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Lindsay Ford of Wheaton

Wheaton, MD

4.4
1,078 Reviews

11250 Veirs Mill Road

Wheaton, MD

20902

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1,078 Reviews of Lindsay Ford of Wheaton

November 14, 2021

Petra Stefanac was great to work with! She helped me get my monthly payments to a number I was comfortable with even though it required a lot of back and forth with her manager. She was also patient and let More

by LConley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petra Stefanac
Nov 15, 2021 -

Lindsay Ford of Wheaton responded

Thank you so much for taking the time to rate your experience with us! We hope to see you again.

November 12, 2021

I guess I was glutting for punishment again I went back to Lindsey to get my Truck service again after my last bad experience with the service dept. and management. When I last went I was told I needed a More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darlin
Nov 12, 2021 -

Lindsay Ford of Wheaton responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. We would like the opportunity to hear more about what happened. Please contact us so we can work toward a resolution. Sincerely, Ms. Carney Link - Executive Assistant to the Dealer 703-580-7009 - clink@lindsaycars.com

Nov 12, 2021 -

A responded

Hello, I took my truck for regular service about a month ago as I always do I was told the things needing attention so I got everything done except the oil leak fixed. So I made appointment yesterday to get that fixed and was told i need to pay another 175.00 to have it diagnosed again and it would take 2day just to diagnose it again. So I asked the advisor to check my records so she could see what was needed and was I told that was with someone else, so I said that's ok and went back to retrieved my vehicle. No management help at all. I went thru this the last kept my car for 2days just for a oil change and front end alignment. I have been with Lindsey for oven 10 years and just seems the customer service in the service dept. is going down. I just wanted my truck fix, I don't usually complain or write reviews but this just bothered me cause I've been very loyal to LIndsay thru the good and bad experiences. Thanks again

November 08, 2021

Petra was very helpful and patient, she went through all the details and features and answered our questions. I will be back next month to get a work van from her. She was great to work with! More

by Juarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petra Stefanac
Nov 10, 2021 -

Lindsay Ford of Wheaton responded

Thank you for the 5-star rating! We hope you'll consider us again in the future with your automotive needs!

November 07, 2021

Ysser Touko was prompt to respond to messages and helped me easily set up an appointment. More

by LConley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysser Touko
Nov 08, 2021 -

Lindsay Ford of Wheaton responded

Thank you for giving our dealership such a marvelous rating! Feel free to call or stop by if there is anything else we can do for you.

November 06, 2021

Maribel has been great. This is my second car from her and she has been a real blessing i will keep coming back from her More

by Jmjanthonyjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maribel Rosales
Nov 08, 2021 -

Lindsay Ford of Wheaton responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

November 01, 2021

Petra was super helpful and helped me find the perfect work truck. Will def recommend to friends and family. Thanks More

by eliasm169
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petra Stefanac
Nov 03, 2021 -

Lindsay Ford of Wheaton responded

We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future!

November 01, 2021

Yasser responded to me quickly and offered different options based on the things I was looking for. Was a great experience and will definitely recommend! Thanks again. More

by eliasm169
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysser Touko
Nov 03, 2021 -

Lindsay Ford of Wheaton responded

Thank you for the 5-star rating! We hope you'll consider us again in the future with your automotive needs!

October 31, 2021

Alexa Gonzales me dio una buena asesoría para la compra de mi auto estoy encantada con la atención al cliente y la calidad de mi auto. Lo recomiendo Lindsay Ford of wheaton More

by Ethel Galdamez (Rosa)
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Gonzalez
Nov 03, 2021 -

Lindsay Ford of Wheaton responded

Thank you for giving our dealership such a marvelous rating! Feel free to call or stop by if there is anything else we can do for you.

October 30, 2021

A very happy customer. Ysser was extremely me helpful. We are looking forward to our next purchase. More

by Holder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysser Touko
Nov 03, 2021 -

Lindsay Ford of Wheaton responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

October 29, 2021

Petra worked with us for a long time and was extremely patient throughout the process. Super friendly, she explained everything in Spanish and we are so grateful! Thank you so much! More

by elmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petra Stefanac
Nov 03, 2021 -

Lindsay Ford of Wheaton responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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