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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
810 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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810 Reviews of Lexus of Thousand Oaks

July 19, 2024

Excellent service. Jonathan Enriquez is an excellent tech writer. Very professional, yet friendly. Our Lexus expectations were certainly met. More

by Jrlxr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
Jul 19, 2024 -

Lexus of Thousand Oaks responded

Thank you for the kind words! We're delighted to hear that Jonathan provided excellent service and met your Lexus expectations at Lexus of Thousand Oaks. We appreciate your feedback!

July 19, 2024

Service experience was fine. Consultant was easy to work with , knowledgeable and kept me informed as to the status of the service. More

by Lift17101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
Jul 22, 2024 -

Lexus of Thousand Oaks responded

We're glad to hear that your service experience was smooth and informative at Lexus of Thousand Oaks. Thanks for sharing!

July 19, 2024

I received excellent service and salesperson was knowledgeable and very friendly. He explained what the service consisted of and what I could expect during my next visit. More

by Cubiewood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Jul 22, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're glad to hear our team at Lexus of Thousand Oaks provided excellent service and clear explanations. We look forward to seeing you again.

July 19, 2024

It was it was always good experience taken my car to Lexus dealer in Thousand Oaks they very reasonable me and figure out the problem thank you Lexus deal More

by Kalilsalah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest creasy, Tom Valasek
Jul 22, 2024 -

Lexus of Thousand Oaks responded

We're glad to hear you had a good experience with us at Lexus of Thousand Oaks. Thanks for sharing your feedback!

July 18, 2024

Excellent Service from Swickard We had a major part replaced and the staff payed attention - fixed the problem and gave a loaner More

by Ajay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 19, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with us! We're glad to hear that Swickard and the team at Lexus of Thousand Oaks provided excellent service and took good care of your needs. Safe travels ahead!

July 18, 2024

Lexus of TO Team are the best. They are courteous and professional. My Service Adviser is honest and polite. He took me on a mini tour of the waiting lounge and poured my coffee a More

by Rose Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jul 19, 2024 -

Lexus of Thousand Oaks responded

Thank you for the wonderful feedback! We're delighted to hear that Yoby and our Lexus of Thousand Oaks team provided such a courteous and professional experience. We look forward to assisting with your vehicle's additional repairs soon!

July 17, 2024

Great experience! Brittanye helped me out,she got me into a loaner,and when she updated me that my car would need additional service,she was in constant contact,was ab More

by mike_lezada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye
Jul 17, 2024 -

Lexus of Thousand Oaks responded

Mike, we're delighted to hear that Brittanye provided such excellent service at Lexus of Thousand Oaks. Thanks for sharing your experience!

July 17, 2024

Great service, adviser gave useful recommendations. Communication was excellent and all maintenance was done on time More

by khlystalov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Jul 18, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that you had a great experience with our team at Lexus of Thousand Oaks. Thanks for sharing your positive feedback!

July 16, 2024

Called me and texted me with updates. Everything was perfect and very accommodating. Was a pleasure to work with More

by nancyaln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
Jul 16, 2024 -

Lexus of Thousand Oaks responded

Nancy, we're delighted to hear that you had a perfect experience with us at Lexus of Thousand Oaks. Thanks for sharing your feedback!

July 16, 2024

Bought my Lexus from TO Lexus 2 years ago. Very satisfied with Service, professionalism, attention to detail. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in Service, Lora Baworouski
Jul 16, 2024 -

Lexus of Thousand Oaks responded

Chuck, we're delighted to hear that you've been satisfied with the service and professionalism at Lexus of Thousand Oaks over the past two years. Thanks for sharing your experience!

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