
Lia Volkswagen
Enfield, CT
Filter Reviews by Keyword
By Type
141 Reviews of Lia Volkswagen
Jason in service was very helpful and made sure to let me know I needed to schedule another service in the same week. Bill in sales always remembers who I am when I walk in the door and always asks how thing know I needed to schedule another service in the same week. Bill in sales always remembers who I am when I walk in the door and always asks how things are going. More
We have used Lia Volkswagen three times before our latest purchase they have always been trustworthy organization. Our sales person, Keri Kazalis has assisted us with our last 3 VW vehicles she is knowledgea purchase they have always been trustworthy organization. Our sales person, Keri Kazalis has assisted us with our last 3 VW vehicles she is knowledgeable,focused and extremely helpful we would recommend her and Lia for your next car purchase. More
Lia VW is an excellent car dealership for regular VW service. It makes scheduling an appointment very easy with its online reservation service. I was actually able to make an oil change appointment just service. It makes scheduling an appointment very easy with its online reservation service. I was actually able to make an oil change appointment just one day before I wanted it. When I got there 15 minutes before my appointment time, the attendant at the service desk took my information immediately and honored my coupons for service credit that I had on my account and for their Wednesday oil change special. Lia VW has a great customer waiting area that offers coffee, water, snacks and a quiet space if you need to do some work while you wait. During my visit, they let me know that my car needed some other recommended service and I was able to get that done also. The service was prompt and professional, and I was ready to leave after waiting only an hour, even with the extra service that was needed besides the oil service. I would highly recommend Lia VW for any service your VW might need. Nikole Goodman runs an excellent service department and her staff are efficient and courteous. I would highly recommend Lia VW for any service your VW needs. More
I went to Lia Volkswagen for an oil change. The service department was quite busy at the time but I was assurred by the Jason Farwell that he would get me out quickly. The wait time was very The service department was quite busy at the time but I was assurred by the Jason Farwell that he would get me out quickly. The wait time was very reasonable. When the service was finished, Jason took the time to tell me exactly what had been done. More
Service advisor Jason Farwell was a excellent to work with. Been going to him and Lia VW for all my service because of Jason. Any questions i have are promptly answered, I did have a question regarding a with. Been going to him and Lia VW for all my service because of Jason. Any questions i have are promptly answered, I did have a question regarding a perk program but Jason had a day off but responded back the next day with answers which shows there is communication within the dealership about customers. More
Jason Farwell is excellent service manager. He's extremely knowledgeable, and goes out of his way to help resolve any issues and to keep you informed through the repair process. He's consistent He's extremely knowledgeable, and goes out of his way to help resolve any issues and to keep you informed through the repair process. He's consistently responsive to any questions and is a pleasure to work with. More