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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
810 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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810 Reviews of Lexus of Thousand Oaks

July 16, 2024

Derek was great. Jovial and to the point, he got me in and out in the time specified. Quality person working for a quality dealership. More

by haroemo777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Jul 16, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided you with such efficient and pleasant service at Lexus of Thousand Oaks. Thanks for the fantastic feedback!

July 16, 2024

I have been going to Yobi Kim for the past 34 years for my auto service. I wouldn't go to anyone else! I trust him. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Yobi Kim
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Jul 17, 2024 -

Lexus of Thousand Oaks responded

Linda, thank you for your loyalty and trust in Yobi Kim at Lexus of Thousand Oaks over the years! We appreciate your continued support.

July 15, 2024

Very pleased working with Daphne. I felt confident that she was assessing my service needs accurately. More

by velmajean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
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Jul 16, 2024 -

Lexus of Thousand Oaks responded

We're glad to hear that Daphne provided you with a confident and accurate service experience at Lexus of Thousand Oaks. Thanks for sharing your feedback!

July 14, 2024

Great service and communication. They made it easy. Dropped the car the night before. The only issue was that the service entrance was blocked so I couldn’t pull the car in. They sh More

by Colivares@acc-consulting-llc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc in service
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Jul 15, 2024 -

Lexus of Thousand Oaks responded

Thank you for the feedback! We're glad to hear that Marc provided great service and communication at Lexus of Thousand Oaks. We appreciate your suggestion about designated drop-off spots and will look into it.

July 14, 2024

Derek was excellent in providing my service needs- honest, helpful, and provided great communication. Thank you! More

by Galbreath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop- Service Consultant
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Jul 15, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided excellent service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

July 14, 2024

Excellent service. No waiting, great customer service, very reasonable prices. My most favorite Lexus dealer. I would recommend to anyone. More

by quantump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
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Jul 15, 2024 -

Lexus of Thousand Oaks responded

Thank you for the review! We're delighted to hear that Lexus of Thousand Oaks is your favorite dealer and that our service meets your expectations. We appreciate the recommendation!

July 14, 2024

I noticed Brittany’e has too much about car I start explaining what could wrong to my car she was two step front of me and explained what could be wrong she is the best More

by Behrouz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
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Jul 15, 2024 -

Lexus of Thousand Oaks responded

Behrouz, we're delighted to hear that Brittany provided such knowledgeable and proactive service at Lexus of Thousand Oaks. Thanks for sharing your experience!

July 13, 2024

Yoby was excellent for check-in and out. Would recommend. Listens to details and goes out of his way to help More

by kauaigirl717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Shapiro
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Jul 15, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yoby provided excellent service during your visit at Lexus of Thousand Oaks. Thanks for the recommendation and kind words!

July 12, 2024

Excellent attention to detail. Provided comprehensive list of maintenance services performed. Good follow through from the service advisor. More

by firmest.fittest_0p
Recommend Dealer
Yes
Employees Worked With
Toby
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Jul 15, 2024 -

Lexus of Thousand Oaks responded

Thank you for highlighting the excellent attention to detail and follow-through from our team at Lexus of Thousand Oaks. We're glad to hear that your maintenance service experience was comprehensive and satisfactory!

July 12, 2024

Forest was so great! Called with updates and accommodated my hectic schedule. Made the process much easier. More

by shelbyjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
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Jul 15, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Forest made your experience smooth and convenient at Lexus of Thousand Oaks. Thanks for sharing!

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