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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
753 Reviews
Call Dealership (805) 601-7646

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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753 Reviews of Lexus of Thousand Oaks

August 27, 2024

Awesome and great customer service by Derek he made the experience easy and presented himself professionally. More

by Wilsonorellana1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski, Zahra Khanlar, Tom Valasek
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Aug 27, 2024 -

Lexus of Thousand Oaks responded

Thank you for the fantastic feedback! We're delighted to hear Derek provided excellent service and made your experience at Lexus of Thousand Oaks smooth and professional. Safe travels!

August 27, 2024

Excellent service for a vehicle battery issue with no appointment. Got a loaner car with no difficulty and automatic was completed in a short time. More

by glshrock47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphanie
Report | Print
Aug 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience! We're glad to hear our team at Lexus of Thousand Oaks could assist with your battery issue promptly and provide a loaner car. We appreciate the positive feedback!

August 27, 2024

Received excellent service. The service rep, Daphne, was attentive, respectful and knowledgeable and the work was completed on time and correctly More

by CRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Report | Print
Aug 28, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Daphne provided you with attentive and knowledgeable service at Lexus of Thousand Oaks. Thank you for sharing your positive experience!

August 26, 2024

Very proffesiional and answered all question very happy with Daphne and her handling my account More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Aug 26, 2024 -

Lexus of Thousand Oaks responded

Thank you, Bill, for stopping by to leave Lexus of Thousand Oaks a wonderful review!

August 26, 2024

Thanks for taking care of my tune up and providing a courtesy car. Much appreciated. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Aug 26, 2024 -

Lexus of Thousand Oaks responded

Wayne, we are happy to hear that your experience went smoothly at Lexus of Thousand Oaks! Thanks for sharing and we'll see you next time.

August 25, 2024

This dealer provides great service. Especially, Mr. Forest has provided an throughly, excellent service for my IS300 headlight replacement. More

by ajjdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Forest
Report | Print
Aug 26, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're glad to hear Forest provided excellent service with your Lexus IS 300 headlight replacement at Lexus of Thousand Oaks. We appreciate the feedback and look forward to serving you again!

August 22, 2024

Yobi has been handling my account for several years and has shown exceptional professionalism and conscientiousness. More

by dennisnakaba70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Report | Print
Aug 23, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yobi has consistently provided exceptional service at Lexus of Thousand Oaks, Dennis. Thank you for your continued trust and support!

August 22, 2024

Great service , pick up my car early then I expected. See you again next service. Thanks More

by Rendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Report | Print
Aug 22, 2024 -

Lexus of Thousand Oaks responded

Rendy, thank you for reviewing Lexus of Thousand Oaks! See you next time!

August 22, 2024

Exemplary customer service from Derek. Lexus -TO is very accommodating & make me feel valued as a customer. Thanks for the great service. More

by dianabfowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable, haven’t dealt with anyone listed. Only service dept.
Report | Print
Aug 22, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek and the team at Lexus of Thousand Oaks made you feel valued with their exemplary service. Thanks for sharing your positive experience!

August 21, 2024

Daphne is #1 in my opinion she goes above and beyond to help and make the experience to the dealership understandable and helpful. More

by Alienatedproduction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
Report | Print
Aug 22, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Daphne made your experience at Lexus of Thousand Oaks exceptional! Thanks for sharing such positive feedback.

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