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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
14,099 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 14,099 reviews

September 09, 2016

CAR DAMAGED SEVERAL TIMES WHILE BEING SERVICED! In the span of six months, I brought my vehicle 10 times to this dealership. I brought it in to have my tires replaced and they scratched my wheels (w More

by ElizabethP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Camara, Osiris Barcelo
Sep 19, 2016 -

Lexus of Pembroke Pines responded

Accidents such as scratches can happen at any dealership, we have and will continue to fix any issues that we can. How ever we are unable to extend Mrs Palencia's warranty or anyone else's due to scratches.

Sep 19, 2016 -

ElizabethP responded

Lexus of Pembroke Pines consistently damaged my vehicle almost every time I took it in for service (I have the service records to prove it) and their reply is "accidents happen." My car was damaged multiple times. That's not an accident. That's a pattern. By the way, I asked the service manager, Osiris Barcelo, to either reimburse me to have the scratches repaired at another dealership or extend my car warranty to 100,000 miles (the dealership sells extended warranties).

September 09, 2016

Amazing I was with the best men in there mikel banko, I'm nacho, and he gave the best deal on a is250, beautiful car. Thank you a lot for helping me out More

by nachos28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Lexus of Pembroke Pines responded

Congrats on your new Lexus! Thank you for your feedback, Mike is awesome!

August 31, 2016

AWESOME EXPERIENCE This is my second car from Lexus, and I have to say that I am very pleased over all by the service and attention that this dealership provides to its More

by Ernesto Rosales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2016 -

Lexus of Pembroke Pines responded

Thank you for your feed back Ernesto, and congratulations on your new Lexus! Mario is awesome!

August 30, 2016

Overall great experience From the moment I walked in the dealership I was "sold" on leasing a new car. Sammy made the deal happen quickly and professionally, with a smile on h More

by David T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Brown
Sep 01, 2016 -

Lexus of Pembroke Pines responded

Congratulations on your new Lexus David! We are happy to hear that our team took great care of you!

August 30, 2016

Best experience working with Michael Banko I walked into the dealership after a long work day. A few people greeted me however Mr. Banko made this deal happen. I was treated like a King and fe More

by dep24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2016 -

Lexus of Pembroke Pines responded

Thank you for your feedback and congratulations on your new Lexus! Banko is awesome!

August 13, 2016

Excelente!!! Muy feliz de poder tener un Lexus, gracias al Sr Mario Padron como vendedor muy bueno!! Dedicado, atento dispuesto a complacerlo a uno como cliente! E More

by Angelina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2016 -

Lexus of Pembroke Pines responded

Gracias por tus comentarios Angelina

August 10, 2016

Muy buena atención del vendedor Mario padron Muy feliz y agradecida con la ayuda del vendedor Mario padron hizo todo para ayudarme a conseguir lo que estaba buscando con la compra del lexus More

by Olidey Aranda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2016 -

Lexus of Pembroke Pines responded

Gracias por tus comentarios Olidey

August 03, 2016

Tire rotation. I brought 4 new tires elsewhere 7 months ago. The problem is the front are showing treads and the back are great condition. The tech explained it's p More

by Shawn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Guerrero
Aug 15, 2016 -

Lexus of Pembroke Pines responded

Dear Shawn I would like to look further into this, please contact Chris in customer service 954.443.2020

July 31, 2016

Mario excelente Muy buen servico siempre k llamo esta presente no problema es mi cuarto lexus y siempre es mario perdon lo consideri un muy representante para esa co More

by Julio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Lexus of Pembroke Pines responded

¡Felicitaciones! Gracias por su respuesta!

July 31, 2016

Excelente SUPER MARIO The best of the best, excelente vendedor. Muy sincero y directo, nos busco las mejores opciones y siemprw pensando en nuestra comodida. El More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Lexus of Pembroke Pines responded

¡Felicitaciones! Gracias por su respuesta!

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