Lindsay Ford of Wheaton

This company is not capable of being honest. This is a company that does not have any respect for their customers, or themselves. With a company like this, the one and only thing on their mind is This is a company that does not have any respect for their customers, or themselves. With a company like this, the one and only thing on their mind is making money by any means necessary. They will lie, deceive, and say whatever they think you what and need to hear to sell the vehicle. When you inquire about a vehicle, they will lead you to believe that the online price is the best price (and they guarantee it). They will neglect to tell you that the price is packed with rebates and incentives that you will not even qualify for. Then they will start to drive up the price. Now, the trickery begins. They will try to get you to agree on a monthly payment that includes the inflated price of the vehicle, and try to make it look like they are doing you a favor. To add to this catastrophe they will have you sit at the desk for hours. This is done to wear you down, so you will just give up and purchase the over priced vehicle. By the time you get to the business office you are tired hungry, and just for this horrible experience to be over. And, this is the kicker. After this horrendous experience, the follow up is of low quality. If by chance they owe you any thing, it will take forever to get it resolved. There are hundreds of bad reviews for this dealership and they need to be taken seriously. If not, then you will need to go thought the bad experience so you can write your own bad review. Don't purchase a vehicle from this dealership for it is not worth the pain and aggravation. More

Luis Mejia Just come to see and feel for a new F150, the sales person Luis Mejia was very patient and polite, even the Finance manager Leo was very polite. I wil Just come to see and feel for a new F150, the sales person Luis Mejia was very patient and polite, even the Finance manager Leo was very polite. I will recommend Luis Mejia and the dealership. I got what I want and a nice truck. Thank you guys!! More

Honest and Helpful I came to Lindsay Ford just looking for a reliable vehicle within my budget. I expected pushy salesman and difficult decisions. Maribel, my sales pers I came to Lindsay Ford just looking for a reliable vehicle within my budget. I expected pushy salesman and difficult decisions. Maribel, my sales person, gave me options and freedom to view the cars I wanted with no "over the shoulder" crowding I'd expect when going to a big dealership. My questions were answered honestly and I was lucky enough that she walked me through everything when it came time to purchase my car. I got an amazing deal and was taken care of every step of the way! Thank you so much! More

Buyer Beware! Lindsay does not stand by their vehicles. Vehicle was supposed to be certified. It was not. Spending $20,000 for a car and having to loose hours from Lindsay does not stand by their vehicles. Vehicle was supposed to be certified. It was not. Spending $20,000 for a car and having to loose hours from work. Made several trips to get outstanding issue repair. They took care of the "Faulty Engine" light after 4 months. Refused to fix the warped rear rotors because it was not a safety issue. Can't drive the car at highway speeds because the shuddering of the brakes nearly sets the air bags off. They only care about the sale and not the customer. Wrecked my car when their for repairs. Poorly run operation. More

Phenomenal! I don't know where to start. They did a awesome job helping me purchasing a car that I had seeing on their website. They are very polite and they give I don't know where to start. They did a awesome job helping me purchasing a car that I had seeing on their website. They are very polite and they give you all when I mean all the information you need to know when you are buying a car. IF any one gies ask for Jennifer Fuentes it's a sale associate whi helped me and she is very informative. If anyone is looking to buy a car, information, help its the place. More

Not so hot I went in based on an online price. After waiting around for nearly two hours, I was told that because I wasn't a college student or military, they co I went in based on an online price. After waiting around for nearly two hours, I was told that because I wasn't a college student or military, they couldn't possibly honor the Internet price. Seems like an underhanded operation, I'm sad to say. I wouldn't bother shopping here unless you're able to pay cash for the whole vehicle. More

Horrible! Never ever consider this place as your choice of car purchase! They are extremely unprofessional bunch of scammers. Their business model based on attr Never ever consider this place as your choice of car purchase! They are extremely unprofessional bunch of scammers. Their business model based on attracting people with deceptive advertisement and trying to sell them then the worst deal of their life! They will do everything to lure you to their doors, including false low pricing of their cars and promises to get you a best deal in the area, but once you are sitting down with their financing manager - Ermias Kassaye - to talk money, he will do everything to try to inflate the price you would eventually pay. I wasted two trips to this horrible place just to get back to the point I started from. I was very clear in presenting my terms of leasing Ford Edge Sport I liked. They continuously tried to lure me to get their ridiculously inflated monthly payments without being transparent about pricing details such as residue value, agreed price and money factor. They kept changing numbers over and over again in attempt to confuse me with their ridiculous tricks - endless trips to the "manager" to try to get a better deal for me, playing dumb when I am asking them very simple questions and eventually after we have reached the final agreement and I signed preliminary contract and was about to take a car home the final act of this horror movie has started - they claimed they are not able to complete all the leasing paperwork today and asked me to come back next day. I have eventually came back after two days to complete the process and to pick up the car, which mysteriously disappeared from the spot they left it on for me, washed and ready to go, two days ago, but they started playing games again trying to increase my monthly payments by 15% claiming that my credit score does not qualify for their low APR. I just walked out promising myself never to be back EVER to this nest of fraudulent liars. I am intending to report their repelling practices to BBB On the positive side, their sales person - Cammeron was knowledgeable and professional. Do yourself a favor and go elsewhere to buy a new car - there is plethora of Ford dealerships in DC area and beyond. More

good salesperson, no so good dealership Michael G my salesperson was very knowledgeable, friendly and helpful. The rest of the dealership needs work. Grumpy management, inexperienced finan Michael G my salesperson was very knowledgeable, friendly and helpful. The rest of the dealership needs work. Grumpy management, inexperienced finance department, shabby clean-up from detail shop. If you go, ask for Michael. More

Excellent Service! I really enjoyed my dealings with Mr. Avan Harris at Lindsay Ford. He was very patient and professional. He had lined up a few vehicles to show me and I really enjoyed my dealings with Mr. Avan Harris at Lindsay Ford. He was very patient and professional. He had lined up a few vehicles to show me and then showed me the gem that was hidden among the rest! I am very pleased with my purchase and his professionalism. The financial officer Ms Giron was also pleasant to deal with and made me feel very welcome at Lindsay Ford. I will definitely recommend Lindsay Ford to my friends! More

The worst experience of 2016 I leased a vehicle on April 17, 2016. The worst decision that I have ever made. A friend recommended this dealership to me. I now question his judg I leased a vehicle on April 17, 2016. The worst decision that I have ever made. A friend recommended this dealership to me. I now question his judgement. I will say it starts at the top. If you have a issue with the service or issues in general. Whatever you do, do not place a call to the General Manager, Mike Engel. He will not return any of your calls or messages. Instead he will have a team of people to return your calls and not address the issues or concerns. It is an absolute disgrace how this dealership is being ran. Every person employed there has one consistent trait, (PASS THE BUCK, I DON'T KNOW WHATS GOING ON). ETC............For me, this is just the beginning. I wil be sharing my experience as long as it takes, to ensure no other family will be subjected to this horrific experience! More