Lexus of Thousand Oaks
Thousand Oaks, CA
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752 Reviews of Lexus of Thousand Oaks
I purchased a gorgeous pre-owned Lexus from Philippe in Thousand Oaks. I called in and spoke with Philippe prior to making an appointment to see the car. Philippe said it was pristine and looked like a n Thousand Oaks. I called in and spoke with Philippe prior to making an appointment to see the car. Philippe said it was pristine and looked like a new car with only 19,000 miles on it. He was right. He is extremely knowledgeable about all the details of the car and how everything works. He spent quality time with me getting me familiar with every knob and button. He explained everything clearly and patiently. I highly recommend Philippe and Lexus of Thousand Oaks. More
Third Lexus from this dealer. Omid sold us the last one and this one. Service and sales are easy to work with. Hope to keep this car for many years. and this one. Service and sales are easy to work with. Hope to keep this car for many years. More
Mr. Omid Navid provided an exceptionally pleasant experience in our recent purchase of an RX 350. He provided great customer service. He helped us find the vehicle we wanted with attention to detail. experience in our recent purchase of an RX 350. He provided great customer service. He helped us find the vehicle we wanted with attention to detail. He made sure the vehicle was in perfect condition and made the extra effort to explain all of the features and technology the vehicle had. He made sure in every way possible that we were satisfied with our purchase from start to finish. He even helped to setup our mobile bluetooth phone. He is extremely knowledgeable in the vehicles he sells and is a pleasure to work with. We will definitely be back in the future. Thank you Omid, we really appreciate all that you did and look forward to working with you in the future. Sincerely, Sevag Bekmezian More
My family and I have worked with Phillippe Pasche for at My family and I have worked with Phillippe Pasche for at least the last 6 years and have leased or bought 6 Lexus from Phillippe. He is professio My family and I have worked with Phillippe Pasche for at least the last 6 years and have leased or bought 6 Lexus from Phillippe. He is professional and very knowledgeable about all the different types of cars. His customer service is excellent and it doesn't stop when you drive off with your car. I've had many questions over the years and Phillippe always takes the time to help. I've recommended Phillippe to my neighbor and other friends. All have bought from Phillippe and have thanked me. I will continue to use Phillippe and recommend him in the future. Pamela Rexroad More
Needed some technical help with a new iPhone synching to my Bluetooth in the car. Called Lora, who said immediately to come over. She actually should have made it look more difficult, but she did the 'job my Bluetooth in the car. Called Lora, who said immediately to come over. She actually should have made it look more difficult, but she did the 'job' in about 15 seconds with a smile on her face. She is always ready to help, which means that the next time we are in the market for a new Lexus, she will be the only salesperson I will call upon. Her knowledge of not only the inner workings of the car but the technology that I like that goes along with it are invaluable to me as a customer. More
I've always had a positive experience with any employee I've had contact with during my visits to the dealership. Very helpful and I would absolutely recommend the dealership. I've had contact with during my visits to the dealership. Very helpful and I would absolutely recommend the dealership. More
Our last purchase with Lora Barworouski,at Lexus of Thousand Oaks, was another great experience! We have never been disappointed in all the 11 years of doing business with her. She is on top of her gam Thousand Oaks, was another great experience! We have never been disappointed in all the 11 years of doing business with her. She is on top of her game, and has great knowledge of her products, plus all the used cars. She is proud of relationship with her customers, and it shows with us! Her follow through with all the paper work, or any situations that pops is excellent. We recommend her to all our friends, as referals are very important to anyone in sales, but she has earned these recommendation. I give her a "10". Lora and Lexus of Thousand Oaks is the best for purchasing a car! More
Omid was friendly, relaxed and patient. He was a good listener. He understood what we were looking for and met our needs in a timely and gracious manner. He did not hurry us through the transaction. H listener. He understood what we were looking for and met our needs in a timely and gracious manner. He did not hurry us through the transaction. He handled the sale efficiently without being pushy. He reviewed every aspect of the car with us. We look forward to buying our next car from Omid. Maryann Cord, the finance manager was also very friendly, calm and methodical. More
Lexus of Thousand Oaks has always provided excellent service for my RX400h. Ianthe is an outstanding service writer. She has always provided excellent information and the type of work to be done and t service for my RX400h. Ianthe is an outstanding service writer. She has always provided excellent information and the type of work to be done and the cost. If there are any problems discovered or additional work that should be provided she makes sure that I am advised. She is always smiling and friendly. I have no complaints about the work done on my care or the excellent way I am treated at the dealership. More
Steven is friendly, efficient, and knowledgeable on his work. I had good experience to buy a hybride car from him. I will recomment him to my friends. work. I had good experience to buy a hybride car from him. I will recomment him to my friends. More