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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

July 03, 2024

Derek was very professional, warm & friendly. He covered everything with me that needed to be taken care of with the service required for my car. I felt like he is a very honest and sincere pers More

by Dgunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 03, 2024 -

Lexus of Thousand Oaks responded

Dgunson, we're delighted to hear that Derek provided such a professional and friendly service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

June 30, 2024

Fantastic service department. I waited while the service was done and the time was less than 2 hours. I was greeted immediately upon my arrival by a cheerful Yoby. More

by keulie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie huffine and Koby
Jul 01, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with our service department at Lexus of Thousand Oaks! We're glad to hear Yoby and the team provided efficient and friendly service. We appreciate your support!

June 30, 2024

Called on Thursday, appt on Friday. Quick, efficient and very cost effective. In and out in less than two hours for a 35,000 mile check up More

by kgjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Jul 01, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that your service experience at Lexus of Thousand Oaks was quick and efficient. Thanks for sharing!

June 30, 2024

Great experience taking in my vehicle for service. Marc was very helpful and made the the experience very pleasant. More

by Julie N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, service dept
Jul 01, 2024 -

Lexus of Thousand Oaks responded

Julie, we're delighted to hear Marc made your service visit a pleasant one at Lexus of Thousand Oaks. Thanks for sharing!

June 30, 2024

Went in for maintenance and was in and out in an hour and a half More

by Myron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lech
Jul 01, 2024 -

Lexus of Thousand Oaks responded

Myron, we're delighted we could get you back on the road in a timely manner! Safe travels from all of us at Lexus of Thousand Oaks.

June 30, 2024

Very nice people very professional very considerate and they care and time efficient And they deliver on time and they promised More

by Ashrafkfares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Jul 01, 2024 -

Lexus of Thousand Oaks responded

Thank you for your kind words! We're glad to hear our team at Lexus of Thousand Oaks met your expectations and delivered on time. We appreciate your support!

June 30, 2024

Derek was very helpful to us and kind good service No complaints at all that it More

by Janetcasper6
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 01, 2024 -

Lexus of Thousand Oaks responded

We appreciate your business and your review! Thanks from the Lexus of Thousand Oaks Team!

June 30, 2024

Yobi was great! Thank you for taking care of our cars. We’ll see you again soon. More

by miaatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Jul 01, 2024 -

Lexus of Thousand Oaks responded

Thanks for the awesome review, Mia! Yobi will appreciate the kind words.

June 28, 2024

Very friendly welcoming and accommodating and efficient. Would recommend Yoba to anybody at any time More

by Itsmecmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Jun 30, 2024 -

Lexus of Thousand Oaks responded

It was our pleasure to assist you. Thank you from all of us here at Lexus of Thousand Oaks!

June 27, 2024

Service is proved in an orderly and informed manner. Status is updated well. I will continue to use this service. More

by dpaxton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Creasy
Jun 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for your feedback! We're glad to hear that our team at Lexus of Thousand Oaks provided orderly and informative service. We look forward to serving you again in the future!

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