Lexus of Thousand Oaks
Thousand Oaks, CA
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714 Reviews of Lexus of Thousand Oaks
Excellent service and communication. Jonathan was very congenial and helpful. I appreciated that he provided me with a loaner car while my vehicle was being serviced. I will continue to Jonathan was very congenial and helpful. I appreciated that he provided me with a loaner car while my vehicle was being serviced. I will continue to have my vehicle serviced here and when the time comes for a newer Lexus, this is where I’ll purchase. More
Representative Paul was exceptionally patient and understanding given the complexity of the computer problems experienced by the entire dealership all weekend long !! His professionalism and kindnes understanding given the complexity of the computer problems experienced by the entire dealership all weekend long !! His professionalism and kindness towards me was MOST appreciated !! More
I rate the Lexus of Thousand Oaks Service Dept as excellent .I always work with Yoby when my car needs servicing. All servicing issues are explained very clearly. The work is completed as discussed excellent .I always work with Yoby when my car needs servicing. All servicing issues are explained very clearly. The work is completed as discussed and the car is ready for pickup at the time promised. More
Derek was very helpful and courteous. He got our car in right away. They did a service on transmission and brake fluid, and got us back on the road. He got our car in right away. They did a service on transmission and brake fluid, and got us back on the road. More
This is a very nice dealorship with plenty of knowledgeable service agents. They always finish my car in a timely manner and have it washed and ready. knowledgeable service agents. They always finish my car in a timely manner and have it washed and ready. More
I bought a used 2020 Lexus and I brought it to them to inspect, they discovered that the transmission seal had a crack in it and was leaking fluid. Luckily the car was still under warranty and they fixed inspect, they discovered that the transmission seal had a crack in it and was leaking fluid. Luckily the car was still under warranty and they fixed it. The car was purchased from Newport Lexus, and they did not disclose the broken seal. More