Lexus of Southampton
Southampton, NY
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386 Reviews of Lexus of Southampton
Mike was very professionly and friendly. He was very friendly and made the experience very comfortable. He was a very polite young man. He gave a time period and the car was completed accordingly. friendly and made the experience very comfortable. He was a very polite young man. He gave a time period and the car was completed accordingly. More
When I called in for service, I was not able to speak with a representative. I left a message. Within 3 minutes, I received a call back and made an appointment for the same day towards the end of the aft with a representative. I left a message. Within 3 minutes, I received a call back and made an appointment for the same day towards the end of the afternoon. Unfortunately, I couldn't bring in my car. After contacting their office, they had no problem giving me a second appointment first thing the next day! More
I HAVE BEEN DEALING WITH THIS DEALER FOR 5 YEARS AND HAVE NEVER BEEN DISPLEASED ALWAYS OUTSTANDING SALES AND SERVICE THEY ARE ALWAYS VERY ACCOMADATING NEVER BEEN DISPLEASED ALWAYS OUTSTANDING SALES AND SERVICE THEY ARE ALWAYS VERY ACCOMADATING More
I rate Lexus of Southampton a great dealership! it is easy to schedule an appointment! I am greeted by name at my car! They explain clearly and give an estimated time! I enjoy my time in thir clean a easy to schedule an appointment! I am greeted by name at my car! They explain clearly and give an estimated time! I enjoy my time in thir clean and pleasant waiting area! It is well stocked with coffee, tea, water, a variety of snacks, TV, newspapers, magazines and wireless access! Finally, my washed and vaccumed car is waiting for me with! I exit the dealership feeling just wonderful because I have been treated like a valuable customer! I am confident that they have given me the best available service! More
From the first time I walked into Lexus of Southampton, to the day I picked up my new vehicle, I have been more than pleased and satisfied with this dealership. The entire staff was pleasant and knowledge to the day I picked up my new vehicle, I have been more than pleased and satisfied with this dealership. The entire staff was pleasant and knowledgeable and showed interest and concern throughout the entire purchasing process. This is a first-rate dealership, and I would highly recommend Lexus of Southampton! More
Whenever, I go to Lexus of Southampton, I feel "special". I'm greeted by name by the service reps (Michael & James) as I enter the door. Dave, who had sold us our cars never fails to stop in the "special". I'm greeted by name by the service reps (Michael & James) as I enter the door. Dave, who had sold us our cars never fails to stop in the reception area to say hi. I suspect the service reps know me by my car and appointment, but not sure how Dave knows I'm there. The reception/waiting area is clean and well stocked with refreshments. We never feel "forgotten" as every person who enters the area, greets us. The reps keep us apprised of what is happening to our cars. My husband also owns a car from Lexus of Southampton. These are our third and fourth Lexus cars. We've recommended Lexus of Southampton to friends who have gone there and also bought cars. Personally, I hate buying cars, but Dave made it easy and pleasant. The service reps keep the cars running. What more could you ask of a dealership? Carol Oliveri More
Service was performed in a professional and a timely manner. The service waitng area was clean and comfortable. The service advisor was very helpful and accomidating. manner. The service waitng area was clean and comfortable. The service advisor was very helpful and accomidating. More
I have serviced three cars with Lexus of Southampton over the past 10 years. The quality of service and the level of support I have received from everyone who has assisted me has been outstanding. My exper the past 10 years. The quality of service and the level of support I have received from everyone who has assisted me has been outstanding. My experience with the Service Department was a prime influence in my decision to purchase two cars from this dealer. Mike Biscardi, James Crosser and Maria Termini represent the highest level of customer service. I recommend this dealer with no reservations. More
Excellent service. I have been coming to this service center for almost three years. The advisors are courteous and plesant. They always make sure I receive the best service. center for almost three years. The advisors are courteous and plesant. They always make sure I receive the best service. More
The dealership is very accommodating when I call for my service appointments and they take my car in right on time. They update me as the time progresses and everyone is friendly. service appointments and they take my car in right on time. They update me as the time progresses and everyone is friendly. More