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Lexus of Thousand Oaks

Thousand Oaks, CA

4.8
711 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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711 Reviews of Lexus of Thousand Oaks

November 28, 2011

Third Lexus from this dealer. Omid sold us the last one and this one. Service and sales are easy to work with. Hope to keep this car for many years. More

by h2opolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Navid
Nov 28, 2011 -

Lexus of Thousand Oaks responded

Thank you so very much for your loyalty to us and Omid. We truly appreciate you taking the time to share your kind words. Thank you again and Happy Holidays!! Please “LIKE” us on Facebook: www.facebook.com/lexusofthousandoaks and follow us on twitter: www.twitter.com/lexusofTO

November 28, 2011

Mr. Omid Navid provided an exceptionally pleasant experience in our recent purchase of an RX 350. He provided great customer service. He helped us find the vehicle we wanted with attention to detail. More

by sevagb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Navid
Nov 29, 2011 -

Lexus of Thousand Oaks responded

We are so glad to know that Omid was of such great service to you...we are indeed lucky to have him. On his behalf and everyone here at Lexus Of Thousand Oaks, we thank you for your kind words. Have a wonderful Holiday Season!! Please “LIKE” us on Facebook: www.facebook.com/lexusofthousandoaks and follow us on twitter: www.twitter.com/lexusofTO

November 25, 2011

My family and I have worked with Phillippe Pasche for at My family and I have worked with Phillippe Pasche for at least the last 6 years and have leased or bought 6 Lexus from Phillippe. He is professio More

by PamRexroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
phillippe pasche, Philippe Pasche
Nov 28, 2011 -

Lexus of Thousand Oaks responded

Thank you for taking the time to share your experiences with Philippe...we are truly glad that he has taken care of all your needs. We really appreciate your loyalty. Thank you again on his behalf and everyone at Lexus of Thousand Oaks! Please “LIKE” us on Facebook: www.facebook.com/lexusofthousandoaks and follow us on twitter: www.twitter.com/lexusofTO

November 19, 2011

Needed some technical help with a new iPhone synching to my Bluetooth in the car. Called Lora, who said immediately to come over. She actually should have made it look more difficult, but she did the 'job More

by ritagone
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski, Lora Baworouski
Nov 21, 2011 -

Lexus of Thousand Oaks responded

Thank you so very much for posting such nice comments about Lora...she is indeed very knowledgeable about the Lexus Product and we are very lucky to have her! We will convey your comments to her. Please “LIKE” us on Facebook: www.facebook.com/lexusofthousandoaks and follow us on twitter: www.twitter.com/lexusofTO

November 16, 2011

I've always had a positive experience with any employee I've had contact with during my visits to the dealership. Very helpful and I would absolutely recommend the dealership. More

by nancybronson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski, Lora Baworouski
Nov 16, 2011 -

Lexus of Thousand Oaks responded

Thank you for sharing, Mrs. Bronson. We truly appreciate you taking the time to do so. On behalf of everyone here, we thank you! Please “LIKE” us on Facebook: www.facebook.com/lexusofthousandoaks and follow us on twitter: www.twitter.com/lexusofTO

November 14, 2011

Our last purchase with Lora Barworouski,at Lexus of Thousand Oaks, was another great experience! We have never been disappointed in all the 11 years of doing business with her. She is on top of her gam More

by CRaglady
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lora Barworouski, Lora Baworouski
Nov 15, 2011 -

Lexus of Thousand Oaks responded

On behalf of Lora and everyone here we wish to thank you for such nice comments. We certainly appreciate your loyalty to Lora and to us and look forward to being of service! Please “LIKE” us on Facebook: www.facebook.com/lexusofthousandoaks and follow us on twitter: www.twitter.com/lexusofTO Happy Holidays.

November 13, 2011

Omid was friendly, relaxed and patient. He was a good listener. He understood what we were looking for and met our needs in a timely and gracious manner. He did not hurry us through the transaction. H More

by MKB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Navid, Maryann Cord
Nov 14, 2011 -

Lexus of Thousand Oaks responded

Thank you very much for taking the time to share your experience with Omid and Maryann...we thank you on their behalf. LIKE us on facebook: www.facebook.com/lexusofthousandoaks and follow us on twitter: www.twitter.com/lexusofTO

November 09, 2011

Lexus of Thousand Oaks has always provided excellent service for my RX400h. Ianthe is an outstanding service writer. She has always provided excellent information and the type of work to be done and t More

by rcfeathe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ianthe
Nov 09, 2011 -

Lexus of Thousand Oaks responded

Are lucky indeed to have Ianthe as part of our Service Staff. Thank you for the nice comments...we will make sure to convey them to her! We appricate your loyalty to us!! Please "LIKE" us on Facebook and follow us on twitter! Thanks again.

November 08, 2011

Steven is friendly, efficient, and knowledgeable on his work. I had good experience to buy a hybride car from him. I will recomment him to my friends. More

by yanping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Johiro
Nov 09, 2011 -

Lexus of Thousand Oaks responded

We are very glad that you were well taken care of by Steven...We thank you on his behalf! Enjoy your Hybrid. Please "LIKE" us on Facebook and follow us on twitter! Thanks again.

November 08, 2011

When I walked into the dealership, I was instantly helped by Steven Johiro. At other dealerships, they wouldn't give me the time of day. Steven was really helpful and answered all of my questions. He seem More

by immature
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Johiro
Nov 09, 2011 -

Lexus of Thousand Oaks responded

Thank you so very much for sharing with us...we are truly glad that you were given excellent customer service. Please "LIKE" us on Facebook and follow us on twitter! Thanks again.

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