Lindsay Ford of Wheaton

This dealer had the car I wanted at a good price, but their misleading, if not dishonest, advertising made me feel like I was being shafted. The salespeople were fine--friendly but definitely selling. their misleading, if not dishonest, advertising made me feel like I was being shafted. The salespeople were fine--friendly but definitely selling. Their advertising stated that the car I wanted was being sold for $5000 less than MSRP, plus 125% of trade-in value. Turns our neither was true. The discount was still very good, but closer to 4000 (essentially they were selling the car for $5000 off MSRP including destination charge, but then adding the destination charge to the price). As for the trade in value, they were not willing to offer me anywhere close to the bluebook trade in value of my car. They also had a good financing offer, but I did not get far enough to find the catches there. In addition, I had a hard time getting information from them before walking in the door. Needless to say, despite their competitive prices, I did not buy from them. More

Horrible Service Center! Go somewhere else! Made an appointment for some recall work and a state inspection for a Friday morning. Dropped the car off the night before in order to have it there by 9 am. appointment for some recall work and a state inspection for a Friday morning. Dropped the car off the night before in order to have it there by 9 am. Got a call at 8:30 Friday morning that the inspection could go ahead, but the recall wouldn't be completed until Monday evening. What's the point of making an appointment 3 days in advance if I've already gone through the hassle of juggling my 2 year old and his childcare to get the car there at the scheduled time, only to have the dealership hold me hostage! Now I'm stranded in suburbia without a car. Save yourself the hassle and go somewhere that values your time and effort by responding in kind. More

I bought a 2013 Fusion, had electrical problems since the beginning. I brought it in 4 times they kept blaming my phone for the issues of the radio not working or the gps losing connection. Finally when the beginning. I brought it in 4 times they kept blaming my phone for the issues of the radio not working or the gps losing connection. Finally when the electric windows stopped working, they replaced the car. I had to bring it in for a remote start install, and they lost my keys. I had to wait for them to order a machine to make new keys, and when it came in, I called to see if it was ready before I came in. They said yes. I went to get the key cut, and sat there another hour (my 6th visit today). I was told the machine didn't work, I will have to come back next week to have another key cut after they fix it. So many issues since the beginning. More

Omar was great! He was very helpful and he wasn't pushy or aggressive which I appreciated. He asked me what I personally was looking for and helped me find the best option that fit my budget. He real pushy or aggressive which I appreciated. He asked me what I personally was looking for and helped me find the best option that fit my budget. He really took my budget into consideration and didn't pressure me at all. I wish all salespeople worked the same way as him!! As far as my overall experience, everything went really smoothly. I test drove several cars so couldn’t make a decision on which car I wanted, but even then I didn’t feel pressure to make a decision and I appreciate that as well. I was really impressed and pleased with my experience. They worked to get the low finance rate I wanted (Tim was the finance manager, very friendly and informative). Great place to feel comfortable with buying a used car. Great Job guys! More

I should have listened to my instinct when the 1st car i test drove broke down during the drive. But no, the salesperson was very nice and friendly and I felt comfortable with him. I ended up purchasi test drove broke down during the drive. But no, the salesperson was very nice and friendly and I felt comfortable with him. I ended up purchasing a used Honda with the understanding that the dealership would assist me in making a small repair to my existing leased vehicle and return the vehicle. "We do this all the time" I was told. 2 weeks later I called Lindsey Ford to inquire about the leased vehicle that was due to be returned that day (end of lease). I was told they still had the car and no repair had been done. Since I was still responsible for the car I ended up driving to Wheaton, picking up the leased car, and returning it myself to the leased company and of course paying for the needed repair. I felt swindled and lied to. Shame on these men. I am a single woman and felt taken advantage of. I realized later that i did not get anything in writing in regards to the repair and return of my leased vehicle so it was easy for them to get out of doing what they said they would do. I am from the school of expecting professional business people to do what they say they are going to do. More

My husband and I came there on a rainy Saturday afternoon - it took about 2 1/2 hours to get there from where we are from. Mr. Harris was very patient with us. We test drove a few vehicles going back to th - it took about 2 1/2 hours to get there from where we are from. Mr. Harris was very patient with us. We test drove a few vehicles going back to the one we bought. The only thing, there is a piece missing in the back inside of vehicle & was promised that it would be sent to me - I have not seen that piece. I messaged Mr. Harris several times with a picture of what I needed and still I do not have that piece. Hope someone could help me with this now.? More

I really enjoyed purchasing my 2003 Toyota RAV 4 from your company. That car was really a good one and I would like to make another purchase with you. your company. That car was really a good one and I would like to make another purchase with you. More

I visited this location on March 22, 2013 and was assisted by Maribel. She was so understanding and wanted to get us in the car we wanted for a price we could afford. She worked her butt off to get u assisted by Maribel. She was so understanding and wanted to get us in the car we wanted for a price we could afford. She worked her butt off to get us a rate that worked for us along with financing at an unbelievable rate. I would absolutely recommend this location. Everyone was so nice and helpful. I had my 1 year old along with me and everyone helped to keep an eye on her while I focused on getting all the paperwork completed. It was the most enjoyable 1st time buy. Super Excited! Keep up the Great Work. More