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Lexus of Thousand Oaks

Thousand Oaks, CA

4.8
499 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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499 Reviews of Lexus of Thousand Oaks

June 01, 2024

Worked with Yoby. He was very polite, friendly and helpful. Arranged a loan car for me to use while my car was serviced. All went very smoothly. Good experience! More

by Lgreeneto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joby kim
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Thanks for sharing your positive experience! We're glad Yoby and the team at Lexus of Thousand Oaks could assist you smoothly. We appreciate your support!

May 31, 2024

The dealer worker Yoby Kim was excellent and I will be returning to Yoby for his wonderful service and professional attitude ! More

by Richardgin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Richard, we're delighted to hear that Yoby provided excellent service at Lexus of Thousand Oaks. Thank you for sharing your experience!

May 31, 2024

Excellent customer service! Derek was extremely professional, friendly, and accommodating. Not only did he take the time to ensure my vehicle service needs were met, but he al More

by Kokomekari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're glad to hear Derek provided excellent service and helped with your vehicle maintenance plan at Lexus of Thousand Oaks. We appreciate the feedback and look forward to assisting you again in the future!

May 31, 2024

I can’t say enough about the quality and courteous service I receive at Lexus of Thousand Oaks!!! Parts arrive quickly, the availability of loaner cars are always appreciated and you have the peace I More

by Anne S
Recommend Dealer
Yes
Employees Worked With
Service Advisor Yoby
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Anne, thank you for your wonderful feedback! We're delighted to hear that Yoby and the team at Lexus of Thousand Oaks provide such excellent service. We appreciate your trust and recommendations!

May 30, 2024

Great service and good communication. Have had service done for the last 15 years there. Always had a good experience. More

by EK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAPHNE
May 30, 2024 -

Lexus of Thousand Oaks responded

Thank you for your loyalty over the past 15 years! We're delighted to hear that you've consistently had a good experience with our service and communication at Lexus of Thousand Oaks.

May 30, 2024

Very good man . He help me lot . He is good help. Very nice man Thank More

by Jasvinder singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Shapiro
May 30, 2024 -

Lexus of Thousand Oaks responded

Jasvinder, we're delighted to hear you had such a positive experience at Lexus of Thousand Oaks. Thank you for your kind words!

May 25, 2024

Steve was great very welcoming and Pleasant. Also, Eddie, the tire advisor was very welcoming and pleasant. More

by don53606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 27, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Steve and Eddie at Lexus of Thousand Oaks! We're glad to hear they made you feel welcome.

May 23, 2024

Derek was outstanding. He met me at the car and was already prepared. He explained things clearly and concisely. It was a pleasure to work with him. More

by Billholden1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
May 23, 2024 -

Lexus of Thousand Oaks responded

Bill, we're delighted to hear that Derek provided such excellent service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

May 23, 2024

Easy to book, easy to drop off, quick service with hassle-free loaner, everyone was super nice More

by MadMadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 23, 2024 -

Lexus of Thousand Oaks responded

It's great to hear you had such a seamless service experience! Thank you for stopping in and leaving Lexus of Thousand Oaks a five-star review.

May 23, 2024

Service at Lexus T. O. is always an experience in courtesy and efficiency from top to bottom. Thank you to A+ Service Rep Daphne Gates and her Master Mechanic for discove More

by Lynn H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates, Service
May 23, 2024 -

Lexus of Thousand Oaks responded

Lynn, we're delighted to hear that Daphne and our team at Lexus of Thousand Oaks provided you with exceptional service. Your safety is our top priority, and we appreciate your kind words!

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