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Lexus of Thousand Oaks

Thousand Oaks, CA

4.8
656 Reviews
Call Dealership (805) 601-7646

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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656 Reviews of Lexus of Thousand Oaks

June 30, 2024

Yobi was great! Thank you for taking care of our cars. We’ll see you again soon. More

by miaatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
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Jul 01, 2024 -

Lexus of Thousand Oaks responded

Thanks for the awesome review, Mia! Yobi will appreciate the kind words.

June 28, 2024

Very friendly welcoming and accommodating and efficient. Would recommend Yoba to anybody at any time More

by Itsmecmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Report | Print
Jun 30, 2024 -

Lexus of Thousand Oaks responded

It was our pleasure to assist you. Thank you from all of us here at Lexus of Thousand Oaks!

June 27, 2024

Service is proved in an orderly and informed manner. Status is updated well. I will continue to use this service. More

by dpaxton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Creasy
Report | Print
Jun 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for your feedback! We're glad to hear that our team at Lexus of Thousand Oaks provided orderly and informative service. We look forward to serving you again in the future!

June 27, 2024

Greatest help with getting the job done on time and within cost that I was told …! Thanks More

by Philipinojai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for choosing Lexus of Thousand Oaks, we appreciate your positive feedback and are here for any of your future needs!

June 26, 2024

Dapne was very helpful. The shuttle drivers were excellent My car was very clean on pick up.. I have been coming t your dealership for 29byears and am never disappointed. More

by hcshields
Workmanship
Recommend Dealer
Yes
Employees Worked With
Daphne , Felix
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Jun 26, 2024 -

Lexus of Thousand Oaks responded

Thank you for your continued loyalty over the past 29 years, Helen! We're delighted to hear that Dapne and our team at Lexus of Thousand Oaks have consistently provided excellent service. See you down the road!

June 26, 2024

Daphne Gates is the best service advisor I've had at Lexus of Thousand Oaks. There has a lot of turnover recently, and now they have some good people, and Daphne is superb! More

by epechter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
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Jun 26, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Daphne provided you with excellent service at Lexus of Thousand Oaks! Thanks for sharing your positive experience and recognizing our team's efforts.

June 26, 2024

They prompt, courteous and very efficient. The also perform courtesy services, i.e. tire pressure inflation and pre roadtrip complete car check . More

by Donna.mlichtenfeld
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Creasy
Report | Print
Jun 27, 2024 -

Lexus of Thousand Oaks responded

Donna, thank you for highlighting the prompt and courteous service at Lexus of Thousand Oaks! We're glad to hear our team could assist with your pre-road trip needs. Safe travels ahead!

June 25, 2024

Great service. Mark is the best!Monday is a good day to take your car in for service . More

by dolores.randell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc xx Pierre
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Jun 26, 2024 -

Lexus of Thousand Oaks responded

Dolores, thank you for leaving Lexus of Thousand Oaks a five-star review! We are so glad that Mark took excellent care of your vehicle. See you next time!

June 24, 2024

The person the help me is I very nice person his name is Steven he’s I professional person thank More

by res2830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jun 24, 2024 -

Lexus of Thousand Oaks responded

Steven will be touched by this high praise. Thanks for putting your trust in our team at Lexus of Thousand Oaks!

June 23, 2024

Informed of cars progress several times during the wait for a 40,000 miles. nice waiting area snacks. Plus car wash. More

by Tfakehany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Report | Print
Jun 24, 2024 -

Lexus of Thousand Oaks responded

Thanks for sharing your experience! We're glad to hear you enjoyed the amenities and updates during your visit to Lexus of Thousand Oaks. We appreciate your feedback!

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