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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
753 Reviews
Call Dealership (805) 601-7646

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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753 Reviews of Lexus of Thousand Oaks

July 17, 2024

Great service, adviser gave useful recommendations. Communication was excellent and all maintenance was done on time More

by khlystalov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
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Jul 18, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that you had a great experience with our team at Lexus of Thousand Oaks. Thanks for sharing your positive feedback!

July 16, 2024

Called me and texted me with updates. Everything was perfect and very accommodating. Was a pleasure to work with More

by nancyaln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
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Jul 16, 2024 -

Lexus of Thousand Oaks responded

Nancy, we're delighted to hear that you had a perfect experience with us at Lexus of Thousand Oaks. Thanks for sharing your feedback!

July 16, 2024

Bought my Lexus from TO Lexus 2 years ago. Very satisfied with Service, professionalism, attention to detail. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in Service, Lora Baworouski
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Jul 16, 2024 -

Lexus of Thousand Oaks responded

Chuck, we're delighted to hear that you've been satisfied with the service and professionalism at Lexus of Thousand Oaks over the past two years. Thanks for sharing your experience!

July 16, 2024

Derek was great. Jovial and to the point, he got me in and out in the time specified. Quality person working for a quality dealership. More

by haroemo777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Jul 16, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided you with such efficient and pleasant service at Lexus of Thousand Oaks. Thanks for the fantastic feedback!

July 16, 2024

I have been going to Yobi Kim for the past 34 years for my auto service. I wouldn't go to anyone else! I trust him. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Yobi Kim
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Jul 17, 2024 -

Lexus of Thousand Oaks responded

Linda, thank you for your loyalty and trust in Yobi Kim at Lexus of Thousand Oaks over the years! We appreciate your continued support.

July 15, 2024

Very pleased working with Daphne. I felt confident that she was assessing my service needs accurately. More

by velmajean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
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Jul 16, 2024 -

Lexus of Thousand Oaks responded

We're glad to hear that Daphne provided you with a confident and accurate service experience at Lexus of Thousand Oaks. Thanks for sharing your feedback!

July 14, 2024

Great service and communication. They made it easy. Dropped the car the night before. The only issue was that the service entrance was blocked so I couldn’t pull the car in. They sh More

by Colivares@acc-consulting-llc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc in service
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Jul 15, 2024 -

Lexus of Thousand Oaks responded

Thank you for the feedback! We're glad to hear that Marc provided great service and communication at Lexus of Thousand Oaks. We appreciate your suggestion about designated drop-off spots and will look into it.

July 14, 2024

I noticed Brittany’e has too much about car I start explaining what could wrong to my car she was two step front of me and explained what could be wrong she is the best More

by Behrouz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Report | Print
Jul 15, 2024 -

Lexus of Thousand Oaks responded

Behrouz, we're delighted to hear that Brittany provided such knowledgeable and proactive service at Lexus of Thousand Oaks. Thanks for sharing your experience!

July 14, 2024

Derek was excellent in providing my service needs- honest, helpful, and provided great communication. Thank you! More

by Galbreath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop- Service Consultant
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Jul 15, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided excellent service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

July 14, 2024

Excellent service. No waiting, great customer service, very reasonable prices. My most favorite Lexus dealer. I would recommend to anyone. More

by quantump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Report | Print
Jul 15, 2024 -

Lexus of Thousand Oaks responded

Thank you for the review! We're delighted to hear that Lexus of Thousand Oaks is your favorite dealer and that our service meets your expectations. We appreciate the recommendation!

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