Back

Lexus of Thousand Oaks

Thousand Oaks, CA

4.8
714 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

By Type

714 Reviews of Lexus of Thousand Oaks

October 13, 2024

We have followed Yobi from Thousand Oaks Toyota to Lexus of Thousand Oaks. He’s such a very nice , honest and humble person and always help us get if any issues with our cars solved along with his team. Hig More

by DonaldAliceH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Oct 15, 2024 -

Lexus of Thousand Oaks responded

Thank you for your loyalty and kind words about Yobi! We're delighted to hear that he continues to provide excellent service at Lexus of Thousand Oaks. We appreciate the recommendation and look forward to assisting with any future needs!

October 11, 2024

Serendipitous! Unexpected pleasurable and a job well done and explained. Forest did the job well. More

by moongig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Oct 11, 2024 -

Lexus of Thousand Oaks responded

We are glad to hear that Forest did a fantastic job with your vehicle. Thank you for working with the Lexus of Thousand Oaks team!

October 11, 2024

Paul was very helpful and professional. He went out of his way fo identify a problem and get the corrected. More

by dgreenlee45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 11, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul provided such helpful and professional service at Lexus of Thousand Oaks. It's great knowing he went the extra mile to address your concerns!

October 10, 2024

Derek was very helpful. He explained what works would be done and walked through the results. He also helped with some functions of the car that I had questions. Thank you More

by ningtag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 10, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided such helpful service at Lexus of Thousand Oaks! It's great to know he was able to assist with your questions and keep you informed throughout the process. Thank you for sharing this positive feedback!

October 10, 2024

Pleasant, helpful, courteous- took time to answer my questions and suggest useful options. Bought several cars there and continue to go back for service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Oct 10, 2024 -

Lexus of Thousand Oaks responded

Bob, thank you for your continued trust in Lexus of Thousand Oaks! We're glad to hear our team was helpful and courteous during your visit. We look forward to serving you again soon!

October 08, 2024

Timely, friendly, thorough service. Identified a nail in front tire and patched the problem. X More

by Bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Oct 09, 2024 -

Lexus of Thousand Oaks responded

Thanks for stopping in for service and leaving Lexus of Thousand Oaks a five-star review! We are glad your vehicle is running smoothly with a patched tire!

October 07, 2024

Easy to get prompt appointment. Efficient write-up of work to be done. Thorough completion of necessary and recommended items. Comfortable waiting area. Fast work completion. More

by Kennethsprague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Creasy
Oct 07, 2024 -

Lexus of Thousand Oaks responded

Kenneth, we're delighted to hear that your experience at Lexus of Thousand Oaks was smooth and efficient. Thank you for highlighting our prompt service and comfortable waiting area! We look forward to assisting you again in the future.

October 06, 2024

I don’t think my previous partial review went when I tried to go back a page so I repeat, the facility is beautiful and a pleasure to spend time in. It is a nice service to have the drink and snack area More

by Marjsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noby-service, Nick Falsafi
Oct 07, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us at Lexus of Thousand Oaks! We're delighted to hear that Yoby made a positive impression and helped make your visit enjoyable. We look forward to welcoming you back in the future, and we'll be sure to pass along your kind words!

October 04, 2024

Always top notch service, friendly and informative. No other Lexus dealership I’ve visited compares. More

by krupa05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Oct 04, 2024 -

Lexus of Thousand Oaks responded

We are so happy that our Lexus of Thousand Oaks team earned your five stars. Thanks for the great review!

October 02, 2024

My visit yesterday was easy, fast and enjoyable. The shuttle back to work and later in the day was so quick and my visit and assistance with Forest was very pleasant and friendly and professional. More

by Cheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest in Service, Nick Falsafi
Oct 02, 2024 -

Lexus of Thousand Oaks responded

Cheri, we're delighted to hear that your visit was smooth and enjoyable at Lexus of Thousand Oaks. Thanks for sharing your positive experience with Forest and our shuttle service!

...
6
...