Lexus of Thousand Oaks

In love with my new IS. I picked up my new 2015 IS250 on Feb. 27, 2015 from Lexus of Thousand Oaks. I had emailed Grettel Perricone, Internet Business Manger, the Sunday bef I picked up my new 2015 IS250 on Feb. 27, 2015 from Lexus of Thousand Oaks. I had emailed Grettel Perricone, Internet Business Manger, the Sunday before & we made arrangements for me to come in on Wednesday to see what we could work out. We sat down with Paul Vallis, Internet Business Manager, (Grettel was never far away) & we talked for a few minutes about what options & color I'd like, he said ok & walked away for a few minutes. As soon as he came back he told me what they could do for me & asked what I thought about it. I was shocked & so happy that I just sat there for a bit with the room spinning around me. If this sounds dramatic then my apologies but I'm just telling you how it went down. It was a very easy time for me. I test drove the car, Paul went with us & answered some of my questions along the way. We got back to the dealership, I met with Maryann Cord in finance, she is so awesome. Easy going, calm, nice. I felt comfortable the whole time I was signing away just being in her company. She is a real asset to the dealership. Finally we met with Julie Kobayashi, Vehicle Delivery Specialist, who is a walking book of knowledge when it comes to what these cars can do. It's astonishing. She went over the basics with me, not to overwhelm me too much! She is the sweetest! (I'm still learning little things everyday that I had no idea of the day before). Overall, my experience with Lexus of TO was a very positive one. I'm grateful for Grettel & her endless patience & kindness from Day 1. She has a very strong business presence about her, but at the same time she's truly caring of her customers. I can honestly say I recommend Lexus of TO to anyone with complete & total confidence that they too will leave feeling great. More

Wow, and wow!! I found my second Lexus on the web and called Nick at 10 am on Sunday to ask if that car is still available. He said 'yes' and that was pretty much it! My husband and I got there, test d called Nick at 10 am on Sunday to ask if that car is still available. He said 'yes' and that was pretty much it! My husband and I got there, test drove it and negotiated for 10 minutes; got the best possible price, sat down for 20 minutes with Maryann, got our financing and drove off before you know it. This dealership is a hidden gem and I recommend it wholeheartedly to everyone who wants a hassle-free car purchase! No wonder this dealership is ranked among highest - top professionals and excellent prices. As long as I am a Lexus fan there will be no other dealership for me - hopefully other fans will read this review and visit them soon. More

I had a chance to visit and lease my new 2013 Lexus GS350 I had a chance to visit and lease my new 2013 Lexus GS350 from this dealer and PhilipPE was helping me to have my car. He is a very wonderful pers I had a chance to visit and lease my new 2013 Lexus GS350 from this dealer and PhilipPE was helping me to have my car. He is a very wonderful person and took his time to make sure I know everything about this car and feel comfortable while I am sitting in it. I really appreciate his hard work and I believe people like him has to be rewarded for their excellent job. Farah More

I called into the dealership knowing what I wanted. I asked for a lease quote by email and for a fast and easy purchase process. Paul and Omid worked together and gave me exactly what I asked for. I se asked for a lease quote by email and for a fast and easy purchase process. Paul and Omid worked together and gave me exactly what I asked for. I sent in my credit app via email and made an appointment to pick up the car. The car was ready to go when we arrived at the dealership. The price was right and even the paperwork process was relatively painless. I'd definitely use them again! More