Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Pembroke Pines
Pembroke Pines, FL
16,007 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews By Type
Showing 16,007 reviews
January 26, 2025
At Lexus Pembroke service was great and I m really appreciative the professionalism the advisor appreciative the professionalism the advisor More
by francktheo28
Verified Customer
January 26, 2025
I love my new Lexus. It drives beautifully and has all the latest gadgets! Many thanks! It drives beautifully and has all the latest gadgets! Many thanks! More
by FAYW770
Employees Worked With
January 26, 2025
We as a family have been treated very well. Delivery of car to wedding venue was perfect Delivery of car to wedding venue was perfect More
by ANNETTE.MILLER1223
January 26, 2025
Jeremy Rivera has been an extremely helpful individual to work with. He is the only reason why I tolerated 4 hours for a single tire patch. Thank you work with. He is the only reason why I tolerated 4 hours for a single tire patch. Thank you More
by Joao A
Employees Worked With
January 26, 2025
Awesome dealership with great customer service! Jose, Lourdes and Frank are excellent people who truly care about their customers! Jose, Lourdes and Frank are excellent people who truly care about their customers! More
by VINCENT_RED
January 26, 2025
Jeremy communicated well and made sure I was comfortable as I waited in the lounge for the service to be completed. as I waited in the lounge for the service to be completed. More
by JADELLE05
Employees Worked With
January 26, 2025
Our second Lexus (one new and one Certifies pre owned) from Otany. Always a smooth transaction. Selection is outstanding, best in FL if not the entire SE US. One import recommendation is the insurance from Otany. Always a smooth transaction. Selection is outstanding, best in FL if not the entire SE US. One import recommendation is the insurance desks need to be more private. Sensitive personal information is discussed in a wide open, busy. noisy public area. This is a privacy and security issue that needs to be addressed. We drive over from the Naples/Bonita Springs area in SW FL and glad we do, it is worth the effort. More
by debbiandjohnmorris
Employees Worked With
Other Employees :
Simon in Finance was organized, efficient and both friendly and helpful.
January 25, 2025
Changing oil appointment takes 3-4 hours with no trans availability home or car to use availability home or car to use More
by JOCELYNPEREZ151
Employees Worked With
January 25, 2025
I had a horrible experience for my last service appointment and expressed my frustration with the service manager. She made up for the experience and changed my service advisor and I was extremely appointment and expressed my frustration with the service manager. She made up for the experience and changed my service advisor and I was extremely pleased!! More
by JT
Employees Worked With
Tony Martinez
