Lexus of Wichita

James was very attentive, he has a very customer service oriented. He does a great job of what he does. Thank you very much to have that type of employees. oriented. He does a great job of what he does. Thank you very much to have that type of employees. More

The experience was trouble free. Rosalie made sure to cover all the details and was very helpful throughout the process. All the staff handled the details of the sale quick and effic Rosalie made sure to cover all the details and was very helpful throughout the process. All the staff handled the details of the sale quick and efficiently. More

I had a great experience at this dealership. They were very attentive, and not at all pushy. They were very attentive, and not at all pushy. More

I live in KC so had to do agree on a price for my trade in advance of driving to Wichita. It worked out as planned with no surprises. The car I bought was ready to look at and drive when I arrived. in advance of driving to Wichita. It worked out as planned with no surprises. The car I bought was ready to look at and drive when I arrived. More

wonderful experience, very thorough review of the vehicle to detect any issues. They kept us inform as to the necessary maintenance and repairs as well as the cost. Very transparent process. to detect any issues. They kept us inform as to the necessary maintenance and repairs as well as the cost. Very transparent process. More

The overall experience was very friendly and stress free. They do not negotiate on sales price of cars, the price you see is the price you will pay. This makes buying "stress free" as there is no back and They do not negotiate on sales price of cars, the price you see is the price you will pay. This makes buying "stress free" as there is no back and forth games being played. This also limits your ability to get a "great" deal on a car. Overall I was satisfied with the service and friendliness of the employees. More

It was my first time in the Lexus shop but have spent many times in Acura, Audi and BMW of Wichita. It was the best experience of all of them! Dallas was friendly and helpful, the appointment was easy many times in Acura, Audi and BMW of Wichita. It was the best experience of all of them! Dallas was friendly and helpful, the appointment was easy to set, I was able to get a loaner and the service was very efficient! Thank you so much! More

Rosalie, did a good job overall but I specifically informed her I did not want Lexus of Wichita to purchase my tag and taxes as I am tax exempt and I would take care of that myself. When I got to the informed her I did not want Lexus of Wichita to purchase my tag and taxes as I am tax exempt and I would take care of that myself. When I got to the dealership to close these fees had been added into my loan, which I certainly did not want but it was too late for them to change it. Now I am waiting on a refund which has been over a month and I have still not received. More

Rosalie was very helpful and fun to work with, no pressure and was great to be able to chat with. Answered all of my questions and got us on our way fast. pressure and was great to be able to chat with. Answered all of my questions and got us on our way fast. More

Appreciate the video communication and documentation in regards to issues that need addressed. No pressure when you decline some services. regards to issues that need addressed. No pressure when you decline some services. More