Angela Pacheco

I appreciate the dealer taking into account our concerns and repairing all items they could. While one of the issues they repaired was caused be previous maintenance at this dealer, I feel their service wen and repairing all items they could. While one of the issues they repaired was caused be previous maintenance at this dealer, I feel their service went above and beyond to repair any hard feelings moving forward. More

by pclemons28 Verified Customer Verified Customer

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Great experience each time visiting Lexus service department. Every employee is very courteous and knowledgeable. department. Every employee is very courteous and knowledgeable. More

by Fathi Verified Customer Verified Customer

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Always treated well, love the technician video showing the underside of the vehicle and recommendations for the future. Instructions are always followed and negative surprises don’t happen. Having the veh the underside of the vehicle and recommendations for the future. Instructions are always followed and negative surprises don’t happen. Having the vehicle washed and vac’d is a stellar bonus as well, a complete and positive expensive. More

by Eric Verified Customer Verified Customer

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Lexus of Wichita got me in and out for my 80,000 mile maintenance in a very reasonable time. I waited in their nice lounge, communicated easily via their text and online system, and they were done in no maintenance in a very reasonable time. I waited in their nice lounge, communicated easily via their text and online system, and they were done in no time. More

by bwahlgren25 Verified Customer Verified Customer

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We've known James for many years now and he's always been great. He approaches his job with good motives, morals and intentions. Never once did we feel like he's trying to cheat us like some of the other ser great. He approaches his job with good motives, morals and intentions. Never once did we feel like he's trying to cheat us like some of the other service shops in town. There have been many Service Managers AND General Managers at this facility come and go, but we can always count on James to be there. Loyalty is almost unheard of in today's world and James has proven loyalty to his employer. Thank you for everything you do James. God bless you. More

by moeen.mshaban Verified Customer Verified Customer

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Service department was very timely, friendly and professional. Appt went smoothly and quickly. Very much appreciated. professional. Appt went smoothly and quickly. Very much appreciated. More

by BTBUEHLER Verified Customer Verified Customer

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Hard to rate James as the only contact with him was the text that the car was ready. Didn’t get the name of the service gal that actually took care of us—she was great. The only reason I didn’t give the de text that the car was ready. Didn’t get the name of the service gal that actually took care of us—she was great. The only reason I didn’t give the dealership 5 stars is because we found the automatic windshield wipers weren’t working when we got into a rain shower on our way home. And we weren’t able to get them working. Contacted Vy who told me how to activate them but they still weren’t coming on automatically in the rain showers yesterday. If they turned the automatic feature off when they washed it,it would have been nice if they’d turned it back on. Not sure how I’ll figure out if the problem is fixed before the next rain storm. More

by linnyw Verified Customer Verified Customer

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service is very good on work to be done to car,service people have been very to work with people have been very to work with More

by jimmiemac4828@hotmail.com Verified Customer Verified Customer

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Polite, professional. Very nice service and environment. Treated me and my car with dignity and respect Very nice service and environment. Treated me and my car with dignity and respect More

by PRAIRIEROSE01 Verified Customer Verified Customer

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Our visit was very pleasant. Angela was excellent! The loaner car was great. Service was accomplished within the time stated. Our first visit. Looking forward to our next Angela was excellent! The loaner car was great. Service was accomplished within the time stated. Our first visit. Looking forward to our next More

by Byron Verified Customer Verified Customer

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