Lexus of Smithtown

The above named employees that my husband and I dealt with when we came in to price a new car were all more than helpful, curteous and knowledgeable. We did buy the new car from them. The pickup process with when we came in to price a new car were all more than helpful, curteous and knowledgeable. We did buy the new car from them. The pickup process could not be better. Abbas spent about 2 hours explaining all the " bells and wistles " of the car and kept urging me to call or stop in for more lessons if I needed them. He even offered to come to my home if I needed further assistance with all the features of the car. More

Our experience was amazing. Our salesman, David, was very knowledgeable and took us through various prices for each car to find the perfect fit for us. When we picked up the car, once again, David sat with knowledgeable and took us through various prices for each car to find the perfect fit for us. When we picked up the car, once again, David sat with us and explained each feature in depth until we were comfortable how everything worked. We are enjoying the car and was pleased how smooth the process was, which has not always been the case at other dealerships. More

Arjun Vir and Dolores Russell were very professional and friendly while taking me through the lease process. They made me feel as though I was truly an integral part of the Lexus family. Arjun took his him friendly while taking me through the lease process. They made me feel as though I was truly an integral part of the Lexus family. Arjun took his him to insure I thoroughly understood the contents of the lease and the operation of many of the car's features. I am absolutely thrilled with the car and the overall Lexus experience. Lexus has won my loyalty! More

The dealer provided fair pricing. The salesman was helpful, courteous and knowledgeable. My new car was delivered on time, as promised, in perfect condition. The explanation of the features was very helpful, courteous and knowledgeable. My new car was delivered on time, as promised, in perfect condition. The explanation of the features was very helpful and efficient. More

Very nice experience. Happy witht he truck thus far. Pickup was easy. Hoping the service continues throughout my lease. Mike M and Abbas were very helpful. Thank you! Pickup was easy. Hoping the service continues throughout my lease. Mike M and Abbas were very helpful. Thank you! More

very helpful, professional approach but no pressure, accomodative courteous and ready to explain any queries made suggestions keeping our needs in mind punctual but also ready to wait nice ambience accomodative courteous and ready to explain any queries made suggestions keeping our needs in mind punctual but also ready to wait nice ambience inside financing options excellent More

Lexus of Smithtown's customer service, friendliness, professionalism, and knowledge of the lexus product is truly amazing. I have bought many lexus vehicles from lexus of smithtown and will continue to professionalism, and knowledge of the lexus product is truly amazing. I have bought many lexus vehicles from lexus of smithtown and will continue to do so. More

I've been a repeat customer for 12+ years, never been a bad experience. Staff always helpful and friendly...mike, bob and denise are great! thanks! bad experience. Staff always helpful and friendly...mike, bob and denise are great! thanks! More

Worked with Robert Rossworn to lease a new 2013 RX 350. Bob and his staff are all very professional and easy to deal with. Frank Loviglio did a great job a delivering the car, including a detailed review o Bob and his staff are all very professional and easy to deal with. Frank Loviglio did a great job a delivering the car, including a detailed review of all of the car's features. Would recommend this dealership to anyone looking to buy a luxury car i.e. Lexus. More

This dealership is like going home for me. I purchased my first Lexus 15 years ago and it gave me great service just like this dealership.When it was time for a new car I again went to Lexus of Smithtown my first Lexus 15 years ago and it gave me great service just like this dealership.When it was time for a new car I again went to Lexus of Smithtown and this time I found Joe Giaquinto. His style of selling matched my style of buying which was no pressure just friendly and knowledgeable service. It didn't take long to decide to buy another Lexus.It has been two weeks and already Joe has come to our home in Smithtown to program in our garage door openers. Where else would you get a house call but at Lexus of Smithtown. Thank you Joe, the phones and doors are working perfectly! Rosemary More