Back

Lexus of Thousand Oaks

Thousand Oaks, CA

4.8
657 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

By Type

657 Reviews of Lexus of Thousand Oaks

May 05, 2024

Lexus if Thousands Oaks is a great dealership. Everyone is so friendly and greeted me when I first arrived. I met Dave who was helpful and patient from my first visit looking for a car. I wen More

by Deanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave, sales and Josh, finance
May 06, 2024 -

Lexus of Thousand Oaks responded

Deanna, we're so glad to know you had a great experience with Dave and the rest of our team at Lexus of Thousand Oaks. Enjoy your new car and welcome to the Swickard family!

May 05, 2024

I really enjoy going to this dealership. I am sorry that my maintenance program has ended. More

by HelloFriday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St Pierre, Eddie Woo
May 06, 2024 -

Lexus of Thousand Oaks responded

Thank you for your confidence in Lexus of Thousand Oaks, and for your business. We are grateful to have you as a customer!

May 04, 2024

Marc from Lexus of Thousand Oaks was great! My experience previously from a different dealer took 3-4 hours for the same change oil. At Lexus of Thousand Oaks Marc offered me a loaner car right More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
May 06, 2024 -

Lexus of Thousand Oaks responded

Kris, it's fantastic to know that Marc and our team at Lexus of Thousand Oaks were able to provide you with a quick and efficient service. We're always here for your automotive needs!

May 04, 2024

This was my third Lexus here. If it wasn’t great I would have never come back. I always deal with nick. He’s the best. More

by Propmaker66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
May 06, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know you've had consistently great experiences with us at Lexus of Thousand Oaks, especially with Nick. Thanks for your loyalty and the positive review!

May 03, 2024

Courteous staff, very prompt service, I was given clear description of what was being done for me. And a pleasant waiting area More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
May 06, 2024 -

Lexus of Thousand Oaks responded

Chris, we're glad to know you had a positive experience at Lexus of Thousand Oaks. We strive for prompt service and clear communication. Thanks for the feedback!

May 02, 2024

Im very happy, very satisfied with Ben. He is excellent and very helpful to me More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben 5 star sales dept
May 02, 2024 -

Lexus of Thousand Oaks responded

Happy customers make us happy, Alex, and we're overjoyed to hear that Ben could earn your confidence! Thank you for all your support of Lexus of Thousand Oaks. Safe travels!

May 02, 2024

I have the best aperarían on service they have one of the best worker friendly and beautiful I loved More

by bayardo rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
May 03, 2024 -

Lexus of Thousand Oaks responded

Bayardo, we are thrilled to see the positive feedback. Thank you for choosing Lexus of Thousand Oaks!

May 02, 2024

Professional, efficient , good experience with service advisor. Could have saved money by using an independent, but have the assurance the work was done correctly and guaranteed More

by mfhanika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne. In service
May 03, 2024 -

Lexus of Thousand Oaks responded

We appreciate your feedback and are glad to know you had a good experience with our service advisor at Lexus of Thousand Oaks. We understand the value in peace of mind, knowing that work is done correctly and guaranteed! Thanks for choosing us.

May 02, 2024

Great job by our service advisor Daphne. She went out of her way to make sure all our needs were met and stayed in constant communication with us. She made our experience a easy and inform More

by rronsgard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
May 02, 2024 -

Lexus of Thousand Oaks responded

We're so glad to know that Daphne provided excellent service and kept you well-informed throughout your visit at Lexus of Thousand Oaks. We appreciate the kind words, thank you for sharing your experience!

May 02, 2024

They were very friendly. My final price was lower than the estimate, which was nice! They allowed me to have a loaner car which was very much appreciated. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl
May 03, 2024 -

Lexus of Thousand Oaks responded

Chuck, we're glad to know you had a positive experience at Lexus of Thousand Oaks! It's great that the final price was lower than expected and that our loaner car service came in handy. Thanks for your review!

...
26
...