Back

Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
785 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

By Type

785 Reviews of Lexus of Thousand Oaks

February 26, 2025

Waited for 5,000 Mike service. Took and hour and a half. Washer suv as well. Clean, fast as promised. Thank you for the coffee as well Wil waiting. More

by GSdevall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Feb 26, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us at Lexus of Thousand Oaks! We're glad to hear that our team delivered on their promise and made your visit comfortable. We appreciate the feedback and look forward to serving you again in the future!

February 26, 2025

Clean, spacious, free coffee bar. Waiting isn't a terrible option. Friendly Lexus service representatives. More

by nebroderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Feb 27, 2025 -

Lexus of Thousand Oaks responded

Thank you for highlighting the clean and welcoming environment at Lexus of Thousand Oaks! We're glad to hear our service representatives made your visit enjoyable. We appreciate your feedback and look forward to serving you again!

February 26, 2025

I am very happy with this dealership. They are friendly and efficient. My car drives beautifully after their repair. I would recommend them, enthusiastically, to anyone that wants firs More

by Mimi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St Pierre
Feb 27, 2025 -

Lexus of Thousand Oaks responded

Mimi, we're delighted to hear that Marc and the team at Lexus of Thousand Oaks provided you with first-class service! Thank you for recommending us so enthusiastically. Safe driving ahead!

February 26, 2025

Great service and very knowledgeable. Nice when I can spend an hour waiting for my car and also look at the new models at leisure. More

by Fittnsbiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Feb 27, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear you enjoyed the service and had a pleasant experience at Lexus of Thousand Oaks. It's great that you could explore our new models while waiting for your car! Thank you for sharing your feedback with us.

January 02, 2025

Want the best buying experience? David Feiss of Lexus of Thousand Oaks knows how to work hard for the customer. His product knowledge, attention to the customer’s needs & fight to More

by josephdshulman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Feiss
Jan 03, 2025 -

Lexus of Thousand Oaks responded

Joseph, we're delighted to hear that David exceeded your expectations at Lexus of Thousand Oaks! It's great to know his dedication and expertise made such a positive impact on your buying experience. Thank you for sharing this fantastic feedback! Enjoy the road in your new vehicle, and welcome to the Swickard family!

December 20, 2024

Very clean, everyone is experienced and very helpful. Loaner cars are very clean and beautiful. More

by steamo40@ hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim, Zahra Khanlar, Julie Kobayashi, Tom Valasek
Dec 20, 2024 -

Lexus of Thousand Oaks responded

These are all things we love to hear! Thank you for the wonderful review of Lexus of Thousand Oaks.

December 19, 2024

I had an oil filter housing replaced and a little tuneup on my LS 460 thank you for the great work really appreciate it More

by S.crowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Dec 19, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that you appreciated the service on your Lexus LS 460 at Lexus of Thousand Oaks! Thank you for trusting us with your vehicle, and we're here whenever you need further assistance.

December 18, 2024

Lexus is always welcoming from greeter at arrival to service consultant. Toby was extremely helpful in recommending servicing situations for my car . We have leased at least 7 cars from Lexus in the pas More

by Dianegoer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
Dec 19, 2024 -

Lexus of Thousand Oaks responded

Thank you for your continued trust in Lexus of Thousand Oaks! We're delighted to hear that Toby and our team have consistently provided a welcoming experience. We look forward to serving you again in the future!

December 18, 2024

Yobi is the best! Everyone in the service department is very helpful and courteous! None better! More

by Dmzdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi in Service Dept
Dec 18, 2024 -

Lexus of Thousand Oaks responded

It truly makes our day to see this praise for Yobi and the Lexus of Thousand Oaks Team — thank you!

December 18, 2024

Service Rep Yobi is always a pleasure to work with. He’s always accommodating to my needs and issues. More

by Leemsg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Dec 18, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yobi consistently provides accommodating service at Lexus of Thousand Oaks. Thank you for sharing your positive experience with us!

...
4
...