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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

June 09, 2024

Mark your Service manager was great. I had a broken rib so he had of you guys come and pick up my car and take it to your service department and return it when it was finished. I really More

by Jernsheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service department
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Jernsheri, we're delighted to hear that Mark and the team at Lexus of Thousand Oaks provided such exceptional service. We appreciate your kind words and are glad we could assist you during a challenging time!

June 09, 2024

Daphne is the best service department person I have ever had! She is honest, knowledgeable and goes the extra step for her clients. This woman is a gem!!! More

by joycee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphnia
Jun 10, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Daphne provided such exceptional service at Lexus of Thousand Oaks! Your kind words mean a lot, and we'll be sure to share them with her. Thanks for the fantastic review!

June 09, 2024

Worked with Daniel and he was very professional and accommodating regarding this repair. I am very pleased. More

by lorin.lapins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Daniel
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Lorin, we're glad to hear Daniel provided professional and accommodating service during your repair at Lexus of Thousand Oaks. Thanks for sharing your experience - safe travels!

June 09, 2024

They are very good at their job. Deliver what they promised and good prices. Time is very valuable More

by nickroverto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Nick, it was our pleasure to assist you. Thank you from all of us here at Lexus of Thousand Oaks!

June 09, 2024

I didn’t purchase my car here but take my car here for all service. Efficient, clean , loaner car available. More

by Winnie Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates , service advisor.
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Winnie, thanks for trusting Lexus of Thousand Oaks with your car's service needs! We're glad to hear you appreciate our efficiency and amenities. See you next time!

June 09, 2024

We had a great experience with our first scheduled service and the additional key fob process. Daniel in parts was great helping us out with purchasing some accessories, Philipe gave us a ride to a lo More

by Shawnorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Philipe, Marc, Justin, and Mckenzie
Jun 10, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Daniel, Philipe, Marc, and Justin provided such excellent service during your visit to Lexus of Thousand Oaks. Thanks for sharing your positive experience with us!

June 09, 2024

The service person is great! Yobi is always friendly, efficient and knowledgeable. It is a pleasure to deal with him. The service is also outstanding. More

by Santangelowj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Jun 10, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yobi and the team at Lexus of Thousand Oaks provided you with outstanding service. Thanks for sharing your experience!

June 09, 2024

Yoby always does a great job seeing to the service of my car. I recommend him to everybody. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jun 10, 2024 -

Lexus of Thousand Oaks responded

The team at Lexus of Thousand Oaks loves seeing great reviews! Thank you!

June 08, 2024

Great service. Trust them for all my car needs. Efficient and courteous customer service. My fourth Kexus ES350 with this feakership More

by svanderripe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Thank you for your continued trust in Lexus of Thousand Oaks! We're delighted to hear that our team consistently provides efficient and courteous service. Enjoy your fourth Lexus ES 350!

June 08, 2024

Mark St. Pierre was super helpful! Thank you so much. I highly recommend you guys to ask for Marc when you need your car serviced. More

by TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St. Pierre
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Thank you for the recommendation! We're glad to hear Marc provided excellent service during your visit to Lexus of Thousand Oaks. See you down the road!

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