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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,920 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,920 reviews

March 05, 2019

The Best in the Biz!!! Without a Doubt! 💯💯💯 Great Working With Jorge and Mario! Outstanding service and communication. I'm in Love with my Car! Would not hesitate to visit them AGAIN! Thank yo More

by Yury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Leon, Mario F Padron
March 04, 2019

Excellent experience Have been servicing my car at Lexus of Pembroke Pines since I purchased it in 2011. I have not yet had any bad experience such that I have come to the More

by Isaiah20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2019

Excellent Service I always receive Excellent Customer Service every single time. I am always so excited to visit My Lexus dealership without a doubt they are number 1 More

by Cinnamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc
March 02, 2019

Excellent Experience My wife and I decided it was time to get a luxury car and we looked at dealers for Jaguar, Mercedes, Cadillac and Lexus. We met Ray Hernandez at Lexus More

by Retgman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick, Juan, Ray Hernandez
March 01, 2019

Super Mario Before I even walked in the dealership I was in contact with the sales rep Mario, he was super helpful from the time I got there till the time I walke More

by Matthewrengifo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Haynes, Mario F Padron
February 28, 2019

I had a great experience like always. Ronald Hector help me and he is so profesional, Had a great experience with him choosing my car. He is absolutely nice and a great person. I will alwa More

by Greisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Hector, Jorge Leon
February 27, 2019

Too Notch Wonderful, top notch service from Mario my salesman. He has been around for a long time, and you can really see why. Mario and his team was straight f More

by Duchess305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
February 26, 2019

Terrible customer service When you take your car to get any service they are horrible and it will take hours. They will do anything to over charge and make you pay even what’s More

by Unsatisfied04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Mankin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irv Smith, Jon-Claude Damion
Feb 26, 2019 -

Lexus of Pembroke Pines responded

Dear Customer: We're sorry we have greatly failed to meet your expectations. This is all quite unacceptable and we would like to learn more so we can take corrective action. If you could please email us your: 1. Full name 2. Phone number *Or the full name and phone number associated with your vehicle. This is how we can begin our discovery process. Email us at: customer-replyspp@czag.net. We welcome the opportunity to learn from your experience so we can give it the attention it demands. Thank you.

February 25, 2019

Service Andre has wonderful customer service skills. The picking up of my car was easy and I appreciated being called when my car was ready. Thank you More

by MyLexys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 25, 2019

Review of Lexus of Pembroke Pines Excellent service..technician did everything right..highly recommend this dealership and service dept. I was given an appointment immediately. This is More

by Bonroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Perez
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