Lexus of Thousand Oaks

Excellent , easy to make an appointment with the service department. Inaddation was give a loaner vehicle while car was being serviced. Paul was very helpful with questions and very courteous upon arrival a department. Inaddation was give a loaner vehicle while car was being serviced. Paul was very helpful with questions and very courteous upon arrival and also sending me off on my way very pleased with my experience! Thank you so much Paul. More

Thank Yoby Kim for his excellent service! He is professional, efficient and caring. I am extremely happy with the service I received. He is professional, efficient and caring. I am extremely happy with the service I received. More

Very satisfied with Paul and service. Great customer service and fast service. Paul was very helpful and friendly Great customer service and fast service. Paul was very helpful and friendly More

Always friendly and the service is quick, thorough and on time. Beautiful facility and easily accessible from freeway. time. Beautiful facility and easily accessible from freeway. More

I am very happy with the service at Lexus in thousand oaks and with everyone that works in the service department. This is the honest reason i bought another Lexus and was happy to give my business to th oaks and with everyone that works in the service department. This is the honest reason i bought another Lexus and was happy to give my business to them. More

Everyone was so friendly and courteous. The work needing to be done was not only explained, but also we saw a video of the problem. Although they needed to order parts, the work was done The work needing to be done was not only explained, but also we saw a video of the problem. Although they needed to order parts, the work was done the next day. Without any problem, we got a new loaner car for the day. Everything went very smoothly. I highly recommend this dealership and service. More

Very nice and helpful. They don't mind taking the time to explain things that I don't understand. A pleasant experience! They don't mind taking the time to explain things that I don't understand. A pleasant experience! More

Forest was great in knowledge, efficiency and hospitality. I made a great choice switching my maintenance contract to your service center hospitality. I made a great choice switching my maintenance contract to your service center More

Punctuality, clear explanation, clean service, on-time information, detailed explanation of ongoing services, request to clear for extra services information, detailed explanation of ongoing services, request to clear for extra services More

Everything was great except they did not reset my dash screen and my Bluetooth I had to reset my Bluetooth and wait for them to reset my dash screen. Everyone was very nice and the building was very cle screen and my Bluetooth I had to reset my Bluetooth and wait for them to reset my dash screen. Everyone was very nice and the building was very clean. More