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Lexus of Winter Park

Winter Park, FL

4.0
1,359 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,359 Reviews of Lexus of Winter Park

March 14, 2021

Chanlin & David Wagner are phenomenal. Despite the fact that I came in later in the evening, they both delivered world class customer service. 10/10 would definitely recommend. Lexus of Orlando could take More

by meghanfinocchio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, David Wagner
Mar 17, 2021 -

Lexus of Winter Park responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 14, 2021

What a great experience. Everything went smooth, no pushy pitches, and they really take care of the vehicles. Hee was great, and is very personable! More

by MJG23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Bandera, Hoang "Brian" Loi, Tara Russo, Hee Henderson
Mar 17, 2021 -

Lexus of Winter Park responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 13, 2021

We want to thank Mr. Sok and Mr. Wagner for going above and beyond for helping us get our first Lexus. Best experience ever thanks to these two! More

by Bigred719196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, David Wagner
Mar 17, 2021 -

Lexus of Winter Park responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 06, 2021

Hee and Dan were beyond amazing, accommodating, and helpful! I got exactly what I wanted and in record time. I’d HIGHLY recommend to anyone wanting a quality vehicle. I’ll most definitely be back. Love More

by jadehill1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Warren, Hee Henderson
Mar 10, 2021 -

Lexus of Winter Park responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Hee, Dan, and the rest of the Lexus of Winter Park team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 05, 2021

Great service! Hee and Dan were very welcoming and professional. Exceptional quality and treatment for their customers! Like the sales department, the financial department also did an amazing job! More

by Ricardovitienes09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The intern that was working with Mr. Everett also did an amazing job, Everett Kimble, Daniel Warren, Hee Henderson
Mar 10, 2021 -

Lexus of Winter Park responded

Ricardo, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 02, 2021

It was a good experience and Charles was very attentive and helped us out with everything. He answered all our questions for everything we have asked and was a very good experience. More

by MarthaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Mar 05, 2021 -

Lexus of Winter Park responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 02, 2021

Hee is an amazing person. Absolutely the best. She help Hee is an amazing person. Absolutely the best. She help in every way possible. Her heart, dedication and passion is above all. Hee is truly a class More

by Mikeiaps8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Bandera, Hee Henderson
Mar 05, 2021 -

Lexus of Winter Park responded

Reviews like yours are truly a breath of fresh air! Hee is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

February 28, 2021

William was able to take care of my needs via e-mail and text. His communication on the Altima was professional & timely. His coordination with Charles was top notch. Charles was extremely helpful. They’re More

by steve44844
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Land, Charles Ream, William "Perry" Fogleman
Mar 03, 2021 -

Lexus of Winter Park responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

February 24, 2021

Hee, Thanks for all your support and patience showing me how to use the Lexus App and showing me how the vehicle functions. You were very professional and kind. More

by Una6670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yang "Sunny" Zou, Hoang "Brian" Loi, Hee Henderson
Mar 01, 2021 -

Lexus of Winter Park responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lexus of Winter Park! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

February 24, 2021

Tara Russo and Kyle Morse are client service experts. Enjoyed the process of buying my new car and they made me feel valued. Thank you! More

by Mike Benetto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Bandera, Timothy "Kyle" Morse, Tara Russo
Mar 01, 2021 -

Lexus of Winter Park responded

Mike, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

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