Lexus of Thousand Oaks

She is so sweet , answer all my questions, also very very patient.. I am so appreciate because I am not good for the new stuff. It is so good for your company has this girl! I give her two thumbs up! &#12807 patient.. I am so appreciate because I am not good for the new stuff. It is so good for your company has this girl! I give her two thumbs up! 👍👍👍 More

Julie is the best delivery specialist. She is so thorough and courteous. Her knowledge and expertise has been so helpful. I love the car! Julie is an asset to your dealership. I know she will always be the and courteous. Her knowledge and expertise has been so helpful. I love the car! Julie is an asset to your dealership. I know she will always be there for questions that need to be answered. More

Julie is the best. She is very thorough and never ever gets frustrated with questions that are asked or repeated. She is so kind 👏 thank you gets frustrated with questions that are asked or repeated. She is so kind 👏 thank you More

I received great service from Lexus of Thousand Oaks. Julie did an excellent job in explaining all the features of my new Lexus. She is very knowledgeable, patient, and pleasant. She made my new Lexus ow Julie did an excellent job in explaining all the features of my new Lexus. She is very knowledgeable, patient, and pleasant. She made my new Lexus owner experience a great one More

Julie is wonderfully patient and makes it a lot easier to learn quickly. Because she doesn’t mind repeating to be certain that her pupil understands. learn quickly. Because she doesn’t mind repeating to be certain that her pupil understands. More

Lexus of Thousand Oaks Vehicle Purchase Experience The Thousand Oaks Lexus sales staff are professional and courteous, and they worked with us to give us a fair and reasonable purchase price. James Ir The Thousand Oaks Lexus sales staff are professional and courteous, and they worked with us to give us a fair and reasonable purchase price. James Irvine provided us with excellent service and he spent many hours with us over several days answering our questions. The "no pressure" adage actually applied to our purchase experience. We compared pricing and packages with other Lexus dealers and Thousand Oaks Lexus matched all other offers. We thought we might get a slightly better offer at another dealer when we received a late email update, so we left Thousand Oaks Lexus to discuss the terms at another dealer. When we left T.O. Lexus there was NO PRESSURE to stay and close the deal. We shared the details of the other offer with the sales manager at T.O. Lexus before leaving and he told us "That's an excellent offer. I can't match that. If you can actually get that offer, you should take it." It turned out that the other offer was not as stated, and we called back to T.O. Lexus to let them know we would take their offer. They pulled the vehicle off of the sales lot and held it for us until we arrived three hours later to close the deal. Their assistance with our purchase was invaluable, as they provided us with multiple scenarios for the sale and price points accordingly. When the deal was almost finalized, they also applied a significant veteran's discount for military service that we did not anticipate. Overall the experience was outstanding and we left the dealership knowing that we made a fully informed purchase at a price point that was very reasonable. After purchasing the vehicle we had two tutorials with Julie Kobayashi to learn the many features included. Julie knows the Lexus product line very well and she explained the multiple electronic and technical features of the vehicle. She went in depth in several aspects of the vehicle and the services provided with it, and she also answered all our questions. Lexus provides multiple services to vehicle owners, and Julie explained all of these to us. The customer follow up and education on the features of the vehicle have made our ownership experience enjoyable and has improved our knowledge of vehicle safety, performance, and services. Julie's help in learning the many features of the vehicle has added value to our purchase and has also enabled us to drive safer. More

They have a good reputation and outstanding service. The buying process is easy and smoothly. I left with a great deal on my new car, Lexus RX 350 FWD with a premium package. Thanks to both of you, Nick Fal buying process is easy and smoothly. I left with a great deal on my new car, Lexus RX 350 FWD with a premium package. Thanks to both of you, Nick Falsafi and Mackenzie Huffine. More

After spending nearly 5 hours at the dealer , I swore to never be back and I didn’t. For about 10 years I leased All my cars through a leasing companies that take your Info over the phone and bring cars never be back and I didn’t. For about 10 years I leased All my cars through a leasing companies that take your Info over the phone and bring cars right to your door. I have another lease coming to the end and I already had a quote for my next car. I happened to stop by the Lexus Of Thousand Oaks for a quick color check only and I left driving a brand new car. I had the most efficient service ever!!! No pushing, going back and forth and other BS that happens when you deal with the sell person trying to push their agenda. Jeremiah!!!! He was extremely professional and sweet. He was very knowledgeable and efficient. The whole thing took about an hour and I couldn’t be more happier. If you ever have to renew your lease or purchase a Lexus - go to Lexus Of Thousand Oaks and don’t forget to ask for Jeremiah! More

T.O. LEXUS is the best! Just leased a 2020 RX-350, our 8th Lexus from The Thousand Oaks dealership! Alex Cherkas always goes above and beyond to find us vehicles with all the Just leased a 2020 RX-350, our 8th Lexus from The Thousand Oaks dealership! Alex Cherkas always goes above and beyond to find us vehicles with all the features we prefer, guides us through the whole purchase/lease process with ease, knows the inventory, and is funny and friendly. Julie Kobayashi efficiently went over all the new tech features with me, and scheduled a second meeting for after I’d had a chance to drive around and have questions. Julie is patient, explains things clearly, scheduled enough time so we didn’t feel rushed, and genuinely wants the customers to appreciate and be able to access all the features in their new car. Julie followed up with an email reviewing the specific items I had asked about! Great sales, instruction and follow-up! More