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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

June 27, 2024

Greatest help with getting the job done on time and within cost that I was told …! Thanks More

by Philipinojai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for choosing Lexus of Thousand Oaks, we appreciate your positive feedback and are here for any of your future needs!

June 26, 2024

Dapne was very helpful. The shuttle drivers were excellent My car was very clean on pick up.. I have been coming t your dealership for 29byears and am never disappointed. More

by hcshields
Workmanship
Recommend Dealer
Yes
Employees Worked With
Daphne , Felix
Jun 26, 2024 -

Lexus of Thousand Oaks responded

Thank you for your continued loyalty over the past 29 years, Helen! We're delighted to hear that Dapne and our team at Lexus of Thousand Oaks have consistently provided excellent service. See you down the road!

June 26, 2024

Daphne Gates is the best service advisor I've had at Lexus of Thousand Oaks. There has a lot of turnover recently, and now they have some good people, and Daphne is superb! More

by epechter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
Jun 26, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Daphne provided you with excellent service at Lexus of Thousand Oaks! Thanks for sharing your positive experience and recognizing our team's efforts.

June 26, 2024

They prompt, courteous and very efficient. The also perform courtesy services, i.e. tire pressure inflation and pre roadtrip complete car check . More

by Donna.mlichtenfeld
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Creasy
Jun 27, 2024 -

Lexus of Thousand Oaks responded

Donna, thank you for highlighting the prompt and courteous service at Lexus of Thousand Oaks! We're glad to hear our team could assist with your pre-road trip needs. Safe travels ahead!

June 25, 2024

Great service. Mark is the best!Monday is a good day to take your car in for service . More

by dolores.randell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St Pierre
Jun 26, 2024 -

Lexus of Thousand Oaks responded

Dolores, thank you for leaving Lexus of Thousand Oaks a five-star review! We are so glad that Mark took excellent care of your vehicle. See you next time!

June 24, 2024

The person the help me is I very nice person his name is Steven he’s I professional person thank More

by res2830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 24, 2024 -

Lexus of Thousand Oaks responded

Steven will be touched by this high praise. Thanks for putting your trust in our team at Lexus of Thousand Oaks!

June 23, 2024

Informed of cars progress several times during the wait for a 40,000 miles. nice waiting area snacks. Plus car wash. More

by Tfakehany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Jun 24, 2024 -

Lexus of Thousand Oaks responded

Thanks for sharing your experience! We're glad to hear you enjoyed the amenities and updates during your visit to Lexus of Thousand Oaks. We appreciate your feedback!

June 22, 2024

I had a great experience with my service call at Lexus. Forest was a wonderful representative greeting me immediately and aware of my car Service needs. He looked over what I did last visit as well as wh More

by Nelsonqueen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Creasy
Jun 24, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with our team at Lexus of Thousand Oaks, Nelson! We're delighted to hear that everything went smoothly and efficiently during your service visit. We appreciate your loyalty over the past 20 years and look forward to continuing to serve you!

June 22, 2024

Clean, well lighted, good environment, very accommodating personnel, spacious, well knowledgeable service personnel and dependable More

by Bongalpine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby from service department
Jun 24, 2024 -

Lexus of Thousand Oaks responded

Thank you for highlighting the clean and accommodating environment at Lexus of Thousand Oaks! We're glad to hear our knowledgeable service team made a positive impression. We appreciate your feedback!

June 22, 2024

Marc and the team at Lexus were great! Pleasant to communicate with, and took exceptional care of my car. They managed to diffuse a stressful situation with their professionalism and kindn More

by sultana79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARC
Jun 24, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience! We're delighted to hear that Marc and the team at Lexus of Thousand Oaks provided exceptional service and peace of mind. Your recommendation means a lot to us!

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