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Lexus of Winter Park

Winter Park, FL

4.0
1,359 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,359 Reviews of Lexus of Winter Park

April 04, 2021

Charles went above and beyond on what true customer service should be. Very kind to my family; knowledgeable on the vehicle i was interested. Thank you all so much. More

by Alex Duran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream, David Land, Joshua Gum
Apr 07, 2021 -

Lexus of Winter Park responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 28, 2021

Great job with our online sale. Informative and accurate with all info. Tara kept me informed and answered all of our questions. Great job Tara, Chamlin and Jason More

by Randy Gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Tara Russo, Jason Bates
Mar 31, 2021 -

Lexus of Winter Park responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 28, 2021

I had the pleasure of working with Hee during the purchase of my car. She was wonderful. She was patient, helpful and very knowledgeable. Car buying can be stressful but she turned it into a memorabl More

by G Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hee Henderson
Mar 31, 2021 -

Lexus of Winter Park responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 26, 2021

Thank You Charles so much. I love my new car.! Thanks for making the whole experience so nice. You made us feel so comfortable. From start to finish what a memorable experience Thanks again. Sharan and More

by smhustead
Recommend Dealer
Yes
Employees Worked With
Charles Ream, Daniel Warren, Alaa Alameh, Jonah Ayala, Jacob "Jake" Weishaar, Anthony Ramos
Mar 31, 2021 -

Lexus of Winter Park responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 23, 2021

Simply the best! Never perform work not needed. I am on my sixth Lexus and I could not be happier. Everyone is very professional and knowledgeable. I recommend Lexus of Winter Park and Jafar without reser More

by George Rodon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jafar Naama
Mar 26, 2021 -

Lexus of Winter Park responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

Mar 27, 2021 -

George Rodon responded

Sylvia Never met you. Jimmy B and I are long-time friends. Last time we visited he said I had to meet you. Next time I am in for svc on my LS or NX will see if you are in for a quick hello. GR

March 20, 2021

This experience was the easiest buying a car experience that I have ever been through I will definitely come back to this dealership and purchase my next car Gabriella was awesome T More

by c.fiorica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella Garcia , Hoang "Brian" Loi, Candy Wu
Mar 24, 2021 -

Lexus of Winter Park responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 20, 2021

Omar was great to deal with. Timely responses and very attentive. The whole experience was what you expect from a great Lexus dealer. Would highly recommend. More

by Les3710
Recommend Dealer
Yes
Employees Worked With
Omar Mohamed
Mar 24, 2021 -

Lexus of Winter Park responded

We cannot thank you enough for your wonderful review of Lexus of Winter Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 20, 2021

Charles was great to deal with on purchasing our used Toyota. We got the full Lexus treatment. Very efficient iteration. Well worth the drive from Sarasota. More

by Les3710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Mar 24, 2021 -

Lexus of Winter Park responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 18, 2021

Hee was exceptional and so were the other member if staff at the Lexus of Winter Park dealership. Great custom service and would highly recommend. More

by TashB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hee Henderson
Mar 23, 2021 -

Lexus of Winter Park responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 16, 2021

On 10/3/2020 Lexus of Winter Park completed an oil change on my RX350. On 3/14/2021 I had a different service provider complete the next oil change on my vehicle and it was determined that Lexus of Winter P More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jafar Naama
Mar 19, 2021 -

Lexus of Winter Park responded

Thank you for taking the time to speak with me and allow me the opportunity to review with you the outcome of our investigation. I hope the information I shared has given you piece of mind and assurance that the services provided at our dealership were properly performed. We appreciate your feedback and take all customer comments very seriously.

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