Lexus of Southampton
Southampton, NY
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386 Reviews of Lexus of Southampton
My experience with Lexus of Southampton Last week, I had trouble with my car. At that time, I was working the night shift and I was worried that I would get stuck in the middle of the night Last week, I had trouble with my car. At that time, I was working the night shift and I was worried that I would get stuck in the middle of the night. As a result, I asked Lexus if they could squeeze me in for service. I explained my dire situation. They immediately assured me that they would accommodate me. They gave me a loaner and made me feel that I was a valued customer. Frank and his crew went out of their way to help me . They have always been very respectful and given me the best service. They deserve my highest recommendation. More
Great salesman, no pressure, very accommodating I have never owned or even driven a Lexus before. John G. was the salesman who helped me; he was very knowledgeable, friendly, and listened to what I I have never owned or even driven a Lexus before. John G. was the salesman who helped me; he was very knowledgeable, friendly, and listened to what I was in the market for, He did not waste time showing me cars that did not meet my criteria, and did not put any pressure on me to rush into a deal. Wonderful experience; if I decide to buy a Lexus, I am going back to John @ SH! More
Excellent Dealership We have always had an excellent experience with this dealership, whether it is for vehicle service or purchase. All staff members we have ever encoun We have always had an excellent experience with this dealership, whether it is for vehicle service or purchase. All staff members we have ever encountered are the very best. They are all very helpful, personable and always put you at ease. Lexus USA is very fortunate to have this dealership as part of their organization. More
They set the standard for customer service I have been a customer since the dealership opened. From purchasing a new vehicle to service I have never been disappointed in Lexus of Southampton. I have been a customer since the dealership opened. From purchasing a new vehicle to service I have never been disappointed in Lexus of Southampton. I have owned 4 Lexus sedans or SUV's. Never a problem. The service department at Southampton is flexible, professional and always ready to address my needs. More
Excellent service Erik was a pleasure to work with. His honesty and integrity were outstanding. He was extremely accommodating as we'll. I highly recommend visiting his Erik was a pleasure to work with. His honesty and integrity were outstanding. He was extremely accommodating as we'll. I highly recommend visiting his dealership and working with him . More
Great friendly professional I just brought an ES350 Lexus. I was fortunate enough to meet and deal with two really great, professional people at Southampton Lexus . Matt Margiott I just brought an ES350 Lexus. I was fortunate enough to meet and deal with two really great, professional people at Southampton Lexus . Matt Margiotta { Manager } and salesman Erik Corneille . Two really great people to do business with. I will and have already recommended Southampton Lexus to my family and friends. I had one of my best buying experiences at this dealership. Keep up the superior good work. More
Wonderful Service I seem to always call at the last minute, and they always make every attempt to get my car in for service. They are helpful and extraordinarily pleas I seem to always call at the last minute, and they always make every attempt to get my car in for service. They are helpful and extraordinarily pleasant. More
No typical sales tactics. Honest salesman! I believe this dealership should warn perspective customers that they are in for a surprise. I had been looking for a a used car for several months. I I believe this dealership should warn perspective customers that they are in for a surprise. I had been looking for a a used car for several months. I have no patience for salesman and their managers who mislead and play the "add on game" after a price is agreed upon. Surprise! My salesman, Mr. Corneille was not pushy. He spared me the car salesman double talk. When discussing price, he told me what the best out-the door price he could offer. Incredibly that's what the final, out-the-door price was! I was treated with courtesy and respect and did not have to put up with slick games and formulas many car dealerships use. Kudos to Mr. Corneille and the sales manager. More
Always a pleasure to deal with the service team. always helpful, always friendly, always constructive with advice. Each team is better than team before. T always helpful, always friendly, always constructive with advice. Each team is better than team before. T More
Constant excellent service You can always depend on great service weather u scheduled or had a problem that needed quick attention. The service managers are very knowledgeable You can always depend on great service weather u scheduled or had a problem that needed quick attention. The service managers are very knowledgeable and helpful. I have been dealing with South Hampton Lexus since they opened and believe me that wasn't yesterday. I would have to rate this dealership a solid 10 More