Lexus of Thousand Oaks

Derek was very helpful; he took care of scheduling my appointment and got explained the results of the technical assessment. appointment and got explained the results of the technical assessment. More

This is a beautiful facility with professional and knowledgeable staff. Derek Bishop was particularly helpful this last visit. Love my Lexus Hybrid! knowledgeable staff. Derek Bishop was particularly helpful this last visit. Love my Lexus Hybrid! More

As always, Yoby was courteous and very helpful. He took the time to explain all matters related to the service including all technical issues He took the time to explain all matters related to the service including all technical issues More

Derek in service was amazing to work with. He listened to my concerns and absolutely addressed all of them. He will be my go to guy in the future. Thank you! He listened to my concerns and absolutely addressed all of them. He will be my go to guy in the future. Thank you! More

Came in for service, was greeted promptly and very politely, and was offered a loaner vehicle. I chose to wait. Car was ready as promised and cleaned. Excellent service! politely, and was offered a loaner vehicle. I chose to wait. Car was ready as promised and cleaned. Excellent service! More

Yobe was kind knowledgeable! I appreciated his help.I would recommend your Services to other Lexus owners, I appreciated his help.I would recommend your Services to other Lexus owners, More

This dealership’s ownership has changed and its labor rate has skyrocketed but many of the staff have remained. The staff is why I continue to patronize this dealer. rate has skyrocketed but many of the staff have remained. The staff is why I continue to patronize this dealer. More

Fantastic service department! They keep you informed and ensure they meet their timing and repair estimate commitment! They keep you informed and ensure they meet their timing and repair estimate commitment! More

Yoby Kim is the best service advisor! Has excellent customer service. I wouldn't take it anywhere else. Has excellent customer service. I wouldn't take it anywhere else. More

Great customer service. Marc gave a great service and very friendly. They did an outstanding job. Marc gave a great service and very friendly. They did an outstanding job. More