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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
810 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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810 Reviews of Lexus of Thousand Oaks

July 26, 2024

Excellent service and we appreciate the ability to use a courtesy car. Our service adviser Forest was outstanding. More

by saucedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
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Jul 26, 2024 -

saucedo responded

Excellent service.

Jul 26, 2024 -

Lexus of Thousand Oaks responded

Thank you for the wonderful feedback! We're glad to hear that Forest and our team at Lexus of Thousand Oaks provided excellent service and a convenient courtesy car. We appreciate your support!

July 25, 2024

Derek, our service advisor at Lexus of Thousand Oaks, provided excellent service. This dealership is amazing! More

by Kscrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
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Jul 25, 2024 -

Lexus of Thousand Oaks responded

Thank you for the fantastic feedback! We're delighted to hear that Derek provided excellent service and that your experience at Lexus of Thousand Oaks was amazing. We appreciate your support!

July 25, 2024

Brittanye my service advisor was great to work with. She was extremely helpflu and looked out for all our concerns. The service was completed quickly and our car was returned washed. Highly recommen More

by precop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye
Report | Print
Jul 26, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Brittanye provided excellent service and addressed all your concerns at Lexus of Thousand Oaks. Thank you for the recommendation, and we're glad you're satisfied with our quick service!

July 25, 2024

The dealership and Jonathan were able to resolve an issue that 2 other dealerships were unable to resolve. Their dedication to fixing the noise saved us from selling the car. I think we have our new dealer!! More

by Rcollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jul 26, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Jonathan and the team at Lexus of Thousand Oaks could resolve your issue! Thanks for choosing us as your new dealer!

July 25, 2024

Very happy with Lexus of Thousand Oaks people very friendly and very knowledgeable will recommend to all my friends More

by Rmkrava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jul 25, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that you had a great experience with our friendly and knowledgeable team at Lexus of Thousand Oaks. Thanks for recommending us to your friends!

July 24, 2024

Great experience dealing with Jonathan! He was professional with keeping me updated as I waited. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan , Nick Falsafi, Tom Valasek
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Jul 25, 2024 -

Lexus of Thousand Oaks responded

Thanks for choosing Lexus of Thousand Oaks! We're glad Jonathan could provide a 5-star experience. See you next time, Frank!

July 23, 2024

Forest, the Service Manager, was terrific. He fully informed me and was very responsive throughout. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest of Service Dept
Report | Print
Jul 24, 2024 -

Lexus of Thousand Oaks responded

Jeff, it's wonderful to hear Forest delivered a 5-star experience here at Lexus of Thousand Oaks. See you next time!

July 23, 2024

Brittanye was super friendly when I got the car service at this dealership. Good experience. More

by Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye
Report | Print
Jul 24, 2024 -

Lexus of Thousand Oaks responded

Lewis, thanks for taking the time to leave Lexus of Thousand Oaks a five-star review! We'll give kudos to Brittanye for ensuring your vehicle was taken care of.

July 22, 2024

Brittanye was friendly, helpful, knowledgeable, and efficient at her job. 5 star service across the board! More

by burke.chasteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye
Report | Print
Jul 23, 2024 -

Lexus of Thousand Oaks responded

Burke, we're delighted to hear that our team provided you with top-notch service at Lexus of Thousand Oaks. Thanks for the fantastic review!

July 20, 2024

Easy to schedule a service. Service adviser is very knowledgeable, very helpful and professional! Good service results More

by nkwlee1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye, service advisor
Report | Print
Jul 22, 2024 -

Lexus of Thousand Oaks responded

We're glad to hear that our service adviser at Lexus of Thousand Oaks provided knowledgeable and professional assistance. Thanks for sharing your positive experience!

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