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Lexus of Pembroke Pines
Pembroke Pines, FL
16,459 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,459 reviews
November 04, 2020
Melissa and her team are great. Being a first time Lexus owner I have been very impressed with how services are scheduled and performed. All services were performed and I was on my way in under an hour. owner I have been very impressed with how services are scheduled and performed. All services were performed and I was on my way in under an hour. More
by GZILLO1
Verified CustomerEmployees Worked With
Melissa Cortes
November 04, 2020
Service department is professional, polite and understan9jding. I feel at ease with no pressure everytime I'm there. Excellent service and attitude. It makes the Lexus experience awesome understan9jding. I feel at ease with no pressure everytime I'm there. Excellent service and attitude. It makes the Lexus experience awesome More
by ANDO_SOLO
November 04, 2020
I found the representative Melissa to be helpful, patient, and very accommodating. I had an issue upon arrival and I was very pleased with her assistance in resolving it. patient, and very accommodating. I had an issue upon arrival and I was very pleased with her assistance in resolving it. More
by reigallsfour
Employees Worked With
Melissa
November 04, 2020
I had the pleasure of working with John Steigele again as my service advisor, he is a real pro, knows what he is doing and how to treat his customers. He is the best! my service advisor, he is a real pro, knows what he is doing and how to treat his customers. He is the best! More
by RANDYMACIAS57
Employees Worked With
John Steigele
November 04, 2020
Great experience. Otany and Gemma were very helpful. I am very happy with my new Lexus Mc 300. But there shouldn’t be a 25 word minimum for this review very happy with my new Lexus Mc 300. But there shouldn’t be a 25 word minimum for this review More
by Papito400
November 04, 2020
Services are always granted with politeness and a genuine respect for the customer. After years of dealing with Lexus of Pembroke Pines, this never changes. respect for the customer. After years of dealing with Lexus of Pembroke Pines, this never changes. More
by CERESTAS
November 04, 2020
Sebastian is awesome! I am glad he is my advisor. He is very knowledgeable and gets things done for my vehicle. I’ve been a customer here for over 10 years, and by far, he is the best! I wish to see him gr very knowledgeable and gets things done for my vehicle. I’ve been a customer here for over 10 years, and by far, he is the best! I wish to see him grow in the company because he possesses all the qualities that will be beneficial to Lexus! More
by FELICIA4MD
Employees Worked With
November 03, 2020
Customer service great. I will be referring friends. I feel they really listen to my needs and got me the best deal for me. Really happy over all. feel they really listen to my needs and got me the best deal for me. Really happy over all. More
by Laurachacon28
November 03, 2020
excellent work team and excellent customer service very happy with the car too, very professional and willing to help, a pleasure doing business with you keep it up happy with the car too, very professional and willing to help, a pleasure doing business with you keep it up More
by Antonio Arencibia and Aloima Hernández
November 03, 2020
Excellent customer service! John, service advisor, is extremely professional and very customer service oriented regardless if your vehicle isn’t brand new.He is honest. extremely professional and very customer service oriented regardless if your vehicle isn’t brand new.He is honest. More
by JYOUNGV
Employees Worked With
John Steigele
