Lindsay Lexus of Alexandria
Alexandria, VA
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1,656 Reviews of Lindsay Lexus of Alexandria
Best Lexus Dealership in the Area Lindsay Lexus provided my wife and me with a very pleasant shopping experience during the purchase of our first Lexus. We have worked with many auto s Lindsay Lexus provided my wife and me with a very pleasant shopping experience during the purchase of our first Lexus. We have worked with many auto sales people in the past, but Sarah Webster, who assisted us, was very different from the rest. We appreciated that she was not pushy in making her pitch, but, instead, let the quality of the Lexus product speak for itself. My wife and I appreciate that characteristic in a sales person very much, because it demonstrates a level of genuineness that not only compels us to return for our car service but also recommend Ms. Webster and Lindsay Lexus to other prospective buyers. The only complaint we had was our negative experience with Barbara Parker, the financial administrator. When it came to pricing the maintenance plan, she insisted that the plan we were being offered was discounted. However, online we read that the quoted price was standard for the car we had purchased. In summary, we would recommend Lindsay for anyone wishing to buy a Lexus or yearning for a positive car-purchase experience. More
Great Place Tim Robinson and his staff are AWESOME!!!!!! I can not say enough of how they go over and above with there customer service. I am a business owner so Tim Robinson and his staff are AWESOME!!!!!! I can not say enough of how they go over and above with there customer service. I am a business owner so I pay special attention to this. When we bought our car they where great after we bought our car they followed up to make shore we where blessed with our purchase. Now coming back for service they are fantastic. Always friendly and knowledgable. I would highly recommend them and will only go there to purchase a vehicle. Hope this helps someone:) More
Kudos to Lindsay Lexus Great expereince!! My salesman, Mario Melgar, was the absolute best. Would do business with him again and would recommend him and the dealership to o Great expereince!! My salesman, Mario Melgar, was the absolute best. Would do business with him again and would recommend him and the dealership to others. More
Wonderful experience My experience with the team at Lindsay was wonderful. AJ was awesome and walked me carefully through the process. I was treated with respect and cou My experience with the team at Lindsay was wonderful. AJ was awesome and walked me carefully through the process. I was treated with respect and courtesy, my questions were thoughtfully answered. It was great. More
Professional, Direct, VERY Informative When I called to inquire about a vehicle that I was interested in, I was transferred to Mr. Kevin Johnson. After making an appointment to see the vehi When I called to inquire about a vehicle that I was interested in, I was transferred to Mr. Kevin Johnson. After making an appointment to see the vehicle, I had no doubt that I would be a satisfied customer. Mr. Johnson was professional and very informative about the vehicle. Although I only wanted to see the vehicle, the buying process was quick. I have no regrets about my purchase with Lindsay Lexus and look forward to my next purchase in the near future. More
The perfect car buying experience! Walking on the lot at Lindsay Lexus we were warmly and professionally greeted by Mark Coleman. I knew I wanted to buy a certified pre-owned car I just Walking on the lot at Lindsay Lexus we were warmly and professionally greeted by Mark Coleman. I knew I wanted to buy a certified pre-owned car I just wasn't sure if I wanted a Lexus, BMW, Mercedes or Audi. Mark explained the features and benefits of each model of the Lexus and listened carefully to what I wanted. Never did I feel pressured, which was a welcome relief. Even when we left the dealership for a few hours to see other cars I didn't feel pressured as we left. Mark was confident that he had what I had described I wanted. We returned and were greeted, again, perfectly professionally, and I ended up buying the 2014 ES350 and I love it. This is my third Lexus but my first purchase at Lindsay Lexus. Everyone we dealt with, including the Manager, Ace Rezai, the Financial Services Manager, Hwan Kim, and the Service Consultant, Juan Baez, who patiently explained how to set up our phones on the Bluetooth, were professional, knowledgeable and made the entire experience a very pleasant one. I would buy another car from them, without a doubt. More
First rate service. This was the best service I have received at any car dealership! Sara Webster was very knowledgeable, and did not press us. She guided us and provid This was the best service I have received at any car dealership! Sara Webster was very knowledgeable, and did not press us. She guided us and provided the information we needed. She is friendly, competent and knowledgeable. Alex Judice is a great technical expert. He made the very complex Lexus gadgetry very easy to understand. He offered clear explanations and was very helpful and patient with all our questions. You have a great team! More
Great experience buying a Lexus certified pre-owned vehicle My search for a used Lexus GS450h led me to several of the DC area Lexus dealers. I ended up purchasing a vehicle from Lindsay Lexus because of the g My search for a used Lexus GS450h led me to several of the DC area Lexus dealers. I ended up purchasing a vehicle from Lindsay Lexus because of the great condition of the car and the excellent service provided by Kevin Johnson. Kevin was honest, efficient and knowledgeable. He provided me with the Carfax report, NADA value guide and a fair price as soon as I finished test driving the car. He was patient throughout the car buying process and was always prompt in returning my emails and phone calls. There was absolutely no pressure to buy the car. After I made the purchase, I noticed a small tear in the leather trim on the first day I brought the car home. I wrote Kevin an email and was pleased to see that he immediately responded and very quickly made arrangements to have the car repaired. So far this has been one of my best car buying experiences and I would not hesitate to buy from Lindsay Lexus again. More
Excellent experience We shopped this dealership on-line and in-person with the objective of finding a late-model, low-mileage, pre-certified RX-350 SUV. This dealership h We shopped this dealership on-line and in-person with the objective of finding a late-model, low-mileage, pre-certified RX-350 SUV. This dealership had a vehicle which met these requirements as well as our choice of upgrades. This purchase was handled professionally and expeditiously by the sales/finance staff. We had a few last minute requests which were graciously honored by same. Since this was our second successful experience at this dealership we are likely to continue doing business with this dealer, as well as recommend it to our friends. More
Excellent customer service Our no pressure salesperson (Michael Webb) was personable and very friendly. He was straight forward in his approach and we felt comfortable dealing w Our no pressure salesperson (Michael Webb) was personable and very friendly. He was straight forward in his approach and we felt comfortable dealing with him. Alex Judice (technical representative) was very nice and patient with showing us the operational features of the car. Finally, Hwan Kim was organized with our paperwork and made the processing portion a breeze! Everybody was professional and provided outstanding customer service. No hassle experience! More