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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,008 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,008 reviews

January 25, 2025

I had a horrible experience for my last service appointment and expressed my frustration with the service manager. She made up for the experience and changed my service advisor and I was extremely More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Jan 27, 2025 -

Lexus of Pembroke Pines responded

JT, we're glad to hear that the service manager at Lexus of Pembroke Pines was able to turn things around for you. Thank you for giving us another chance and sharing your positive experience!

January 25, 2025

Absolutely fantastic experience at Lexus of Pembroke Pines! From the moment I walked in, I felt welcomed and well-informed throughout the entire process. The team provided top-notch service, making ever More

by riv25
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Alkabouni
Jan 27, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your fantastic experience at Lexus of Pembroke Pines! We're delighted to hear that Mo and the team provided top-notch service, making everything seamless and enjoyable. We appreciate your recommendation!

January 25, 2025

I like my new car and my service with the big bill in my life think you More

by NACOLE513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of Pembroke Pines responded

Nacole, thank you for the great review. We look forward to seeing you again at Lexus of Pembroke Pines!

January 25, 2025

Alejandro was great to work with on the purchase of my new vehicle. Highly recommended!!!! More

by armandoF13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Font Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of Pembroke Pines responded

Hi Armando, thanks so much for taking the time to leave Lexus of Pembroke Pines a great review of Alejandro!

January 24, 2025

Tony Marques was exceptional helpful and know what best for my needs. He doesn't try up sale something that I don't need. He focused on customer service and helped me to fix my car. Thanks Tony M. More

by GOLDENTWINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marques
Jan 24, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony provided exceptional service and focused on your needs at Lexus of Pembroke Pines. Thank you for sharing your experience, and we're glad he could assist with fixing your car!

January 24, 2025

I had an exceptional experience working with Steve. He took the time to explain every detail of the financing options available to me, ensuring I fully understood the terms and felt confident in my dec More

by Antoinette Sava
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Lexus of Pembroke Pines responded

Antoinette, we're delighted to hear that Steve provided you with such a thorough and confidence-inspiring experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback!

January 24, 2025

Daniel made this experience quick and easy! So far my smoothest experience at a dealership and the customer service was excellent. Wasn’t expecting to leave the dealership that day with a new c More

by Princess Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Daniel made your visit at Lexus of Pembroke Pines a smooth and enjoyable one! It's fantastic you drove away with a new car, thanks for sharing this wonderful feedback. Enjoy the ride!

January 24, 2025

There are many luxury dealerships and brands, but what always has me coming back to Lexus Pembroke Pines is Jode and the service/loaner department. I already know that my next car is gonna be a Lexus, and More

by KPC623
Recommend Dealer
Yes
Employees Worked With
José
Jan 24, 2025 -

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about Jode and our service team at Lexus of Pembroke Pines! We're delighted to hear that you've had such positive experiences with us. We look forward to helping you find your next Lexus!

January 24, 2025

Jeremy was helpful, professional and friendly. His estimation of how long my car would take was spot on. More

by DDEDARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided you with helpful and professional service at Lexus of Pembroke Pines. It's great to know his timing was accurate too! Thank you for sharing your experience with us.

January 24, 2025

My adviser is very professional and always taking care of my car , due to a great customer service- I keep my Lexus More

by LIKA1071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines has been providing you with excellent service and care for your vehicle. Thank you for choosing us, and we look forward to continuing to serve you!

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