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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
810 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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810 Reviews of Lexus of Thousand Oaks

August 13, 2024

Derek was a pleasure to meet. He answered questions and helped with adjustments on my car. The service was exceptional and fast and he kept me informed about the progress. More

by bill_glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Aug 14, 2024 -

Lexus of Thousand Oaks responded

Bill, we're delighted to hear that Derek provided exceptional service and kept you informed throughout your visit at Lexus of Thousand Oaks. Thanks for sharing!

August 12, 2024

Marc is awesome. Kind, caring, and honest. I felt he heard my concerns and did what he could to ensure my experience was the best. Thank you for going above and be More

by Wgandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc L. St. Pierre
Aug 12, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Marc provided such a positive experience at Lexus of Thousand Oaks. Thank you for sharing your feedback!

August 11, 2024

Everyone that I’ve dealt with at Lexus for my servicing has always been ultra professional. .Derek was my last service advisor and he was efficient, knowledgeable and helpful. Lexus for life! More

by mira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in service dept
Aug 12, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're delighted to hear that Derek and the team at Lexus of Thousand Oaks provided excellent service. We look forward to continuing to serve you!

August 10, 2024

Getting my Serviced at Lexus in Thousand Oaks was extremely easy And fast. I worked with a gentleman named Forest and he was friendly and professional at the same time. It was also the first time I e More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest and Ignazio
Aug 12, 2024 -

Lexus of Thousand Oaks responded

Sandy, we're delighted to hear that Forest and our team at Lexus of Thousand Oaks made your service visit smooth and pleasant. Thanks for sharing your experience with us!

August 10, 2024

Always friendly, helpful, attentive to all their customers. Easy to schedule an appointment. Provide their services in the timely manner. More

by Olenka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye Muschamp, service advisor , Nick Falsafi
Aug 12, 2024 -

Lexus of Thousand Oaks responded

Olenka, thank you for highlighting the friendly and attentive service at Lexus of Thousand Oaks. We're glad to hear that scheduling appointments is easy and timely!

August 09, 2024

Efficient and friendly service, like always. That is why I continue to take my car there. More

by E.swanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Aug 12, 2024 -

Lexus of Thousand Oaks responded

Thank you for stopping by to leave Lexus of Thousand Oaks a wonderful review!

August 08, 2024

Forest was professional, friendly, and very efficient. He communicated clearly and made sure that I got my car back in a timely fashion. I will definitely be requesting his guidance in the future! More

by jazmine.almaoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Aug 09, 2024 -

Lexus of Thousand Oaks responded

Jazmine, we're delighted to hear that Forest provided such excellent service at Lexus of Thousand Oaks. Thank you for your kind words and we look forward to assisting you again in the future!

August 07, 2024

Service was excellent and Forest was very courteous and knowledgeable. He also went out of his way to help us with our warranty questions. More

by bobliajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest, Lora Baworouski
Aug 07, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Forest provided excellent service and assisted with your warranty questions at Lexus of Thousand Oaks. Thanks for sharing!

August 07, 2024

Work was done as agreed upon. The current dealer ship is much better than the previous one. More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye Muschamp. Service Department
Aug 07, 2024 -

Lexus of Thousand Oaks responded

Teddy, thank you for the great review. We look forward to seeing you again at Lexus of Thousand Oaks!

August 06, 2024

The service was fast and efficient. Forest did a great job. He kept me informed on the progress of the changes. More

by jmb6060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Aug 06, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're glad to hear Forest provided fast and efficient service at Lexus of Thousand Oaks. We appreciate your feedback!

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