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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,423 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,423 reviews

April 04, 2025

My service advisor (Afraz) was very friendly and efficient. Much appreciated! (John Steigle will always be appreciated and missed!) More

by 82NIECY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marven St Jean (sales department). Excellent!
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Afraz provided you with friendly and efficient service at Lexus of Pembroke Pines. Your appreciation means a lot, and we'll be sure to pass along your kind words!

April 04, 2025

Prompt and efficient with an explanation of work to be done and completed on time More

by RMTROYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

We love to see great reviews. Thank you from all of us at Lexus of Pembroke Pines!

April 04, 2025

As always, the visit to Lexus of Pembroke Pines was pleasant and the staff was the truly professional and provided top notch customer service. From the GM to the Service Manager & Service Associate, i More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team, including Tony, provided top-notch service and made your visit enjoyable. We appreciate the kind words and look forward to serving you again in the future!

April 04, 2025

Service advisor Afraz Hosein did an excellent job. He answered all my questions. We are very happy with our new car. More

by EUGENEWISEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Afraz Hosein
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Afraz provided excellent service and answered all your questions at Lexus of Pembroke Pines, Eugene. Enjoy your new car, and thank you for sharing this positive feedback!

April 04, 2025

Richard was great and very helpful, he helped us find the exact vehicle we were looking for. Andres was very nice and patient while helping us setup our Lexus profile and infotainment system. More

by WALTUCHS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Richard and Andres provided such helpful service at Lexus of Pembroke Pines, Walt. It's fantastic you found the exact vehicle you were looking for, and we hope you're enjoying your new ride!

April 04, 2025

1. Professionalism 2. Service 3. Quality 4. Politen ess 5. Speed 6. Competence 7. Comfort 8. Responsibility 9. Friendliness 10. Expertise 11. Reliability 12. Ambiance 13. Attention 1 More

by Aliaksei Klimovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

Aliaksei, we're delighted to see your comprehensive list of positive attributes for Lexus of Pembroke Pines! Thank you for recommending us and highlighting the qualities that make our service stand out. We look forward to welcoming you back in the future!

April 04, 2025

Excelente Service. Very happy with the customer Service. Very fast and efficient. Couldnt ask for anything better More

by tonyrozon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had such a positive experience with our team at Lexus of Pembroke Pines. Thank you for your kind words and support!

April 04, 2025

BAD EXPERIENCE with Boris the scam finance manager, dont do business at this dealership . stay away More

by Gabe2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Boris Argudin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Lexus of Pembroke Pines responded

Gabe - I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your experience to see if there is anything I can do to help. Would you please reach me directly at your convenience? Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

April 03, 2025

Great transaction Sammy was fantastic and the finance department was easy to work with also. We closed the deal on Monday and it was a delivered to me from Florida to Pittsburgh in two days! Price was ve More

by SCOTTFAM2528
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gemma Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Lexus of Pembroke Pines responded

Thank you for recommending Lexus of Pembroke Pines! We're delighted to hear that Sammy and our finance team made your transaction smooth, and we're glad the delivery was prompt. Enjoy your new vehicle in Pittsburgh!

April 03, 2025

Mr lethridge was very professional he's a good sales rep he make sure that I leave lexus prembroke pine with a car. More

by dianapalmer905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zebbie Lethridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Mr. Lethridge provided you with a professional experience at Lexus of Pembroke Pines, Diana! Enjoy your new car, and thank you for choosing us!

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