Lexus of Smithtown

I purchased my first Lexus (RX350) today and my experience at your dealership from beginning to end was first rate . My sales consultant, Arjun Vir, was very professional and extremely competent in experience at your dealership from beginning to end was first rate . My sales consultant, Arjun Vir, was very professional and extremely competent in his knowledge of the vehicle. His amiable personality was appreciated during the completion of the paperwork involved in the purchase as well as the review of the operation and functions of the vehicle. It was a pleasure doing business at your dealership. More

My experience with Lexus of Smithtown was outstanding.This was my 2nd GX I purchased there.Bob Rossworn is not only a good sales person with vast knowledge of his cars,but he is also a warm outstanding.This was my 2nd GX I purchased there.Bob Rossworn is not only a good sales person with vast knowledge of his cars,but he is also a warm sincere person.Caring to make sure the car buying experance is plesant and not stressfull.He is a pleasure to work with. Ms.Dolores Russell did all the paper work,she made it quick and easy.Not painfull at all. ABBAS RAJANI.Is a real Gentleman and very professional just like Bob Rossworn. He is a younger man who is soft spoken,extremely friendly,very helpfull and intelegent.He spent as much time as I needed to explain all the cars features, from front to back inside and out.His knowledge of the car was amazing,as he answered any question I had.He is very tec savy setting up my blue tooth,phone book,radio stations as well as my satalite radio and my garage door opener.Abbas told me I could call him with any questions I had.His personality and car knowledge is an asset to to LEXUS OF SMITHTOWN.He loves his job and it shows. More

When our ES350 lease was coming to an end, there was no question as to where we would be headed. This our forth vehicle we have leased from Lexus of Smithtown and not the last! Arjun made our current leas question as to where we would be headed. This our forth vehicle we have leased from Lexus of Smithtown and not the last! Arjun made our current lease experience stressless and maybe even enjoyable. The entire staff makes you feel at home and alway available to help. From sales to service they are top notch. More

Just bought a new lexus in smithtown. We are so happy. The service was unbelievable. Arjun was our sales rep. What a doll. Very knowledgeable and so friendly. Also dealt with the sales manager, Fran The service was unbelievable. Arjun was our sales rep. What a doll. Very knowledgeable and so friendly. Also dealt with the sales manager, Frank Galante. He too was so professional and made u s feel we were the most important customers they had. Dolores was also very friendly and very professional. arjus said call him anytime and i believehe would get backtome in a second. Great staff. We are so pleased and we are glad to be part of their family. Great job guys. More

We have owned several other Lexus cars and continue to be impressed and more than satisfied with the personal attention and assistance given when we visit this dealership. One other time we went to another impressed and more than satisfied with the personal attention and assistance given when we visit this dealership. One other time we went to another Lexus dealer and were not satisfied with them. Since that purchase we have returned to Smithtown and are completely satisfied. David Hitt was informative, patient and extremely helpful and courteous during all three of our recent visits. He also followed up the next night (something you expect from a doctor's office) to make sure we were comfortable and enjoying our new purchase. As we left the dealership last night he continued to invite us back at any time if we had questions or concerns. He is a true believer in the Lexus automobile and his dedication and willingness to please was most evident. Once again we were made to feel completely at ease with Dolores Russell in finance. She walked us through necessary paperwork making it seem effortless and routine. Her expertise were welcomed and appreciated. Both employees were "top of the line" like the luxury automobile we just purchased! More

Ken Goldberg was great to deal with. He knew everything about our ES and he very patiently explained and demonstrated all of the features to us. about our ES and he very patiently explained and demonstrated all of the features to us. More

Bought an LS and came back three weeks later to buy an RX because they were so good to work with. Spent lots of time helping us make sure we absorbed the details of each vehicle. because they were so good to work with. Spent lots of time helping us make sure we absorbed the details of each vehicle. More

Matt Trubia is not just a salesman trying to make a sale, he truly wants to help people and get you into the car of your dreams. He not only listened but got his sales manager Tim (forgot his last name) inv he truly wants to help people and get you into the car of your dreams. He not only listened but got his sales manager Tim (forgot his last name) involved and they were both very honest and extremely helpful from start to finish. The the finance dept I got to meet a very pleasant women Denise who is also an amazing individual. I had been to a few other dealers and never got the treatment that I got here. They don't beat around the bush or give you the run around. They are honest and extremely helpful and believe me I somewhat tortured Matt and he was always pleasant and helpful.My situation was somewhat of a challenge and they made it a very pleasant experience. This has to be the nicest dealership with the nicest staff I have ever come across. It's a very warm feeling to walk in there, not intimidating like the others I had been in. I am going to recommend this dealership to everyone ! More

When we arrived at the dealership we were greeted by a receptionist who was friendly, courteous,and helpful. She directed us to Hank Adler. Hank asked us what we were interested in seeing and showed us receptionist who was friendly, courteous,and helpful. She directed us to Hank Adler. Hank asked us what we were interested in seeing and showed us exactly what we were interested in. He was friendly, informative and most important, not pushy. We were able to take a test drive which gave us the complete picture of what we were hoping to buy. We were not ready to make a decision, at this visit, and Hank gave us his card and told us to call if we had any questions. Several days passed and Hank gave us another call to tell us that the promotions he had mentioned to us were only available for another day or so. We appreciated this call and went back to look at the car again. This time we were ready to buy. Unfortunately Hank was not working that night so we were helped by Tim Burns and Arjun Vir. Both men were helpful and we ended up buying the car. We returned the next day, saw Hank and made arrangements to pick up our car. Unfortunately Hank was not going to be working that day so we were helped by Frank Loviglio. The car was in excellent condition and he demonstrated how everything worked. We are first time Lexus owners and are very pleased with what we purchased, thus far. More