Lexus of Wichita

All was very good. Very happy with all concerned. Thanks to management stepping in to finish. Very happy with all concerned. Thanks to management stepping in to finish. More

The people that I have interacted with have been knowledgeable and polite. I was surprised, and in retrospect, slightly offended that the sales manager asked me to log on to my bank app, and show it knowledgeable and polite. I was surprised, and in retrospect, slightly offended that the sales manager asked me to log on to my bank app, and show it to him. If he has questions about the validity of my check, he should call the bank. It’s none of his business what my total balance is or was. More

The dealership was nice and well maintained, and the receptionist was kind. Vy was professional but wasn’t particularly friendly. I expected to hear more information about the car I was going to purchas receptionist was kind. Vy was professional but wasn’t particularly friendly. I expected to hear more information about the car I was going to purchase but I mostly learned just about the warranties, which are important to learn about, I just expected more. He spoke more about how he had helped other people select their cars than it seemed about the car I purchased. It wasn’t a bad experience but not really a great one. More

Hard to rate James as the only contact with him was the text that the car was ready. Didn’t get the name of the service gal that actually took care of us—she was great. The only reason I didn’t give the de text that the car was ready. Didn’t get the name of the service gal that actually took care of us—she was great. The only reason I didn’t give the dealership 5 stars is because we found the automatic windshield wipers weren’t working when we got into a rain shower on our way home. And we weren’t able to get them working. Contacted Vy who told me how to activate them but they still weren’t coming on automatically in the rain showers yesterday. If they turned the automatic feature off when they washed it,it would have been nice if they’d turned it back on. Not sure how I’ll figure out if the problem is fixed before the next rain storm. More

We had a very good experience with the car purchase. All of our questions were answered. Tnanks All of our questions were answered. Tnanks More

After Lexus Roadside Assistance, I went to the Walser Dealership. I didn't have an appointment, but they fixed the tire, washed the car and vacuumed the inside. Great service! Dealership. I didn't have an appointment, but they fixed the tire, washed the car and vacuumed the inside. Great service! More

Clear communication and integrity is very important to me. I drive a lot of miles alone. Trusting the service of my car with Lexus of Wichita ensures confidence that my car will get me where I’m going and me. I drive a lot of miles alone. Trusting the service of my car with Lexus of Wichita ensures confidence that my car will get me where I’m going and home safely. More

Quit taking our perks! We used to feel special, now it’s just like going anywhere else to get get your car maintenance done. We used to feel special, now it’s just like going anywhere else to get get your car maintenance done. More

It’s always a great experience. And that’s why we always go back. thank you.! And that’s why we always go back. thank you.! More

I had one of the smoothest experiences yet with my oil change. James was great, and I received great service from everyone involved! My car was even done sooner than I expected, which was great! change. James was great, and I received great service from everyone involved! My car was even done sooner than I expected, which was great! More