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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
810 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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810 Reviews of Lexus of Thousand Oaks

August 26, 2024

Very proffesiional and answered all question very happy with Daphne and her handling my account More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Aug 26, 2024 -

Lexus of Thousand Oaks responded

Thank you, Bill, for stopping by to leave Lexus of Thousand Oaks a wonderful review!

August 26, 2024

Thanks for taking care of my tune up and providing a courtesy car. Much appreciated. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Aug 26, 2024 -

Lexus of Thousand Oaks responded

Wayne, we are happy to hear that your experience went smoothly at Lexus of Thousand Oaks! Thanks for sharing and we'll see you next time.

August 25, 2024

This dealer provides great service. Especially, Mr. Forest has provided an throughly, excellent service for my IS300 headlight replacement. More

by ajjdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Forest
Report | Print
Aug 26, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're glad to hear Forest provided excellent service with your Lexus IS 300 headlight replacement at Lexus of Thousand Oaks. We appreciate the feedback and look forward to serving you again!

August 22, 2024

Yobi has been handling my account for several years and has shown exceptional professionalism and conscientiousness. More

by dennisnakaba70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Report | Print
Aug 23, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yobi has consistently provided exceptional service at Lexus of Thousand Oaks, Dennis. Thank you for your continued trust and support!

August 22, 2024

Great service , pick up my car early then I expected. See you again next service. Thanks More

by Rendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Report | Print
Aug 22, 2024 -

Lexus of Thousand Oaks responded

Rendy, thank you for reviewing Lexus of Thousand Oaks! See you next time!

August 22, 2024

Exemplary customer service from Derek. Lexus -TO is very accommodating & make me feel valued as a customer. Thanks for the great service. More

by dianabfowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable, haven’t dealt with anyone listed. Only service dept.
Report | Print
Aug 22, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek and the team at Lexus of Thousand Oaks made you feel valued with their exemplary service. Thanks for sharing your positive experience!

August 21, 2024

Daphne is #1 in my opinion she goes above and beyond to help and make the experience to the dealership understandable and helpful. More

by Alienatedproduction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
Report | Print
Aug 22, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Daphne made your experience at Lexus of Thousand Oaks exceptional! Thanks for sharing such positive feedback.

August 20, 2024

It was a pleasure working with Jonathan. Everything was done in a timely manner. Thanks More

by zgrlvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Aug 21, 2024 -

Lexus of Thousand Oaks responded

Thank you for leaving Lexus of Thousand Oaks a five-star review! We are so glad you enjoyed working with Jonathan and we'll be sure to pass this feedback along. See you next time!

August 20, 2024

My service advisor Forest was very helpful & knowledgeable. Forest kept in contact with me about status & suggestions. Forest was very pleasant & friendly. More

by Barry
Recommend Dealer
Yes
Employees Worked With
Forest
Report | Print
Aug 21, 2024 -

Lexus of Thousand Oaks responded

Barry, we're delighted to hear that Forest provided such helpful and friendly service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

August 19, 2024

I always have a great experience when I get my car serviced: everyone is always so nice. More

by Frsgurl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Report | Print
Aug 19, 2024 -

Lexus of Thousand Oaks responded

Thank you so much, Frsgurl24! We appreciate your business here at Lexus of Thousand Oaks.

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