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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

June 18, 2024

Love this dealership. , very pleasant staff, always helpful and attentive. Didn't sales pressure me like most dealerships. More

by Cyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne, Service.
Jun 18, 2024 -

Lexus of Thousand Oaks responded

Cyn, we're delighted to hear you had a pleasant experience with our team at Lexus of Thousand Oaks. Thanks for sharing your feedback!

June 17, 2024

Very professional, very good experience, very helpful. would highly recommended for service and sales.. Thanks, Derek. More

by Stan spivak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jun 18, 2024 -

Lexus of Thousand Oaks responded

Stan, we're delighted to hear you had a great experience with Derek and our team at Lexus of Thousand Oaks. Thanks for the recommendation!

June 17, 2024

Thousand Oaks Lexus impressive service department is the best reason to buy a Lexus! Their level of professionalism and customer care is truly incomparable. More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Jun 18, 2024 -

Lexus of Thousand Oaks responded

Thank you for the positive review! We're delighted to hear that our service department at Lexus of Thousand Oaks exceeded your expectations. We appreciate your support and look forward to serving you again!

June 12, 2024

Great experience, always share lots of information about your car and never try to sell anything you don't need. More

by maniksangal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi
Jun 12, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear you had a great experience with us at Lexus of Thousand Oaks! Our team always aims to provide valuable information without any pressure. Thanks for your feedback!

June 12, 2024

They are efficient and very nice. Always good communication and service finished in a timely manner. More

by Dorayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Jun 12, 2024 -

Lexus of Thousand Oaks responded

At Lexus of Thousand Oaks, it's always our pleasure to provide efficient, communicative service. Thanks for choosing us above the rest!

June 10, 2024

Great service. Friendly and helpful reps. Good communication. Prompt turnaround. Car wash is a nice bonus. More

by lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Lee, we're delighted to hear you enjoyed the service and amenities at Lexus of Thousand Oaks! Thanks for sharing your positive experience with us!

June 10, 2024

Excellent care, wonderful attention to detail, friendly service advisor, extremely knowledgeable, went out of her way to make sure everything was handled, professionally, courteously and thoroughly More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Andrea, we're delighted to hear about your positive experience with our team at Lexus of Thousand Oaks! Thank you for the kind words and support.

June 10, 2024

Daphne was very helpful and able to address my concerns. Very good customer service. Smooth process from dropping my car off to picking my car up. Even with a little glitch, everything was handled beyond pr More

by Stefanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne in service
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Stefanie, we're delighted to hear that Daphne provided excellent service and made your experience at Lexus of Thousand Oaks smooth and professional. Thanks for sharing!

June 10, 2024

Welcoming and friendly service. The wait was not long and they keep you updated on the status of your vehicle. Very happy with the service! More

by Martha Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Martha, we're delighted to hear you enjoyed the welcoming and efficient service at Lexus of Thousand Oaks. Thanks for sharing your experience!

June 09, 2024

The service at Lexus of Thousand Oaks was exceptional. Derek, the Service Manager was professional, helpful and considerate. I considered going to other dealerships for my 30,000 miles Service but after g More

by novakj33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in Service
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Lexus of Thousand Oaks! We're delighted to hear Derek provided exceptional service during your visit and we look forward to working with you again. Safe travels!

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