Lexus of Smithtown

From the first time we walked into the dealership we felt From the first time we walked into the dealership we felt like family. We were undecided on what make and type of vehicle was going to be best fo From the first time we walked into the dealership we felt like family. We were undecided on what make and type of vehicle was going to be best for our family. David was kind enough to take the time and not only explain all the vehicles that we were considering but also take us for a test drive in each one. After visiting numerous dealerships we came to the conclusion that Smithtown of Lexus was the right fit. We returned to Smithtown of Lexus with a variety of information in order to compare our options with David and Robert who once again gave us their undivided attention. We laid out all the pros and cons that we received from Audi, Acura, Infiniti and listened to both of them while they showed us the same and in most cases better options that Lexus already standardized into the vehicle. Thanks to the two of them we drove away with a Lexus RDX 350 with all the bells and whistles. Of course that was after a 2 hour training session from David to show us all the exceptional devices that the RDX 350 supplies. We then received a call from David last night asking us how we are doing with our new SUV and ensuring us that he is available if we need any assistance. This entire experience was one that we have not encountered before from a dealership from the first moment we walked in - to negotiations - to delivery it has been top rated and the best dealership we ever dealt with.Thank you for your service!!! More

Kenneth Goldberg is an excellent salesman. He is friendly but not pushy. He is informative and took the time to explain the workings of the Lexus, in detail. He encouraged me to take a test drive as opposed but not pushy. He is informative and took the time to explain the workings of the Lexus, in detail. He encouraged me to take a test drive as opposed to my husband because the car was being bought for me. Most importantly, I feel that he gave us a fair price. Once we purchased the car, he was EXTREMELY patient while we programmed the blue tooth. Overall, he made the car shopping experience quite painless. The dealership is fortunate to have him represent them. More

This is the 3rd car I have leased from Lexus of Smithtown. The service was great. My saleman, Arjun was a gentleman. He was very informative and provided top notch servive. Smithtown. The service was great. My saleman, Arjun was a gentleman. He was very informative and provided top notch servive. More

From my initial contact with the dealership's sales manager Bob Rossman through the delivery of my auto which was done by salesman Frank Loviglio the service I received was truly outstanding. manager Bob Rossman through the delivery of my auto which was done by salesman Frank Loviglio the service I received was truly outstanding. More

Our experience getting our new GS350 (our 3rd one!) was wonderful! Arjun Vir made the experience most exciting! He is a very dynamic and intelligent young man. Lexus of Smithtown is a great dealersh wonderful! Arjun Vir made the experience most exciting! He is a very dynamic and intelligent young man. Lexus of Smithtown is a great dealership-- the service department is always a pleasure as well! More

Arjun Vir,the salesperson responsible for allowing me to lease my 2007 SC430 Lexus, was an excellent salesperson because he was patient, kind, informative, and did not push for the sale in any way. He remai lease my 2007 SC430 Lexus, was an excellent salesperson because he was patient, kind, informative, and did not push for the sale in any way. He remains a friend; and in the future, I will depend on him for well advised service. More

Lexus of Smithtown is truly outstanding thanks to Frank Loviglio and Robert Rossworn. We love our new Lexus RX 450h. I would recommend anyone looking for a Lexus to go here and speak with Frank Loviglio. Loviglio and Robert Rossworn. We love our new Lexus RX 450h. I would recommend anyone looking for a Lexus to go here and speak with Frank Loviglio. Thanks! More

KENNY GOLDBERG WAS VERY HELPFUL, KNOWLEDGEABLE AND PATIENT WITH ALL OF MY QUESTIONS. DOLORES RUSSELL IS A DOLL! I HAVE DEALT WITH HER IN THE PAST, AS THIS IS MY THIRD CAR FROM YOU. I LOVE MY CAR AS PATIENT WITH ALL OF MY QUESTIONS. DOLORES RUSSELL IS A DOLL! I HAVE DEALT WITH HER IN THE PAST, AS THIS IS MY THIRD CAR FROM YOU. I LOVE MY CAR AS MUCH AS THE LAST TWO. FOR AS LONG AS I CAN, I WILL CONTINUE TO DEAL WITH LEXUS OF SMITHTOWN. More

The only problem I had was I had to wait close to an hour to tecieve a check No fault of the sales team You would think this would be ready when I was picking up the car to tecieve a check No fault of the sales team You would think this would be ready when I was picking up the car More

The experience was fantastic.....both Arjun and Dolores were extremely helpful and knowledgable. The facility was in great shape, and the car was ready to go when we got there. were extremely helpful and knowledgable. The facility was in great shape, and the car was ready to go when we got there. More