Lexus of Pembroke Pines - Service Center

Excellent customer service. Andre is outstanding and really takes care of his business! He's extremely nice. Andre is outstanding and really takes care of his business! He's extremely nice. More

Always very satisfied with the service that Jose Amaro gives. Very efficient with everything, thank you! gives. Very efficient with everything, thank you! More

Service Writer Jose Amaro and Technician Ronald Quant provided excellent customer service and were attentive to my concerns. They are both a valuable asset to the Lexus family! provided excellent customer service and were attentive to my concerns. They are both a valuable asset to the Lexus family! More

My family and I have been going to Lexus of Pembroke Pines for over 10 years and have always had the best experience. Melissa is an amazing service advisor and always goes above and beyond for us! Pines for over 10 years and have always had the best experience. Melissa is an amazing service advisor and always goes above and beyond for us! More

Jeff went over and beyond on this trip to the service center. He is always so professional and knowledgeable. Forever a customer because of Jeffry Hernandez. center. He is always so professional and knowledgeable. Forever a customer because of Jeffry Hernandez. More

The staff was very helpful, Sammy was very nice and patient to help us get the car of my choice, and the other finance person thank you so much for the service . patient to help us get the car of my choice, and the other finance person thank you so much for the service . More

Special recognition to Sebastian Mejia for the exceptional service provided during my last visit to get my car serviced. Thank you for going above and beyond to make sure my car was done on time. exceptional service provided during my last visit to get my car serviced. Thank you for going above and beyond to make sure my car was done on time. Valentina Vergara's passion for ensuring customer satisfaction is evident, and it made a significant difference in my decision-making process when purchasing my car. More

my car was picked up for the 5000 mile service on Thursday. On Friday and Saturday I called a number of times, always put on hold, and they said they didn’t know what to tell me they don’t show havin Thursday. On Friday and Saturday I called a number of times, always put on hold, and they said they didn’t know what to tell me they don’t show having my car. Finally, Saturday afternoon, I drove to the dealership and spoke with the service manager. He was extremely nice and found my car in just a few minutes. He also told me it had been done since Thursday! I realize that I had a loaner car, however, it makes it very difficult thinking the car is going to be coming back at any minute to make plans on a weekend. I am really don’t feel comfortable that if I didn’t go there I would’ve ever been called. More

Very impersonal service, not indicative of Lexus prior experience. I was not informed of what was found with my concern of the blank screen. experience. I was not informed of what was found with my concern of the blank screen. More