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Lia Volkswagen
Enfield, CT
135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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135 Reviews of Lia Volkswagen
March 03, 2023
Service advisor Jason Farwell was a excellent to work with. Been going to him and Lia VW for all my service because of Jason. Any questions i have are promptly answered, I did have a question regarding a with. Been going to him and Lia VW for all my service because of Jason. Any questions i have are promptly answered, I did have a question regarding a perk program but Jason had a day off but responded back the next day with answers which shows there is communication within the dealership about customers. More
by jacob.fedo
Employees Worked With
Jason, Farwell
February 03, 2023
Jason Farwell is excellent service manager. He's extremely knowledgeable, and goes out of his way to help resolve any issues and to keep you informed through the repair process. He's consistent He's extremely knowledgeable, and goes out of his way to help resolve any issues and to keep you informed through the repair process. He's consistently responsive to any questions and is a pleasure to work with. More
by Terrimayes1977
Employees Worked With
Jason Farwell
February 01, 2023
Kyriaki (Keri) Kazalis was our sales contact when purchasing our Jetta. She was professional, knowledgeable, personable and organized. Great car, great value and the process was seamless. We have w purchasing our Jetta. She was professional, knowledgeable, personable and organized. Great car, great value and the process was seamless. We have worked with Keri before and she always delivers. Matt Doyle in finance took care of the paperwork with ease. Thank you Lia Volkswagen of Enfield. More
by sueforce
Employees Worked With
Keri Kazalis, Matt Doyle
January 23, 2023
I love the service at Lia Volkswagen of Enfield, CT! Not only is it a clean and professional/welcoming environment but the staff is top notch and very knowledgeable in what they do. I have been especial Not only is it a clean and professional/welcoming environment but the staff is top notch and very knowledgeable in what they do. I have been especially impressed with the care and courtesy of Chris Proctor, Matthew Doyle and William Atchison. As a returning customer, I can claim multiple testimonies of their hard work, consideration and effort in finding me the best deals they could that matched both my budget and my every day needs in a vehicle. They even found me the perfect vehicle during the pandemic and at a time when finding new and used cars on any car lot was almost impossible. I have and will continue to refer this place to any and everyone I know, friends and family alike. You're in good hands with this place and these gentlemen! 🎉🎉🎉🎉 More
by frances.alvarez517
Employees Worked With
Chris Proctor, Keri Kazalis, William Aitchison, Matt Doyle
January 12, 2023
Worked with Keri and Chris Proctor. I had an unusual situation and they both were there to discuss all the options. There was an agreed option and then executed to perfection. Matt in t I had an unusual situation and they both were there to discuss all the options. There was an agreed option and then executed to perfection. Matt in the finance office was east to work with as well. Car buying can be a stressful experience, but when working with Chris and his team of professional, I felt relaxed and taken care of. More
by Patrick Hamel
Employees Worked With
Chris Proctor, Keri Kazalis, Matt Doyle
December 25, 2022
The new car I bought had issues with 18 miles on it, I literally drove 2 miles off the lot and had lights going off and still do the next day. I was promised a different care from Bill, and he lied. and literally drove 2 miles off the lot and had lights going off and still do the next day. I was promised a different care from Bill, and he lied. and prosed my paperwork. He said he would make this deal right due to the issues and in the end they are just looking to close a deal. They have no feelings for their customers and what happens if they break down. I have nothing good to say about him or both managers at this location. They are shady dealers. I WOULD NEVER RECOMMEND THIS DEALER BUT I COULDNT POST THIS UNTIL I SAID YES TO THE APP!! More
by kimwalch848
Employees Worked With
Mathew Doyle, William Aitchison
April 19, 2022
I had a very positive experience with the Lia VW service department team, particularly the focused and professional approach of representative Jason Farwell. My Passat suffered a major technical problem on department team, particularly the focused and professional approach of representative Jason Farwell. My Passat suffered a major technical problem on the way to the airport at 4:30 a.m. to catch a flight to take care of my 96 year-old mother. Leaving the car at the airport parking lot I contacted Jason the next and arranged to have to towed to Lia. When I returned the car was fixed and ready to go. Huge thanks to Jason and the team for handling this so well at a very challenging time for me. More
by jim dorschner
Employees Worked With
Nikole Goodman
February 28, 2022
I went to multiple dealerships looking for my first car to purchase. Tony at Lia VW was great! He helped us find just the car I was looking for and led me through the whole process with ease and patience. to purchase. Tony at Lia VW was great! He helped us find just the car I was looking for and led me through the whole process with ease and patience. Tony was able to answer all of our questions and made sure I was comfortable with everything as it was my first buying experience. Almost a year later and I’m still very happy with my choice. Thank you Tony and Lia VW! More
by brideland
Employees Worked With
Tony Reynolds
