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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,099 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,099 reviews

March 24, 2022

Great experience! !!! Sophia exceeded my expectations… Finance was a very simple process, everyone was very nice . More

by mabel montes de oca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia De Cespedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Guevara
Mar 24, 2022 -

Lexus of Pembroke Pines responded

Mabel, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Sophia. Drive safely, and we hope to see you back at Lexus of Pembroke Pines!

March 24, 2022

Great service advisor and technician, ready on time as promised clean environment, friendly staff and knowledgeable. More

by ROGER2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 24, 2022 -

Lexus of Pembroke Pines responded

Roger, thank you for taking the time to review us! We appreciate your business and are happy to hear that you are confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you back!

March 24, 2022

My service agent Sebastian was very helpful. As well as the service manager. There was a problem with my driver rear view mirror. After taking my SUV in the back to be inspected the service mana More

by TRICE45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Mar 24, 2022 -

Lexus of Pembroke Pines responded

Thank you for the five stars! Hearing that you had such a successful service experience working with Sebastian made our day. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

March 23, 2022

I have purchased several Lexus cars from LoPP and when I decided that I was possibly interested in a new RX350, I was checking out the RX350-F in the showroom. Julio came up to me, introduced himself. He wa More

by Alarmpro1
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Guevara
Mar 23, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We want the most for our guests, and it means a lot to hear that this was reflected in your time working with Julio and the team. We will be sure to pass on the kind feedback to him. Drive safely in your new Lexus RX 350, and enjoy it! We hope to see you back again at Lexus of Pembroke Pines!

March 23, 2022

My problem was not fixed at this dealership. I had to go to the North Miami Lexus branch to fix my issue. More

by USNELL.US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Apr 08, 2022 -

Lexus of Pembroke Pines responded

I am very sorry that your services weren't properly completed during your visit. We expect nothing but the highest quality work from our team and it is disappointing that we missed the mark this time. Please be in touch if there is anything we can do to assist you in the future. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

March 23, 2022

Yo be my first time in this dealership, I m so impressed. Clean, beautiful, excellent service , nice waiting area. Good results. 10 points from 1-10. Thanks More

by CAPRI3327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, do not remember name.
Mar 23, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Safe travels, and we hope to see you back again down the road!

March 23, 2022

Thank you ARIEL RODRIGUEZ for making my experience in choosing my new IS 350 F SPORT WONDERFUL! . Your knowledge, patience and kindness as a salesman totally made me feel comfortable through the entire p More

by Lissym48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Mar 23, 2022 -

Lexus of Pembroke Pines responded

We are so happy Ariel and the Lexus of Pembroke Pines team earned your five stars! Thanks so much for sharing, and congratulations on your amazing new Lexus IS 350 F-Sport. We hope you continue to enjoy it for years to come!

March 23, 2022

Michele Alter is the BEST, I have seen her for years. Outstanding Customer Service, I wouldn’t ho anywhere else to lease or buy my vehicle. Highly recommend her and Micky, Finance Manger. Great team!! More

by MEYZAGUIRRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micky. Finance Manager
Mar 23, 2022 -

Lexus of Pembroke Pines responded

Thank you for your five-star rating for Lexus of Pembroke Pines! We couldn't agree more that Michele and Micky make a great team. It is always a pleasure to do business with you, and we look forward to seeing you back next time!

March 23, 2022

Excellent customer service. The personnel was aware of my needs and worked with my budget More

by MGH725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Padron
Mar 23, 2022 -

Lexus of Pembroke Pines responded

Thank you for stopping by to leave Lexus of Pembroke Pines an excellent review! We are happy to hear that our customer service shined bright and you got a great deal. Until next time!

March 23, 2022

Excellent service very warm and helpfull ppl. They found a way to accomodate my needs More

by YORDYBRITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Mar 23, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that the Lexus of Pembroke Pines team earned your five stars. Drive safely, and we hope to see you back again down the road!

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