Lexus of Thousand Oaks

Serving of car was a pleasant experience. Detailed explanation of service, no hard sell and work completed at time promised. Detailed explanation of service, no hard sell and work completed at time promised. More

Great service. I was able to get my 5000 mile checkup completed quickly. Great service advisor. I was able to get my 5000 mile checkup completed quickly. Great service advisor. More

Used to be better. No one approaches the car when the customer pulls over. The service guys walk around and ignore the customer. I had to walk in and saw no one at fro No one approaches the car when the customer pulls over. The service guys walk around and ignore the customer. I had to walk in and saw no one at front desk! A guy walked by and asked if I needed help and when i said that I needed service, he said he will get someone but never came back to inform me… More

Knowledgeable, courteous, excellent communicators. Yobi Kim is my service provider and he has always been great Yobi Kim is my service provider and he has always been great More

They have been very nice and professional . Me and my wife are satisfied completely dealing with them. Me and my wife are satisfied completely dealing with them. More

Marc is an excellent listener. He showed interest in my concerns and followed through to make sure my auto was properly inspected I am grateful for hid efforts onmy behalf and I le He showed interest in my concerns and followed through to make sure my auto was properly inspected I am grateful for hid efforts onmy behalf and I learned a few important safety tips from him. I do wish the dealership would offer in house detailing again. It was a ⭐️⭐️⭐️⭐️⭐️ star experience every time More

My salesman David was very helpful but not overly assertive. I just came into the dealership to pick up my car that was being serviced and decided to take a gander at the showroom. That’s when I met assertive. I just came into the dealership to pick up my car that was being serviced and decided to take a gander at the showroom. That’s when I met David. I don’t think I would have bought this nx350h without his knowledge of hybrids! I just read an article about them in the Wall Street Journal. As far as the dealership, I have been going there for over fifteen years and highly satisfied. More

It was a wonderful experience. Everyone I health was were extremely professional , accommodating and kind. Specially Daphne. She was absolute amazing. Bought the car from Beverly H Everyone I health was were extremely professional , accommodating and kind. Specially Daphne. She was absolute amazing. Bought the car from Beverly Hills dealership but been servicing it in Thousand Iaks. Thank you Lexus staff at Thoysand Oaks Dealership More

BEST service experience ever! Daphne (service advisor) at Lexus of T.O., provided the best possible customer service. She listened to all my issues and questions, and then address Daphne (service advisor) at Lexus of T.O., provided the best possible customer service. She listened to all my issues and questions, and then addressed them. She put herself in my situation and wanted everything resolved more than I did! Thank you Daphne! More

Dylan and the finance department were very gracious, easy to understand, informative and patient with me. It was a pleasant experience. to understand, informative and patient with me. It was a pleasant experience. More