Lexus of Pembroke Pines

Excellent service as always - returning customer I had previously leased several Lexus from JM Lexus until my last transaction when they misrepresented some facts. I had to wait a bit, but Richard w I had previously leased several Lexus from JM Lexus until my last transaction when they misrepresented some facts. I had to wait a bit, but Richard was able to work with me and get me in my 1st RX Lease through Lexus of Pembroke Pines. Since then (approximately 96 years), I have only worked with him. He is on point / on target and never have to negotiate. He knows what I want and expect. He let's me know if possible without making false promises. He always delivers. This past week I completed my 3rd lease with him (2nd GX 460) and again, he did not disappoint. I only hope that he is still there for my next vehicle in another 3 years. More

Truly outstanding experience Fred and Oliver were extremely professional and patient. It was a pleasure doing business with the both of them. Fred treated me like a loyal customer Fred and Oliver were extremely professional and patient. It was a pleasure doing business with the both of them. Fred treated me like a loyal customer, not just a potential sale. More

They lie like a bad toupe I'll keep this short.....after spending a couple of hours on the phone with these guys (Frank M., Yomar and Armani) we finally agreed to a price for I'll keep this short.....after spending a couple of hours on the phone with these guys (Frank M., Yomar and Armani) we finally agreed to a price for a new LS500. Then, at the last minute, they tried to change the car on me to one with a lower sticker price AND THEN tried to raise the price over $1700.00! I sent an email to their GM to complain, who NEVER RESPONDED! Why would anyone want to do business with people so dishonest? Go somewhere else. They all,nearly, have the same inventory so find an honest dealership. More

Excellent staff and service Jeff Hernandez was the associate that took care of me and has been in the past. I cannot say enough about his excellent listening skills and attentiv Jeff Hernandez was the associate that took care of me and has been in the past. I cannot say enough about his excellent listening skills and attentiveness and kindness to the customer. More

I had a great experience with the dealership Zee was very helpful and informative. He gave me a very good deal. He help me find the best car that suites my needs. I highly recommend Zee and Lexus Zee was very helpful and informative. He gave me a very good deal. He help me find the best car that suites my needs. I highly recommend Zee and Lexus dealership. More

Body work on car Rodney Martillo was very professional and provided the estimates what the process is, and gave timely updates on the work. and when.it would be compl Rodney Martillo was very professional and provided the estimates what the process is, and gave timely updates on the work. and when.it would be completed. More

Happy returning customer I just leased my 3rd Lexus from Richard at this dealership. Our experience each time has been fast, easy and on point. Their overall service and recog I just leased my 3rd Lexus from Richard at this dealership. Our experience each time has been fast, easy and on point. Their overall service and recognition of their customers makes you want to come back each time. More

Oil Change I like this dealer because I just drive in with the car and see the service advisor right away. They are using a technology to let you know the progre I like this dealer because I just drive in with the car and see the service advisor right away. They are using a technology to let you know the progress of the car, but that didn’t work too well. I had to text the service advisor to find out if my car was ready. Overall, it is always a good experience at the dealer. More

nick, our salesperson, was knowledgeable and patient spendin Nick Holden, our salesperson, was knowledgeable and patient. He spent several hours with us until we found just the right vehicle. He also followed up Nick Holden, our salesperson, was knowledgeable and patient. He spent several hours with us until we found just the right vehicle. He also followed up several times after the sale. It was a great experience More

Lexus of Pembroke Pines is awesome Carlos always takes care of me in service. He gets my car right in when I make an appointment. He is very professional and answers all questions I may Carlos always takes care of me in service. He gets my car right in when I make an appointment. He is very professional and answers all questions I may have. I am very happy to work with Carlos. More