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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

June 07, 2024

Wonderful, efficient, responsive. All of my needs and requests were met 100 percent! Dauphne was excellent! More

by sandicantor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dauphne
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Thank you for the fantastic review! We're delighted to hear that Dauphne and our team at Lexus of Thousand Oaks met all your needs efficiently. We appreciate your support!

June 07, 2024

Very professional. Estimated time was accurate. I appreciate the good work & car bring washed. Shirley More

by shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in Service Dept
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Shirley, we're glad to hear you appreciated the professional service and timely estimate at Lexus of Thousand Oaks. Thanks for your feedback!

June 06, 2024

Dexter Bishop’s service was excellent. He is a great representative for Lexus of TO. More

by Mbjerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop Service Dept
Jun 06, 2024 -

Lexus of Thousand Oaks responded

Thanks for the kind words about Dexter's service. Please let us know if we further assist you down the road at Lexus of Thousand Oaks!

June 06, 2024

Very professional, friendly parts and service staff. Nice facilities and great communication. Completed everything as estimated with a fair price. I would definitely recommend this dealership to anyone More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers and service management doesn't come up on your pull down menu.
Jun 06, 2024 -

Lexus of Thousand Oaks responded

Thanks for the glowing review! We're delighted to hear that our parts and service staff at Lexus of Thousand Oaks provided you with a professional and friendly experience. We appreciate your recommendation!

June 05, 2024

We worked with Derek in the maintenance department we found him to be extremely helpful and very knowledgeable. Definitely a 10 out of 10. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jun 05, 2024 -

Lexus of Thousand Oaks responded

Allen, we're delighted to hear Derek provided such excellent service at Lexus of Thousand Oaks. Thanks for the fantastic review!

June 05, 2024

Service was terrific and dealersip extremely efficient. Daphne told me my car would take about an hour and a half and she was absolutely correct. Definitely be back. More

by Fannyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Jun 06, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Daphne and the team at Lexus of Thousand Oaks provided such efficient service. Thanks for sharing your experience, and we look forward to seeing you again!

June 04, 2024

Steve was very helpful in explaining the upcoming services required for our new Lexus. It was a pleasure conducting our business. Our thanks to Steve! Respectfully, More

by Harry Hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Jun 05, 2024 -

Lexus of Thousand Oaks responded

Harry, we're delighted to hear that Steve provided such helpful service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

June 04, 2024

Service was well explained and appropriate. The cost was reasonable. The time it took was what was expected. More

by Jem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Jun 04, 2024 -

Lexus of Thousand Oaks responded

Thank you for the positive feedback! We're glad to hear that our team at Lexus of Thousand Oaks met your expectations with clear communication, reasonable costs, and timely service. We appreciate your support!

June 03, 2024

The best experience I ever had. I received a maximum attention and assistance from Dave Feiss, a sales associate at Thousand Oaks Lexus dealership. He just not helped me to meet my More

by Angelica D. Cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Feiss
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Angelica, we're delighted to hear that Dave and the team at Lexus of Thousand Oaks provided such a fantastic experience. Thanks for recommending us! Enjoy your new car!

June 01, 2024

Best experience in in & out it was a pleasure Getting a loaner was also great More

by Npavich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalphne
Jun 03, 2024 -

Lexus of Thousand Oaks responded

Thank you for reviewing Lexus of Thousand Oaks! It was so kind of you to share your experience with our service team.

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