When he didn't have an answer, he quickly got one for me. I was dreading the experience, but I never felt pressured at Lindsay. Sid was very patient and indulged my need to view several RX450hs in person, even though we had to drive to multiple locations away from the dealership. He walked me through every single aspect of the vehicle. Sid was also very up front about costs and purchase options. And as a female buying a car alone, I never felt like I was being taken advantage of - which has been my experience buying previous cars. In fact, with very little haggling and back-and-forth, I got such a good deal and had such a great rapport with Sid, that I bought my Lexus RX450h that day without going anywhere else. I'm thrilled with my new SUV hybrid! Sid and the Lindsay Lexus team also have been extremely responsive since my purchase with my follow-up questions, transferring my license plates, etc. Sid has worked at Lindsay for a long time and hopefully he will stay for many years to come because I am a customer for life! More
Josh Watts Excellent customer service thanks to Josh! Drove over 35 miles to buy from him because of the many dealers we contacted, he was upfront, helped us fi Excellent customer service thanks to Josh! Drove over 35 miles to buy from him because of the many dealers we contacted, he was upfront, helped us find what we wanted and always responded quickly to all of our questions and concerns. I would highly recommend buying from him!!! More
Comfortable Car Buying Experience I was looking for a new or used Lexus and was referred to Lindsay Lexus by a long-time friend. Jack Blush and Mark Coleman each gave me a test drive, I was looking for a new or used Lexus and was referred to Lindsay Lexus by a long-time friend. Jack Blush and Mark Coleman each gave me a test drive, (in a new car and a used car) and explained the car functions, then were quite up front about the costs and purchase options. Very different from the normal car showroom environment, Lindsay Lexus dealt with me in a respectful and businesslike manner. I look forward to a continuing relationship with both gentlemen as I bought a "pre-owned" 2013 Lexus RX350 that looks and acts showroom new. Mathias Seifu patiently explained the technology to my wife and I, and Barbara Jajonie made the finance discussions quick and easy. All in all, perhaps the best car buying experience I've ever had. More
Got the new Lexus RC from Joshua Watts. Great experience I recently purchased a new RC 350 from Josh Watts and could not be more pleased. Overall it was an excellent experience. All of the staff were profess I recently purchased a new RC 350 from Josh Watts and could not be more pleased. Overall it was an excellent experience. All of the staff were professional and courteous. They took the time to answer all of my questions. Josh made every attempt to ensure I received the best deal and that I was completely satisfied with my purchase. If you are looking to purchase a Lexus, which I highly recommend then make sure you visit this dealership and ask for Josh. You won't be disappointed! More
my experience with Josh Watts and Lindsay Lexus Josh Watts treated me to the most amazing car buying experience of my life. I did not have one question or concern that did not go unanswered and for Josh Watts treated me to the most amazing car buying experience of my life. I did not have one question or concern that did not go unanswered and for that I am truly thankful. Josh offered me a deal on a brand new Lexus IS250 f-sport that was far better than any local dealer could offer and the experience was second to none. I have referred many family and friends to Josh since and they have all been truly satisfied with their experience as well. I can't wait to buy my next car from him! More
Excellent Exprience What a wonderful buying experience I had! I investigated options at 6 dealers in the DC/Baltimore area and from the moment I walked in the door my ex What a wonderful buying experience I had! I investigated options at 6 dealers in the DC/Baltimore area and from the moment I walked in the door my experience with Lindsay was superior. I spoke with Josh in advance and explained what I was looking for. I told him my budget, the options I wanted to compare and the exact vehicle I was interested in. He had everything ready for me upon my arrival and I never felt pressured to buy. He and Barbara even worked out a much better deal for me than I realized I could get on a brand new vehicle (I was originally looking for a used vehicle). For the first time in all of my car buying years I WANTED to buy from this dealership because of the fantastic options and ease of purchase presented to me by Josh and Barbra. Every single one of the needs I initially expressed was met and exceeded. I will continue to work with Josh and Lindsay Lexus as long as I possibly can. More
Very pleased with my experience I have a Lexus dealership less than 3 miles from home. Lindsay in Alexandria (30 miles away) got my business because of initial contact, information I have a Lexus dealership less than 3 miles from home. Lindsay in Alexandria (30 miles away) got my business because of initial contact, information given, and follow through. Mark Coleman was great. I would highly recommend both the dealership and Mark as a salesman. I never felt pressured. He was patient, informative, fair and helpful when I pulled off the lot even after the purchase, and got a bolt in my tire. I am not a fan of the whole car buying experience, but it was painless going through Lindsay, and working with Mark. More