
Lexus of Thousand Oaks
Thousand Oaks, CA
Filter Reviews by Keyword
By Type
904 Reviews of Lexus of Thousand Oaks
i love Lexus! Returning Lexus owner. Love Lexus! Was lucky enough to have Julie show me the ropes with my new Lexus! I love the silver car with my hot looking whee Returning Lexus owner. Love Lexus! Was lucky enough to have Julie show me the ropes with my new Lexus! I love the silver car with my hot looking wheels! I was a man in my last life. HA HA Bonnie Delvy More
Great experience as a first time Lexus customer We just got our Lexus RX350 from Lexus of Thousand Oaks. Before taking our vehicle home, we were introduced to a Delivery and Technology Specialist Ju We just got our Lexus RX350 from Lexus of Thousand Oaks. Before taking our vehicle home, we were introduced to a Delivery and Technology Specialist Julie Kobayashi. She was amazing!!! She went through the overall safety and anything we might not know or understand with our new Lexus step by step and also helped us set up the technology that included in our car. She took time and made sure we understand and know how to use and operate our car correctly and safely. She also set up appointment to follow up with us to go over in more details of some features we did not get to touch on at the initial visit . It was great that Lexus of Thousand Oaks has a specialist like Julie who is so detail oriented, knowledgeable, very professional, patient and caring that help customers like us to learn more and know how to operate our car properly and safely. I would definitely recommend my family and friends to Lexus of Thousand Oaks for their next vehicles purchases. Thanks so much for your dedication Julie!!! More
Great experience! This is the second Lexus we have purchased from Charles. He is the best salesperson we have ever dealt with. I will recommend him to anyone looking This is the second Lexus we have purchased from Charles. He is the best salesperson we have ever dealt with. I will recommend him to anyone looking to purchase a Lexus. Julie is great! She is very knowledgeable and patient while teaching how to use all the technology on the vehicle. Everyone at the dealership is friendly and helpful. More
Topping on the cake They couldn't have picked a better representative for their dealership than Julie. She is calm and very personable and really knows her cars! She is s They couldn't have picked a better representative for their dealership than Julie. She is calm and very personable and really knows her cars! She is so patient with what probably feel like stupid and repetitive questions. My experience at Lexus was fabulous and Julie was like the perfect topping on the cake. More
Great experience The delaership was no hassle. Great experience buying a car. Left mercedes benz to join the lexus group and boy are we happy. Julie explained everyth The delaership was no hassle. Great experience buying a car. Left mercedes benz to join the lexus group and boy are we happy. Julie explained everything about the car which made it that much easier to operate. Sharrie was our salesperson and she made the process effortless. Zahra was so easy to del with in financing too!Would we recommend this dealership to our friends. You bet! Thank you again More
This is how car buying experience should be Lexus Thousands Oaks has mastered the car buying experience. Sales people are not pushy. They listen to what you want and deliver exactly what you wan Lexus Thousands Oaks has mastered the car buying experience. Sales people are not pushy. They listen to what you want and deliver exactly what you want. Nick Falsafi made everything so easy for us. Everything was ready when I got to the dealership. Our experience with Nick has always been pleasant. Samira Zeydi in Finance was very pleasant and personable. Julie Kobayashi is very professional, personable and extremely knowledgeable. She showed me all the things I need to know, little features and even gave me a cheat sheet for quick reference. More
Julie was the best Professional and very helpful with everything. This is my third Lexus RX and I am very happy, Julie is always there to help me fix everything I need Professional and very helpful with everything. This is my third Lexus RX and I am very happy, Julie is always there to help me fix everything I need to understand and when I need her help. More
Very Helpful The 2018 450h was the 3rd Lexus we've purchased from the Thousand Oaks dealership over the last 25 years. This was the best experience to date. We had The 2018 450h was the 3rd Lexus we've purchased from the Thousand Oaks dealership over the last 25 years. This was the best experience to date. We had owned our prior Lexus for over 10 year and Julie Kobayashi patiently guided us through the learning process of the latest system of bells and whistles over the course of several coaching sessions. She's a pleasure to deal with as is the entire staff at Lexus of Thousand Oaks. More
NX300 delivery & demonstration Julie was great! She worked with my schedule and met me at my office to review the car. She was super friendly and knowledgeable. I loved all of her h Julie was great! She worked with my schedule and met me at my office to review the car. She was super friendly and knowledgeable. I loved all of her helpful shortcuts and tips! More
Professional & Very Knowledgeable My husband and I were very fortunate to have Julie as our Technology Specialist. Julie was very patient and knowledgeable she would go step by step My husband and I were very fortunate to have Julie as our Technology Specialist. Julie was very patient and knowledgeable she would go step by step to ensure we fully understand all the technical aspects of our new vehicle. We had at many occasions the opportunity to ask her questions or "can you show us once again", or "let's run by it one more time" I remember Julie saying "It's okay that you ask me over and over most important, I want you both to feel comfortable with the technology your new vehicle has to offer". She would make sure when to stop the learning process as she could see we could only absorb so much technical knowledge. Not only was she patient, but very easy going, funny and most important, she made us feel like family. We would certainly have our family members ask for her assistance as my family continues to purchase vehicles from Lexus of Thousand Oaks. Thank you, Lexus of Thousand Oaks you have chosen a smart, dedicated, patient and knowledgeable staff member to be part of your team. Sincerely, Antoniette & Antonio Barrientos More