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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews
Call Dealership (805) 601-7646

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

July 12, 2024

Excellent attention to detail. Provided comprehensive list of maintenance services performed. Good follow through from the service advisor. More

by firmest.fittest_0p
Recommend Dealer
Yes
Employees Worked With
Toby
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Jul 15, 2024 -

Lexus of Thousand Oaks responded

Thank you for highlighting the excellent attention to detail and follow-through from our team at Lexus of Thousand Oaks. We're glad to hear that your maintenance service experience was comprehensive and satisfactory!

July 12, 2024

Forest was so great! Called with updates and accommodated my hectic schedule. Made the process much easier. More

by shelbyjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
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Jul 15, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Forest made your experience smooth and convenient at Lexus of Thousand Oaks. Thanks for sharing!

July 11, 2024

My sales rep was Daphne shewas absolutely amazing. She was great. She gets five stars from me More

by Boatz36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Service
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Jul 11, 2024 -

Lexus of Thousand Oaks responded

We are happy Daphne was able to provide such great service! Thanks for the awesome review from everyone here at Lexus of Thousand Oaks!

July 11, 2024

Our service advisor Daphne at Lexus of Thousand Oaks efficient, thorough and also very pleasant to talk to. The 50,000 mile service was completed within the time of her estimate and was returned to me s More

by bemason24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Daphne Gates
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Jul 11, 2024 -

Lexus of Thousand Oaks responded

Mason, we're delighted to hear that Daphne provided such efficient and pleasant service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

July 11, 2024

I’ve always had great service from this dealership. Their customer service is wonderful. The service rep kept me updated throughout my service on Wednesday. More

by jcdeeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney
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Jul 12, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that you consistently receive great service from Lexus of Thousand Oaks. Thanks for sharing your positive experience!

July 11, 2024

Robin was amazing and went out of his way to make sure all my needs were met!! More

by Betti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
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Jul 12, 2024 -

Lexus of Thousand Oaks responded

Thank you for the positive review of Lexus of Thousand Oaks, Betti! We're happy to hear that Robin could provide a 5-star experience.

July 10, 2024

I have always been happiest at Thousand Oaks. Everything was taken care of and again happy with my service. More

by kvinnecour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye
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Jul 11, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're delighted to hear that Lexus of Thousand Oaks continues to meet your expectations. We look forward to serving you again in the future!

July 10, 2024

Service team and specialist Daphne are truly awesome. Above and beyond to make such ease for me and my needs for car service. I will continue to bring my Lexus to This team in Thousand Oaks. Thank you! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Report | Print
Jul 11, 2024 -

Lexus of Thousand Oaks responded

Mary, we're delighted to hear that Daphne and our service team at Lexus of Thousand Oaks provided you with exceptional care. We look forward to continuing to serve your car needs!

July 07, 2024

Yoby Kim is an excellent service advisor. I highly recommend him. He is always friendly and hardworking. More

by albertjson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Yoby
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Jul 08, 2024 -

Lexus of Thousand Oaks responded

Albertjson, thank you for recommending Yoby Kim and Lexus of Thousand Oaks! We're glad to hear about your positive experience.

July 06, 2024

Excellent service experience! Jonathan was friendly & courteous. Excellent communication. Facility is clean and well maintained. More

by spinspain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jul 08, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Jonathan and our team at Lexus of Thousand Oaks! We're glad to hear that the service, communication, and facility met your expectations.

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