Lexus of Thousand Oaks

Mark St Pierre has always taken good care of us. We really appreciate his attention and we thank him for his professional attitude. We really appreciate his attention and we thank him for his professional attitude. More

Steven Kramer was my service person. He was very good, I’d definitely request him on my next servicing. He was very good, I’d definitely request him on my next servicing. More

I’ve been bringing my cars to Lexus for service and always been satisfied in many ways. The service department is well run and does a good job keeping my vehicle safely on the road. True prices are hig always been satisfied in many ways. The service department is well run and does a good job keeping my vehicle safely on the road. True prices are higher, and it’s worth it because the car holds value and is a pleasure to drive, mine is a 2009. More

A commitment to of service to the customer. Marc St. Pierre, shows a strong work ethic and a genuine desire to help the customer. And, all the while, follows up with emails, text messages and p Marc St. Pierre, shows a strong work ethic and a genuine desire to help the customer. And, all the while, follows up with emails, text messages and phone calls, on the progress of servicing the car. Also, noted, the dealer is also tracking the servicing of the car. More

Great personal service with timely updates and quality care. I’ve been a loyal customer for decades care. I’ve been a loyal customer for decades More

Daphne provided exceptional customer service, was prompt and expressed that the mechanic inspected and serviced my vehicle thoroughly. I will definitely be working with her again at Lexus TO. Thank you! and expressed that the mechanic inspected and serviced my vehicle thoroughly. I will definitely be working with her again at Lexus TO. Thank you! More

I made a service appt via cell because the lines were down on a Monday morning. I called numerous times and was put on hold. Finally a human voice answered. Appt was made and promptly the Lexus was serv down on a Monday morning. I called numerous times and was put on hold. Finally a human voice answered. Appt was made and promptly the Lexus was serviced however no TV were operable while I waited. When I arrived home the retractable side mirrors were not working as they had previously! I called and wanted to speak to the customer rep howerever was given to voice message. Lucky the service manager called me back and text me of what may have happened and my problem was solved! More

Derek was very polite and took the time to get the best rate for the work that had to be done on the Lexus. rate for the work that had to be done on the Lexus. More

Marc took care of everything and made the process easy for the car’s first service. for the car’s first service. More

Steve was very helpful and our service was a very nice experience. Steve was friendly and polite and called me when my car was ready. The customer service overall excellent. experience. Steve was friendly and polite and called me when my car was ready. The customer service overall excellent. More