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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,478 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,478 reviews

January 24, 2022

Lexus of Pembroke Pines is always efficient and very flexible with my time and schedule. More

by KCABREJA19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Jan 24, 2022 -

Lexus of Pembroke Pines responded

We appreciate it! Thanks for being a wonderful Lexus of Pembroke Pines customer. Have a great day!

January 24, 2022

My first product assistant was not very responsive. I was just about to call a different Lexus Dealership until Amed took over. LOVE HIM! He was responsive, easy to talk to, encouraging and provided ov More

by sheliadudley7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Bellman - 5 Stars, REINALDO ENRIQUE RIVERA RAMOS
Jan 27, 2022 -

Lexus of Pembroke Pines responded

While we apologize for your initial experience working with us, we are so glad to hear that Amed was able to help make things right. We are proud to have him on our team and will be sure to pass on the kind words. If there is anything more we can do to assist you or improve your visit, please feel free to reach out. Best, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 24, 2022

The dealership was very organized and pleasant. Everyone was courteous and attended to my needs. More

by Djmocks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Lexus of Pembroke Pines team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

January 24, 2022

Very pleasant,friendly,the facility is very clean and service on my car done with in the stimared tiMe More

by irenesilva47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Lexus of Pembroke Pines responded

Irene, thank you for the glowing feedback! Hearing that you had such a successful service experience working with the Lexus of Pembroke Pines team made our day. Drive safely, and we hope to see you back again down the road!

January 24, 2022

Easy process. Was in and out within three hours. Early morning seems to work best for me. More

by NGLOVERJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 25, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had such an efficient service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

I visited to see if there was a Lexus Certified Used Vehicle that I would be happy with to replace my now 1 year old VW Tiguan which I am not happy with. I did not expect to make a purchase. Adeel Sad More

by hobbit800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We strive to deliver a seamless purchase experience for our guests, and it is wonderful to hear that this was reflected in your time working with Adeel. Drive safely in your new 2020 Lexus NX 300 Sport, and enjoy it! We hope to see you back again down the road!

January 24, 2022

Very satisfied with the service and also the timingAnd Very satisfied with the service and also the timing And the friendly peoples that talk to you More

by Frison
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rod fuller
Jan 25, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

January 23, 2022

Cesar is amazing. He spent one hour just answering all the questions we had about our new RX350. He helped us connect the car to the Lexus app. After we left the dealership, we had to call him again, he p More

by tatianaboksha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Jan 23, 2022 -

tatianaboksha responded

Good dealership

Jan 24, 2022 -

Lexus of Pembroke Pines responded

Thanks for this great review! It truly makes us happy that Cesar was informative, thorough, and responsive! These are all excellent qualities, and we will let Cesar know how much you appreciated his hard work. If there's anything else we can do for you, you know who to call!

January 23, 2022

It was one of the best service experiences I have had at Lexus. I have been an owner for over 10 years and they were extremely efficient and polite. It was my first time and it will definitely be my go to d More

by daniel.stairiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Jan 23, 2022 -

Lexus of Pembroke Pines responded

We are thrilled to see that Sebastian went above and beyond to earn your trust and loyalty, Daniel! Thanks for choosing Lexus of Pembroke Pines and we'll see you next time!

January 23, 2022

I always receive impeccable service at this Lexus location. I am always given the best options for my vehicle and never have to wait longer than I need to, a loaner is always offered to me if my wait More

by tamaranathai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose & Sebastian
Jan 23, 2022 -

Lexus of Pembroke Pines responded

We are always here to help you out, Tamara! Thanks for your continued support of Lexus of Pembroke Pines and we'll see you next time!

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