Lexus of Pembroke Pines
Pembroke Pines, FL
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Have to say the worst "attempted" car buying experience of my life. First 5 different people contact you after an inquiry - text, email and phone calls. Was really annoying. But after navigating thru tha of my life. First 5 different people contact you after an inquiry - text, email and phone calls. Was really annoying. But after navigating thru that finally put together a deal. They sent over the final proposal and there was a minor mistake. Emailed them right back to get corrected, copying the manager - then they ghosted me for 3 days. During that time I sent numerous emails and left phone messages. They didn't reply to one email or phone call! End result they sold the vehicle at some point because it no longer shows available, though I still haven't heard from them. They don't even have the guts to tell me. I can only imagine what a service issue would be like with these guys. It's reminds me what it was like dealing with the old auto-nation places - very shady operation. More
I had an amazing experience at Lexus of Pembroke Pines! Huge thank you to Sammy, Sal, and Moez for making the entire process smooth and stress-free. Sammy was my sales rep and was great from begi Pines! Huge thank you to Sammy, Sal, and Moez for making the entire process smooth and stress-free. Sammy was my sales rep and was great from beginning to end. He was patient, knowledgeable, and made sure I was comfortable with everything throughout the process. Sal, the sales manager, worked with me and helped put together an amazing deal on my new 2026 Lexus RX 350. Moez in finance was also excellent—he explained everything clearly, made the paperwork easy, and made sure everything was taken care of. The whole team treated me with respect and made me feel like they genuinely wanted to earn my business instead of just making a sale. I’m extremely happy with both the deal and my new RX 350. Definitely recommend Lexus of Pembroke Pines, and especially Sammy, Sal, and Moez. I’ll absolutely be coming back in the future! More
Sales associate and sales manager lead me to believe tgey were giving me an amazing deal on my lexus trade in when they offered me the lowest price and listed my vehicle for sale for$6,000 more than they gav were giving me an amazing deal on my lexus trade in when they offered me the lowest price and listed my vehicle for sale for$6,000 more than they gave me with my trade in. After I showed them a higher offer from carvana and Carmax they mislead me and convinced me the quote I received online is not the actual amount I will receive. We bought 2 vehicles at the same time from the agent and his manager and we dud not get the best deal as they led us to believe. In my experience this was a very dishonest experience from this dealership. More
Adeel and others at Lexus of Pembroke Pines treated me very well. They enabled me to work within my budget. I was buying an older used vehicle. Even though it was a relatively small transaction, the treat very well. They enabled me to work within my budget. I was buying an older used vehicle. Even though it was a relatively small transaction, the treatment couldn’t have been better if I was buying a new $60,000 car. More
Thank you, Michele Alter, for helping me purchase another car with you , this time Lexus Es 350h, I love it , and for always providing such an amazing experience once again! Your professionalism, dedic car with you , this time Lexus Es 350h, I love it , and for always providing such an amazing experience once again! Your professionalism, dedication, and outstanding customer service are truly exceptional. You made the entire process smooth and stress-free. I highly recommend Michele—she is absolutely the best! More

