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Lexus of Thousand Oaks

Thousand Oaks, CA

4.8
656 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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656 Reviews of Lexus of Thousand Oaks

July 10, 2024

Service team and specialist Daphne are truly awesome. Above and beyond to make such ease for me and my needs for car service. I will continue to bring my Lexus to This team in Thousand Oaks. Thank you! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Jul 11, 2024 -

Lexus of Thousand Oaks responded

Mary, we're delighted to hear that Daphne and our service team at Lexus of Thousand Oaks provided you with exceptional care. We look forward to continuing to serve your car needs!

July 07, 2024

Yoby Kim is an excellent service advisor. I highly recommend him. He is always friendly and hardworking. More

by albertjson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Yoby
Jul 08, 2024 -

Lexus of Thousand Oaks responded

Albertjson, thank you for recommending Yoby Kim and Lexus of Thousand Oaks! We're glad to hear about your positive experience.

July 06, 2024

Excellent service experience! Jonathan was friendly & courteous. Excellent communication. Facility is clean and well maintained. More

by spinspain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 08, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Jonathan and our team at Lexus of Thousand Oaks! We're glad to hear that the service, communication, and facility met your expectations.

July 03, 2024

Derek was very professional, warm & friendly. He covered everything with me that needed to be taken care of with the service required for my car. I felt like he is a very honest and sincere pers More

by Dgunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 03, 2024 -

Lexus of Thousand Oaks responded

Dgunson, we're delighted to hear that Derek provided such a professional and friendly service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

June 30, 2024

Fantastic service department. I waited while the service was done and the time was less than 2 hours. I was greeted immediately upon my arrival by a cheerful Yoby. More

by keulie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie huffine and Koby
Jul 01, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with our service department at Lexus of Thousand Oaks! We're glad to hear Yoby and the team provided efficient and friendly service. We appreciate your support!

June 30, 2024

Called on Thursday, appt on Friday. Quick, efficient and very cost effective. In and out in less than two hours for a 35,000 mile check up More

by kgjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Jul 01, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that your service experience at Lexus of Thousand Oaks was quick and efficient. Thanks for sharing!

June 30, 2024

Great experience taking in my vehicle for service. Marc was very helpful and made the the experience very pleasant. More

by Julie N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, service dept
Jul 01, 2024 -

Lexus of Thousand Oaks responded

Julie, we're delighted to hear Marc made your service visit a pleasant one at Lexus of Thousand Oaks. Thanks for sharing!

June 30, 2024

Went in for maintenance and was in and out in an hour and a half More

by Myron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lech
Jul 01, 2024 -

Lexus of Thousand Oaks responded

Myron, we're delighted we could get you back on the road in a timely manner! Safe travels from all of us at Lexus of Thousand Oaks.

June 30, 2024

Very nice people very professional very considerate and they care and time efficient And they deliver on time and they promised More

by Ashrafkfares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Jul 01, 2024 -

Lexus of Thousand Oaks responded

Thank you for your kind words! We're glad to hear our team at Lexus of Thousand Oaks met your expectations and delivered on time. We appreciate your support!

June 30, 2024

Derek was very helpful to us and kind good service No complaints at all that it More

by Janetcasper6
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 01, 2024 -

Lexus of Thousand Oaks responded

We appreciate your business and your review! Thanks from the Lexus of Thousand Oaks Team!

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