Lexus of Thousand Oaks

I was met by a service team member with a smile and kind words. We then discussed why I was there and then put together a work order. I was then led to the waiting area while my vehicle was being serviced. words. We then discussed why I was there and then put together a work order. I was then led to the waiting area while my vehicle was being serviced. In less then 2 hours I received a message indicating my vehicle was ready. What a professional service. Thanks to the team of Lexus of Thousand Oaks. More

Service at Thousand Oaks Lexus is always superb. Yobi provides exceptional service, conveying knowledge and professionalism and promoting trust and confidence. His accommodations relating to loane Yobi provides exceptional service, conveying knowledge and professionalism and promoting trust and confidence. His accommodations relating to loaner cars helped us select our next purchase! I always trust his advice and recommendations. More

YOBI KIM is an outstanding Service Manager and Lexus of Thousand Oaks is also outstanding! Thousand Oaks is also outstanding! More

Forest, in the service department was extremely helpful, personal and very knowledgeable. It was a pleasant experience. Chris personal and very knowledgeable. It was a pleasant experience. Chris More

Paul was great! He got my car in and out quickly and called me back promptly to answer a question I had. McKenzie, the tech guru, made herself available to me for He got my car in and out quickly and called me back promptly to answer a question I had. McKenzie, the tech guru, made herself available to me for my questions without an appt. All in all the service was great! Would definitely recommend this service center! More

All folks were kind and went extra miles for me. Great experience. I will recommend this dealer to my friends. Great experience. I will recommend this dealer to my friends. More

I was helped by Derek in the service department. He was very well spoken, articulate and knowledgeable about Lexus vehicles. I have never been more impressed in my interactions at any dealer. He was very well spoken, articulate and knowledgeable about Lexus vehicles. I have never been more impressed in my interactions at any dealer. More

Excellent service and very helpful with my sudden problem. I have used this dealership before . problem. I have used this dealership before . More

I wanted to take a moment to express my sincere appreciation for the outstanding service I received during my recent visit to your dealership. Despite not having an appointment, Marc went above appreciation for the outstanding service I received during my recent visit to your dealership. Despite not having an appointment, Marc went above and beyond to accommodate my needs. Marc was particularly helpful, ensuring that I was well taken care of. What stood out most was the prompt arrangement of a loaner car, allowing me to continue with my day without any inconvenience. This level of customer service exceeded my expectations, and I’m truly grateful for the professionalism and courtesy displayed by your team. I wanted to let you know how much I appreciate it and will certainly recommend your services to others. Thank you again for the excellent support! More

I had service done. Great start to finish. I also had a great experience when I bought my car. Great start to finish. I also had a great experience when I bought my car. More