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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

June 01, 2024

Very friendly kept me informed with updates car finish one and washed and vacuum very happy with serv More

by fherna8215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice department
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're glad to hear that our team at Lexus of Thousand Oaks kept you informed and provided excellent service. Enjoy your clean car!

June 01, 2024

Excellent service with Daphne Gates for my routine maintenance. GREAT working with her. Thank you. More

by mwrathbun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Thank you for choosing Lexus of Thousand Oaks for your service needs! We'll make sure your kind words reach Daphne.

June 01, 2024

Yoby Kim is Wonderful to work with. He is very responsive and takes great pride in seeing that my car is taken care of properly. More

by marykaygreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Marykaygreen, we're delighted to hear that Yoby provided such excellent service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

June 01, 2024

Worked with Yoby. He was very polite, friendly and helpful. Arranged a loan car for me to use while my car was serviced. All went very smoothly. Good experience! More

by Lgreeneto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joby kim
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Thanks for sharing your positive experience! We're glad Yoby and the team at Lexus of Thousand Oaks could assist you smoothly. We appreciate your support!

May 31, 2024

The dealer worker Yoby Kim was excellent and I will be returning to Yoby for his wonderful service and professional attitude ! More

by Richardgin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Richard, we're delighted to hear that Yoby provided excellent service at Lexus of Thousand Oaks. Thank you for sharing your experience!

May 31, 2024

Excellent customer service! Derek was extremely professional, friendly, and accommodating. Not only did he take the time to ensure my vehicle service needs were met, but he al More

by Kokomekari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're glad to hear Derek provided excellent service and helped with your vehicle maintenance plan at Lexus of Thousand Oaks. We appreciate the feedback and look forward to assisting you again in the future!

May 31, 2024

I can’t say enough about the quality and courteous service I receive at Lexus of Thousand Oaks!!! Parts arrive quickly, the availability of loaner cars are always appreciated and you have the peace I More

by Anne S
Recommend Dealer
Yes
Employees Worked With
Service Advisor Yoby
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Anne, thank you for your wonderful feedback! We're delighted to hear that Yoby and the team at Lexus of Thousand Oaks provide such excellent service. We appreciate your trust and recommendations!

May 30, 2024

Very good man . He help me lot . He is good help. Very nice man Thank More

by Jasvinder singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Shapiro
May 30, 2024 -

Lexus of Thousand Oaks responded

Jasvinder, we're delighted to hear you had such a positive experience at Lexus of Thousand Oaks. Thank you for your kind words!

May 30, 2024

Great service and good communication. Have had service done for the last 15 years there. Always had a good experience. More

by EK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAPHNE
May 30, 2024 -

Lexus of Thousand Oaks responded

Thank you for your loyalty over the past 15 years! We're delighted to hear that you've consistently had a good experience with our service and communication at Lexus of Thousand Oaks.

May 25, 2024

Steve was great very welcoming and Pleasant. Also, Eddie, the tire advisor was very welcoming and pleasant. More

by don53606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 27, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Steve and Eddie at Lexus of Thousand Oaks! We're glad to hear they made you feel welcome.

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