Lexus of Thousand Oaks

Lora has been our Lexus sales consultant for over 10 years. She is always perceptive about what we want and when we want it. She maintains contact with us at appropriate times, uncannily when we are t years. She is always perceptive about what we want and when we want it. She maintains contact with us at appropriate times, uncannily when we are thinking about getting another car. She is wonderfully personable and patient, always willing to work with us. This time, we were considering a pre-owned IS 350 but with the features we wanted, a GS really met our needs. She watched for an IS for over three months, but when a GS became available with all of our requirements, she brought it to our attention. The condition of the car was excellent with low miles. We negotiated a very fair price and bought the GS. Thank you, Lora. More

I have never actually been into a dealership before because I have been afraid of being taken advantage of, lied to, and getting the worst deal. I was so pleasantly surprised when I walked in and met because I have been afraid of being taken advantage of, lied to, and getting the worst deal. I was so pleasantly surprised when I walked in and met Steve. He was so great at making me feel comfortable and never tried to push a sale on me. He truly wanted to help me make the right decision regardless of the price of the car. I had expected him to tell me that I needed a Lexus LS460H or something but I really just needed a IS250. When it comes time for a new car I definitely will be calling him! Thanks again! ~Reid More

Simply put, we are so pleased with his service that we will very likely only use Steve (Hiro) for all our future Lexus purchases. He was a pleasure to work with. He wasn't pushy. It always felt like he will very likely only use Steve (Hiro) for all our future Lexus purchases. He was a pleasure to work with. He wasn't pushy. It always felt like he had our interests in mind. More

Being that this would be the first car I every purchased, I was skeptical about salesmen considering all the experiences I've heard about. Steven had made it a point to help me through whatever it was that I I was skeptical about salesmen considering all the experiences I've heard about. Steven had made it a point to help me through whatever it was that I needed. He was attentive and even told me what car would fit my needs. He was extremely friendly and answered all my questions. He made it a point to ensure that I was happy with my purchase. Thank you Steven. More

I'd been shopping around for a new car for a few weeks and decided I was ready to take a couple of models I had been looking at for a test drive. Upon arriving at the dealership, Steven was not only quick and decided I was ready to take a couple of models I had been looking at for a test drive. Upon arriving at the dealership, Steven was not only quick to greet me, show me around, and let me know everything I needed to about the vehicle in question. Although I didn't end up purchasing a car that day, I'll be sure to ask for Steven should I end up deciding on a Lexus. More

A very pleasant sales experience. Probably the best and easiest I have ever had. I would recommend Omid to all of my friends and family. easiest I have ever had. I would recommend Omid to all of my friends and family. More

I purchased a certified pre-owned Lexus this weekend and I'm extremely happy with the service Omid Navid provided. He was able to get me the best deal possible. He is not your typical sales person; he actua I'm extremely happy with the service Omid Navid provided. He was able to get me the best deal possible. He is not your typical sales person; he actually cares and goes the extra mile for you. He is friendly, helpful, and very knowledgeable. He's just great! I also have to say that Maryann Cord the Finance Manager is amazing! However, if it wasn't for Omid, I would not have been able to get such an amazing deal! I was finding it difficult to get financed with a low APR; however Omid worked very hard with the Finance Manger so that I could get the 2.9 APR! I'm truly blessed to have found such a great person to buy a vehicle from. I will recommend him to all my friends, family, and clients as I'm an Insurance Agent. I will also go back to him for my next purchase. Definitely go to him, you will have the best experience buying a vehicle. More

After having an unpleasant experience with another salesman while I was just looking, I went back and had the most wonderful experience with Steve (Hiro). I had met him the previous time and knew that salesman while I was just looking, I went back and had the most wonderful experience with Steve (Hiro). I had met him the previous time and knew that I wanted to deal with him when I went back. He was honest, patient, not pushy, and really knew his cars and could answer all my questions. He showed care and concern about me as a person and didn't treat me as just another "sale" which I so appreciated. When I got into an accident, he was so helpful in going above and beyond to get me the necessary paperwork for my insurance. He was honest and so helpful with my second Lexus. I will always drive the extra miles to get my car serviced here even though there is a dealer closer to me. Not only is it pleasant to say hi to my new-found friend who still asks how I am doing as a concerned human being, but the service is way better than at other dealers. And you know that he is great when all the staff say they love him as well! Steve is the first pleasant car salesman that I have dealt with and made car buying a pleasant one! Ask for Steve if you are in the market for a new Lexus and want a pleasant experience. Thousand Oaks Lexus is lucky to have such a wonderful guy represent their cars! More

Jason was friendly and pleasant to work with. He did not oversell the car or pressure us. He was simply knowledgable and straightforward, which is the ultimate compliment. I even recommended my mom to him oversell the car or pressure us. He was simply knowledgable and straightforward, which is the ultimate compliment. I even recommended my mom to him! More

This was the best experience I ever had with a dealer (and I had been to a few, believe me) . Jason approached my wife and I and was extremely friendly and patient. In fact we were so amazed by his patie (and I had been to a few, believe me) . Jason approached my wife and I and was extremely friendly and patient. In fact we were so amazed by his patience that we decided that this was the best day to go through with a purchase. Jason was very straightforward and honest with us, very knowledgeable and never pushed us a bit for anything. When we sat in his office I was getting prepare to spend the whole day there for paperwork but I was wrong. His efficiency and dedication made the whole process as smooth as possible, removing all the stress we may have had when we initially walked into the parking lot. Thank you so much again Jason! More