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Lexus of Thousand Oaks

Thousand Oaks, CA

4.8
656 Reviews
Call Dealership (805) 601-7646

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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656 Reviews of Lexus of Thousand Oaks

June 19, 2024

Derek was very polite and took the time to get the best rate for the work that had to be done on the Lexus. More

by Oliviatitcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people - Derek Bishop and driver
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Jun 21, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience, Olivia! We're glad Derek provided excellent service and secured a great rate for the work at Lexus of Thousand Oaks. We appreciate your feedback!

June 19, 2024

Marc took care of everything and made the process easy for the car’s first service. More

by Hoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc La Pierre
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Jun 21, 2024 -

Lexus of Thousand Oaks responded

Thank you for choosing Lexus of Thousand Oaks for your service needs. We love to hear you were in great hands with Marc and hope to be of service next time you're in need!

June 18, 2024

Steve was very helpful and our service was a very nice experience. Steve was friendly and polite and called me when my car was ready. The customer service overall excellent. More

by Deborah Griffiths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service, Lora Baworouski
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Jun 18, 2024 -

Lexus of Thousand Oaks responded

Deborah, we're delighted to hear that Steve provided excellent service and made your visit at Lexus of Thousand Oaks a pleasant one. Thanks for sharing!

June 18, 2024

Love this dealership. , very pleasant staff, always helpful and attentive. Didn't sales pressure me like most dealerships. More

by Cyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne, Service.
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Jun 18, 2024 -

Lexus of Thousand Oaks responded

Cyn, we're delighted to hear you had a pleasant experience with our team at Lexus of Thousand Oaks. Thanks for sharing your feedback!

June 17, 2024

Thousand Oaks Lexus impressive service department is the best reason to buy a Lexus! Their level of professionalism and customer care is truly incomparable. More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
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Jun 18, 2024 -

Lexus of Thousand Oaks responded

Thank you for the positive review! We're delighted to hear that our service department at Lexus of Thousand Oaks exceeded your expectations. We appreciate your support and look forward to serving you again!

June 17, 2024

Very professional, very good experience, very helpful. would highly recommended for service and sales.. Thanks, Derek. More

by Stan spivak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jun 18, 2024 -

Lexus of Thousand Oaks responded

Stan, we're delighted to hear you had a great experience with Derek and our team at Lexus of Thousand Oaks. Thanks for the recommendation!

June 12, 2024

Great experience, always share lots of information about your car and never try to sell anything you don't need. More

by maniksangal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi
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Jun 12, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear you had a great experience with us at Lexus of Thousand Oaks! Our team always aims to provide valuable information without any pressure. Thanks for your feedback!

June 12, 2024

They are efficient and very nice. Always good communication and service finished in a timely manner. More

by Dorayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Report | Print
Jun 12, 2024 -

Lexus of Thousand Oaks responded

At Lexus of Thousand Oaks, it's always our pleasure to provide efficient, communicative service. Thanks for choosing us above the rest!

June 10, 2024

Welcoming and friendly service. The wait was not long and they keep you updated on the status of your vehicle. Very happy with the service! More

by Martha Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 10, 2024 -

Lexus of Thousand Oaks responded

Martha, we're delighted to hear you enjoyed the welcoming and efficient service at Lexus of Thousand Oaks. Thanks for sharing your experience!

June 10, 2024

Great service. Friendly and helpful reps. Good communication. Prompt turnaround. Car wash is a nice bonus. More

by lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Report | Print
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Lee, we're delighted to hear you enjoyed the service and amenities at Lexus of Thousand Oaks! Thanks for sharing your positive experience with us!

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