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Lexus of Wesley Chapel

Wesley Chapel, FL

4.9
2,509 Reviews
At Lexus of Wesley Chapel, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. Lexus of Wesley Chapel offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Lexus of Wesley Chapel difference.
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5350 Eagleston Blvd

Wesley Chapel, FL

33544

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Showing 2,509 reviews

December 26, 2023

I am pleased to report excellent service in all phases of my recent Lexus purchase and previous Lexus maintenance. This is the second Lexus I have bought from this dealership in the past 5 years. My sales More

by George Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Millaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Locklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Lexus of Wesley Chapel responded

Congratulations on your new car! It is wonderful to hear that you had such a great experience at Lexus of Wesley Chapel. We appreciate your business and are looking forward to seeing you again down the road!

December 24, 2023

My experience at this dealership was just fine. My salesman Careem gave my brother and I all the time we wanted to look over the car and take it on a test drive. There was no pressure and no hurr More

by jorgensenc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Careem Albert
Mar 09, 2024 -

Lexus of Wesley Chapel responded

Thanks for taking the time to provide us with valuable feedback regarding your experiences with our store. We will make certain that the appropriate department receives your kind thoughts! In this age of consumer awareness, we are always striving to get our message out to other people about the “Welsey Chapel of Lexus” way of doing business.

December 21, 2023

The staff are extremely welcoming. The facility is immaculately clean and bright.The waiting area is unexpectedly nice and refreshing More

by Scott
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Franceoa Soliman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Sabroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Lexus of Wesley Chapel responded

We are blushing! The entire Lexus of Wesley Chapel team is grateful for your kind words. Congratulations on your new vehicle.

December 21, 2023

Hands down the best car buying experience I’ve ever had. Purchased over the phone, rep was pleasant and all needed information and OTD provided right away without junk fees, car was delivered, done. Excelle More

by M Ross
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mary Johnson
Mar 09, 2024 -

Lexus of Wesley Chapel responded

We are blushing! The entire Lexus of Wesley Chapel team is grateful for your kind words. Congratulations on your new vehicle.

December 21, 2023

Professional and qualified personnel-sales and service. Work hard to satisfy customers needs. Very satisfied with product and dealer organization. More

by dmayoras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Tickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Calise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Sabroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Lexus of Wesley Chapel responded

Your review is music to our ears! We're so glad our team welcomed you to Lexus of Wesley Chapel with friendly assistance and a pleasant experience. It's an honor to have earned your confidence and we look forward to working with you again soon!

December 21, 2023

Most everything went well except we waited for well over an hour for a business manager to be available. Bryce was great and once we got to ser Travis things moved along nicely. More

by barbara
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Moll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pederson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Sabroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Lexus of Wesley Chapel responded

Thanks for taking the time to provide us with valuable feedback regarding your experiences with our store. We will make certain that the appropriate department receives your kind thoughts! In this age of consumer awareness, we are always striving to get our message out to other people about the “Welsey Chapel of Lexus” way of doing business.

December 16, 2023

Tim was an excellent representative for Lexus. Knowledgeable and friendly and met all our needs. Highly recommend him to friends More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Lexus of Wesley Chapel responded

Congratulations on your new car! It is wonderful to hear that you had such a great experience at Lexus of Wesley Chapel. We appreciate your business and are looking forward to seeing you again down the road!

December 13, 2023

The Best Customer Service Ever hands down! Thank you Tim Smith at Lexus of Wesley Chapel. More

by sherristensonss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Locklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Lexus of Wesley Chapel responded

Your review is music to our ears! We're so glad our team welcomed you to Lexus of Wesley Chapel with friendly assistance and a pleasant experience. It's an honor to have earned your confidence and we look forward to working with you again soon!

December 06, 2023

Karina Silva was our salesperson and she was amazing. She showed us numerous vehicles in different makes and models. We were very impressed by her knowledge of the different vehicles and their individual More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karina Silva
Mar 09, 2024 -

Lexus of Wesley Chapel responded

Your confidence in Lexus of Wesley Chapel means so much to all of us, William! We will be sure to let Karina know they continue to demonstrate our commitment to customer satisfaction. Thank you for shopping with us and we hope you enjoy the new ride!

December 05, 2023

Trish was great answered all are questions Very very helpful .She is very good at her job More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Pederson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Sabroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Lexus of Wesley Chapel responded

Congratulations on your new car! It is wonderful to hear that you had such a great experience at Lexus of Wesley Chapel. We appreciate your business and are looking forward to seeing you again down the road!

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