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Lia Volkswagen
Enfield, CT
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141 Reviews of Lia Volkswagen
Excellent Service I am never disappointed with the friendly and effiecent service at the Enfield Lia Volkswagen. Their service is always quick and painless and the staf I am never disappointed with the friendly and effiecent service at the Enfield Lia Volkswagen. Their service is always quick and painless and the staff is excellent. More
Best car buying experience ever I can honestly say I have never had a better car buying experience. I worked with Eric Tyler and even with my difficult situation he got me into the c I can honestly say I have never had a better car buying experience. I worked with Eric Tyler and even with my difficult situation he got me into the car of my dreams. This dealership has far beyond blown my mind. I left the dealship with no questions left unanswered. I will most definitely be back for my next purchase! More
Thank you Lia VW I just wanted to take this time to thank our sales person (Keri) for working with us last week on the purchase of our new Passat. You made us feel ver I just wanted to take this time to thank our sales person (Keri) for working with us last week on the purchase of our new Passat. You made us feel very comfortable the moment we met you. And I appreciated all of your follow up emails. And thanks to David and Matt it was great meeting you both. I would recommend your staff to anyone in the market for a new VW. Regards, Bob Sullivan More
Great service, Great experience We had a great experience buying a car at Lia VW. Our sales associate Maria Lepage was very knowledgeable, efficient and professional and made the who We had a great experience buying a car at Lia VW. Our sales associate Maria Lepage was very knowledgeable, efficient and professional and made the whole process very easy. Would absolutely recommend purchasing a vehicle from Lia VW. More
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Great Experience Everyone was extremely knowledgeable, professional and accommodating. I walked out feeling my needs had been met and confident that they will continue Everyone was extremely knowledgeable, professional and accommodating. I walked out feeling my needs had been met and confident that they will continue to be met in the future. More
Best costumer services and personalize service I was glad to find Maria Lepage as the salesperson. After viewing several cars at other locations, Maria professionalism and knowledge of the product I was glad to find Maria Lepage as the salesperson. After viewing several cars at other locations, Maria professionalism and knowledge of the product are superb and well executed. Maria excel in sales and went above and beyond to find the car that will suit my needs. I am happy with my purchase and will recommend Maria Lepage to anyone that is looking for a new or use car at Lia Volkswgen. Maria your are the best and it shows in what you do. Thank you again and we love you! More
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Best car purchase transaction ever! David Shlosser exuded professionalism with all aspects of the car purchase! He went above and beyond to find the car that we wanted to purchase. I w David Shlosser exuded professionalism with all aspects of the car purchase! He went above and beyond to find the car that we wanted to purchase. I would highly recommend David and Lia Volkswagen to anyone! More
Nikole was excellent!!! Brought my 08 Passat in for a couple recalls. Nikole was great, very professional and didn't try to upsell me on unnecessary repairs.i will be buying Brought my 08 Passat in for a couple recalls. Nikole was great, very professional and didn't try to upsell me on unnecessary repairs.i will be buying my next car from them. More
Mr. Shlosser believes in a culture of "putting people first" Yesterday, I received a phone call from a Mr. David Shlosser who is the new GM at Lia VW. He explained that he was calling me because he had learned t Yesterday, I received a phone call from a Mr. David Shlosser who is the new GM at Lia VW. He explained that he was calling me because he had learned that back in the fall of 2017, I had a negative experience with the sales manager and GM at that time while attempting to lease a new VW automobile. Mr. Shlosser explained that there had been many staffing changes at Lia VW since then and he wanted to help rectify any lingering discord I felt about Lia VW, as he felt that his values about the automobile industry (and Lia VW) was something he was trying to re-build (at Lia VW) and feels strongly in customer satisfaction, professional service and respect which was something he wanted to bring into this organization. While I expained to Mr. Shlosser that since the fall, my feelings about my poor experience with the past staff that I had dealt with at that time had dissipated, however, he lent out an olive branch on behalf of Lia VW and invited my husband and I to come and meet with him in-person while our Tiguan was being serviced. Today, my husband and I met with Mr. Shlosser and he indeed turned out to be someone that we felt a positive rapport with. He was honest as we discussed options for a new vehicle, as we have recently become intersted in another VW automobile. He listened to us and to our needs and to our desires. He never wavered from taking time out from his busy schedule to answer all of our questions patiently. He was personable, showed a high level of dignity and respect for us. He was certainly someone that we look forward to continue to work with in the future and I know he will do his best to meet our needs. Later on in the evening, I opened an email from him thanking my husband and I for taking the time out to meet with him today. This is someone that believes in hard work, doing right by the customer and surrounding himself with staff that shares the same work ethics that he does. I have to give kuddos to Keri Kazalis, Product Specialist, who showed us some automobiles, was also very personable and professional. In addition I would like to thank Nikole Goodman, the Service Manager. She was ready for us upon our arrival, treated us with kindness, and came to personally speak with us about the status of our vehicle maintenence which was serviced while we were there and explained the next steps for its maintenence. Mr. Shlosser impressed us beyond any expectations. With him on board, my views about Lia VW have become positive and I am excited to once again be able to focus on the excitement of a new car! Thank you to Mr. Shlosser and his staff! More
Great car buying experience My experience at this dealership was excellent. Tony was very helpful and fair in negotiating a deal with me. Would recommend this dealership to anyon My experience at this dealership was excellent. Tony was very helpful and fair in negotiating a deal with me. Would recommend this dealership to anyone. More